Revado Hotel

This hotel offers a convenient location near the train station and features an on-site vegetarian Indian restaurant, making it a memorable choice for many guests. It is particularly well-suited for budget-conscious travelers, train commuters, and football fans due to its excellent accessibility. Solo travelers and couples also find it a practical base for exploring the city. Guests frequently commend the hotel's overall cleanliness and the friendly, welcoming demeanor of its staff. While many appreciate the comfortable accommodations and good value, some note that the hotel is undergoing renovations, which can occasionally impact the guest experience. For a smoother stay, it is advisable to inquire about the current status of renovations and to plan parking arrangements in advance, as on-site options are limited.

Facilities & Amenities
Guests appreciate the practical amenities provided, including free Wi-Fi to stay connected and a TV with streaming options like Netflix for entertainment. Each room is well-equipped with tea and coffee making facilities, often complemented by thoughtful additions such as juice boxes and chocolate bars, which many guests find to be a pleasant surprise. However, a recurring point of feedback is the absence of a lift, which can pose a challenge for guests with heavy luggage or mobility concerns, as stairs are the only access to upper floors. The hotel also features a bar on-site, though its selection is sometimes noted as limited. For comfort, fans are provided in rooms that tend to get warm, and the heating system is generally effective and adjustable. Guests benefit from keycard access for convenience and security, and luggage storage is available.

Cleanliness & Room Comfort
The hotel generally receives high praise for its cleanliness, with many guests describing rooms as spotless and immaculately maintained. Feedback on room size is mixed, with some finding them spacious while others describe them as compact. Bed comfort is a notable area of varied opinion; many guests report a restful sleep on comfortable beds, some even highlighting them as exceptionally comfortable, though a significant number found the mattresses to be too firm, lumpy, or worn, impacting their sleep quality. The shower consistently receives positive comments for being hot and having good pressure. While many find the bathroom clean and functional, some mention issues like mold, dated fixtures, or loose toilet seats. Noise levels can be a concern due to thin walls, with sounds from neighboring rooms or the street occasionally disturbing guests. In-room amenities like coffee makers and blackout shades are appreciated.

Dining & Food Quality
The hotel features an on-site Indian restaurant that is a significant draw for many guests, particularly those seeking vegetarian and vegan options. However, some guests were surprised to discover the restaurant's exclusively plant-based menu, especially when expecting a traditional full English breakfast. Feedback on the breakfast experience is quite mixed; while some appreciate the healthy choices and unique offerings like samosas, others found the continental selection to be poor, lacking variety, or poorly presented, with issues such as limited bread, no milk for cereal, or instant coffee. The overall food quality in the restaurant receives varied reviews, with some praising it as delicious and first-rate, while a few found specific dishes disappointing. The bar is also available, though its selection is sometimes noted as limited.

Location & Accessibility
The hotel boasts an excellent central location, making it highly convenient for guests. It is consistently praised for its close proximity to the train station, often just a few minutes' walk away, which is ideal for commuters. The city center is also within easy walking distance, typically 10-20 minutes, providing access to various shops, restaurants, and attractions. For sports enthusiasts, the football ground is conveniently nearby. However, parking is a frequently mentioned challenge; the hotel lacks dedicated on-site parking, and street parking is often limited, timed, or restricted. Guests often resort to a nearby municipal car park, which incurs a fee. While most guests feel safe in the area, a few have expressed concerns about the surrounding neighborhood at night.

Staff & Service
The hotel's friendly staff consistently receive high praise for their helpful and welcoming demeanor, significantly contributing to a positive guest experience. Many guests highlight the quick check-in process, often facilitated by self-service options, though some have reported delays or an empty reception desk upon arrival. Staff are generally accommodating requests, such as providing quiet rooms or ground-floor access when possible. Services like luggage storage and daily cleaning are frequently appreciated, ensuring rooms are well-maintained. While most interactions are positive, a few isolated incidents of perceived unresponsiveness or unprofessional conduct have been noted. Overall, the staff's dedication to providing good service is a recurring theme, making guests feel valued and cared for during their stay.

Additional Information
Guests frequently note that the hotel is undergoing ongoing renovations, which, while promising future improvements, can sometimes mean areas are a "work in progress" or lead to minor disturbances. Despite this, the hotel is widely regarded as offering excellent value for money, providing a comfortable stay at an affordable price point. A unique and highly appreciated touch is the provision of complimentary refreshments in the rooms, including juice cartons and chocolate bars, which many guests find delightful. As a historic building, it features quirky stairs and corridors, and it's important to note there is no lift, which can be a consideration for some. Some guests have also mentioned a distinct curry smell throughout the hotel, likely due to the on-site restaurant. An unusual hotel policy noted by one guest was a knock on the door shortly before check-out time.