Sleep Inn Nashville near Percy Priest Lake

This hotel presents a mixed experience, with its most notable feature being the staff's dedication to service, often highlighted as friendly and helpful by many guests. However, a significant recurring concern is the pervasive presence of unpleasant odors, including smoke, marijuana, and a musty or sewage-like smell, which detracts from the overall stay. The breakfast offerings are consistently described as very limited, primarily featuring cold items and waffles. While some guests find the accommodations to be a good value for a short stay, others report various maintenance issues and a general dated appearance. This hotel is best suited for budget-conscious travelers or those seeking a convenient overnight stop, particularly if they are not sensitive to odors or require extensive amenities. Guests should manage their expectations regarding breakfast and be prepared for potential room condition inconsistencies.

Facilities & Amenities
The hotel offers a range of facilities, though guest experiences are varied. Wi-Fi connectivity is generally reported as strong and reliable, allowing guests to stay connected. The fitness center is available but is noted to be very basic, typically equipped with only a bike, elliptical, and treadmill, with some guests finding the equipment to be non-functional. The outdoor pool is a feature, but several reviews mention it being dirty, slimy, or green, and lacking umbrellas for shade. Parking can be challenging, with limited spaces and some areas feeling tight. Guests have also reported issues with laundry facilities being out of order and an ice machine in the lobby being non-functional. Additionally, some door handles throughout the hotel are described as broken, and the rear exit door has been noted to not lock properly.

Cleanliness & Room Comfort
Guest feedback on room cleanliness and comfort is notably mixed. Many guests found their rooms to be clean and well-maintained, with comfortable beds ensuring a restful night's sleep. However, a significant number of reviews highlight serious cleanliness and maintenance issues, including the presence of mold, particularly black mold on bathroom ceilings, and water stains. Some rooms reportedly have a strong smoke or musty odor, and guests have encountered roaches or other bugs. Common complaints include worn-out furniture, dirty carpets, non-functional electrical outlets, and broken air conditioning units. Bathroom issues are also frequent, with reports of poor shower pressure, leaking toilets, and fixtures falling apart. Noise from water pipes, hallways, and slamming doors is a recurring disturbance for many, impacting overall comfort.

Dining & Food Quality
The hotel's breakfast consistently receives negative feedback for its limited selection and quality. Most guests describe the offerings as very basic, primarily consisting of waffles, cereal, yogurt, and muffins. There is a notable absence of hot food options beyond the self-serve waffle maker, with no eggs, meat, or oatmeal provided. Many guests expressed disappointment with the lack of protein and variety, finding the breakfast to be insufficient or unappetizing. Some mentioned the orange juice tasting watery and the coffee having an unusual flavor. While a few guests found it adequate for a quick bite, the overwhelming sentiment is that the breakfast is subpar and does not meet expectations for a satisfying meal.

Location & Accessibility
The hotel's location is generally considered convenient, particularly for travelers needing easy access to the airport and nearby freeways. It is also noted to be a reasonable distance from downtown areas, with guests finding it easy to reach attractions via driving or ride-sharing services. The surrounding area is described by some as having a good location with nearby shops and restaurants, including a convenience store within walking distance. However, some guests perceive the immediate vicinity as less desirable or "sketchy." A significant concern raised by multiple guests relates to accessibility, with reports of rooms booked as wheelchair accessible not providing appropriate features like roll-in showers, instead offering unsafe alternatives.

Staff & Service
The staff at this hotel receives varied but often positive feedback. Many guests commend the team for being friendly, helpful, attentive, and professional, with several individuals specifically praised for their excellent customer service. The check-in process is frequently described as easy and smooth. However, some guests have reported negative interactions, including staff being rude, dismissive, or unhelpful when addressing concerns or issues. There are instances where staff were perceived as unresponsive to maintenance requests, such as non-working toilets or room issues. While many appreciate the welcoming demeanor of the staff, inconsistencies in service quality and problem resolution are noted by a segment of guests.

Additional Information
Guests should be aware of certain operational aspects and policies. There are frequent complaints regarding the hotel's smoking policy, with many guests reporting strong marijuana or cigarette smoke odors in hallways and even in non-smoking rooms, despite the hotel's stated policy. Issues with deposits and refunds are a recurring theme, with some guests experiencing unexpected charges, delays in receiving security deposits back, or difficulty obtaining refunds for unsatisfactory stays. On a more positive note, the hotel does accept cash deposits, which some guests appreciate for the quick return process upon checkout. External noise, such as from a nearby car wash or a bar behind the property, has been mentioned as a potential disturbance.