Waterfront Hotel

The hotel is highly regarded for its prime seafront location directly opposite the pier, offering stunning views and immediate access to the beach and town. This makes it an ideal choice for sightseers and couples seeking a traditional seaside experience, as well as families looking for convenient access to local attractions. Its pet-friendly policy also makes it a great option for those traveling with animals. While the hotel is noted for its classic, older charm, guests consistently highlight the friendly staff and excellent breakfast as key elements of a positive stay. To make the most of your visit, consider requesting a room with a sea view and take advantage of the hotel's proximity to local transport links for exploring the area.

Facilities & Amenities
The hotel, housed in a listed building, retains much of its traditional charm, though this means it does not feature a lift, requiring guests to use its often steep and narrow stairs to access rooms. Many rooms offer shared bathroom facilities, a point noted by numerous guests, while some rooms do provide en-suite options. Guests appreciate the provision of a kettle, tea, coffee, biscuits, and bottled water in their rooms, adding a touch of comfort. Wi-Fi connectivity is generally reliable throughout the property. There is a small, characterful bar on-site, though some guests noted it was not always open during their stay. While the hotel provides fans in rooms, particularly useful during warmer weather, some guests found the TV reception inconsistent or the hairdryers not always fully functional. Secure bike storage is a valued amenity for those exploring the coast on two wheels.

Cleanliness & Room Comfort
Guest feedback on room cleanliness and comfort is mixed, with many describing rooms as clean and tidy, comfortable, and even spotlessly clean, ensuring a pleasant stay. However, some guests reported areas needing more attention, such as stained toilets, dirty carpets, or peeling wallpaper, indicating a need for more consistent detailed cleaning and modernization. The beds generally receive praise for being comfortable, though some found them too soft or noted that double beds could be too short for taller individuals, impacting sleep quality. Noise levels are typically low, with most guests experiencing a quiet room, though some mentioned occasional noise from seagulls or adjacent rooms. Many rooms offer sea views, enhancing the overall experience. Bathroom facilities, particularly shared ones, sometimes presented issues like cold showers, low water pressure, or a lack of a sink for handwashing, with some also noting mould or general wear.

Dining & Food Quality
The hotel's breakfast consistently receives high praise from most guests, often described as delicious, fantastic, and excellent. It typically includes a full English breakfast that is freshly cooked to order, with options like kippers and eggs Benedict also available. Guests appreciate the good selection of items, including cereals, yogurts, and fruit, served in a dining room offering sea views. While the quality is generally very high, some isolated comments mentioned issues such as overcooked mushrooms, lukewarm coffee, or a perceived lack of variety in continental options. Beyond breakfast, the hotel is also highly regarded for its Sunday lunch, which many describe as wonderful, generous, and delicious, featuring well-cooked meats and fresh vegetables. However, some guests noted that the bar and restaurant were not always open for other meals during their stay, and a few had negative experiences with specific evening dishes or service during busy periods.

Location & Accessibility
The hotel boasts an excellent location directly on the seafront, offering immediate access to the pier and the beach, which is a significant draw for most visitors. Its position also provides easy walking distance to the train station, bus stops, and the main town center, including various shops, pubs, and restaurants. This central placement makes it highly convenient for exploring the local area without needing a car. While the hotel itself does not have its own dedicated parking, guests find ample public car parks nearby, often directly behind the property. Many guests appreciate the option of free overnight parking in these public areas, though daytime parking can be paid. The accessibility to public transport and local amenities is a recurring positive theme, making it an ideal base for both short and extended stays.

Staff & Service
Most guests consistently praise the hotel's staff for their friendly, helpful, and attentive service, contributing significantly to a positive stay. Many highlight the warm welcome received upon arrival and the staff's willingness to assist with various requests, including luggage storage and accommodating late check-ins or early check-outs. The check-in process is often described as quick and easy. Staff are generally seen as polite and understanding, creating a welcoming atmosphere. However, some guests reported isolated instances of staff being perceived as abrupt or less engaged, particularly during busy breakfast periods, and a few mentioned feeling that staff were doing the "bare minimum." Despite these few exceptions, the overwhelming sentiment is that the staff are a major asset, making guests feel valued and well-cared for throughout their visit.

Additional Information
This traditional establishment, housed in an old building, is widely considered to offer good value for money, particularly given its prime location. It maintains a pet-friendly policy, which is a significant advantage for guests traveling with animals. The hotel offers secure bike storage, a thoughtful amenity for cyclists exploring the coastal routes. Guests frequently mention the hotel's ability to accommodate late check-ins and provide luggage storage after check-out, adding flexibility to travel plans. While the hotel embraces its historic charm, some guests note that it is in need of modernization or a general refresh in certain areas. The hotel also provides gluten-free options for dining, catering to specific dietary needs. It is important to note that, as an older property, there is no lift, and guests should be prepared for steep stairs to access rooms.