AC Hotel by Marriott Glasgow

This hotel offers a luxurious urban escape, renowned for its modern, stylish design and a prime central location that places guests at the heart of the city. Its signature feature is its elegant ambiance combined with exceptional accessibility, making it ideal for sightseers and business travelers alike. Guests consistently highlight the excellent staff service, comfortable and clean rooms, and a generally impressive breakfast experience. For couples, the hotel's relaxed vibe and sophisticated bar are a draw, while families appreciate the spacious rooms and convenient access to city attractions. To enhance your stay, consider requesting a room on a higher floor for potentially better views, and be aware that some specific coffee options at breakfast may incur an additional charge.

Facilities & Amenities
The hotel boasts a spacious and elegantly decorated lounge area that provides a relaxed and sophisticated ambiance, perfect for socializing or working. Guests also have access to a well-equipped gym, described as small but sufficient, featuring treadmills, a cross-trainer, weight machines, and free weights for a comprehensive workout. Reliable and fast Wi-Fi is available throughout the property, ensuring guests can stay connected. The hotel's modern interior design and stylish decor are frequently praised, contributing to a chic and welcoming environment. While most aspects are positive, some guests have noted that the elevators can be small or have unusual announcements.

Cleanliness & Room Comfort
Guests consistently praise the spotless cleanliness of both the rooms and communal areas, noting the hotel is well-maintained. The rooms are described as spacious, modern, and well-designed, with some "heritage" rooms featuring high ceilings and original architectural details. The beds are exceptionally comfortable, often large, and equipped with high-quality linens, ensuring a restful night's sleep. Showers are powerful, refreshing, and modern, though some guests mentioned slippery floors or water splashing outside the screen. In-room amenities include a mini-fridge, coffee maker (often Nespresso), kettle, iron and ironing board, and a large TV. While generally quiet, some guests on lower floors occasionally experienced street noise or noise from doors closing. A few guests noted the absence of a mirror on the desk or limited tea/coffee supplies.

Dining & Food Quality
The breakfast experience is widely praised as excellent, offering a high-quality, varied buffet with both continental and full Scottish options, including local delicacies like haggis and lorne sausage, which are consistently replenished. The hotel's restaurant, Hazel, receives high acclaim for its delicious and well-presented food, with many guests describing it as "amazing" and "first-class" for dinner. The bar area is noted for its good atmosphere, stylish design, and excellent cocktails, crafted by skilled staff. While most feedback on dining is positive, some guests found the coffee to be bitter or preferred a wider selection of coffee machine options, and a few mentioned slow service at the bar during busy periods.

Location & Accessibility
The hotel's central location is a significant highlight, described as superb and placing guests in the heart of the city, just off George Square. Its proximity to major transport links is highly convenient; Queen Street Station is only a few minutes' walk away, and Central Station is also within easy walking distance. The hotel is well-served by bus links and is on the hop-on-hop-off bus tour route, providing excellent access to the city's attractions. Guests appreciate being within walking distance of numerous shops, restaurants, bars, and the Merchant City area. While there is no onsite parking, a nearby NCP car park is available, and the hotel offers a discount, though some guests noted the walk can be hilly.

Staff & Service
The hotel's staff consistently receive high praise for their friendliness, helpfulness, attentiveness, and professionalism. Guests frequently highlight their willingness to go "above and beyond" to ensure a pleasant stay. The check-in and check-out processes are described as quick and smooth, with staff often accommodating early arrivals. Housekeeping is generally efficient, though a few guests noted isolated inconsistencies or the need to request service in advance. The bar staff are commended for their excellent service and cocktail-making skills. While the vast majority of feedback is overwhelmingly positive, a very small number of isolated comments mentioned specific staff members being less welcoming or bar service being slow during peak times.

Additional Information
The hotel's overall design and ambiance are frequently lauded, with guests appreciating the modern, chic, and elegant decor throughout, particularly in the lobby and lounge areas which feature unique art installations. The hotel generally offers a convenient noon check-out time, and early check-ins are often accommodated when possible. Some rooms, particularly those in the "heritage" section, boast original architectural features and offer specific city views, including vistas of George Square. While not a universal feature, some rooms are equipped with automatic blackout shades. A few guests noted that music in public areas could sometimes be too loud for their preference.