Placemakr Premier SoBro

This hotel offers a distinctive urban experience, characterized by its spacious, apartment-style rooms featuring full kitchens and often stunning city views. Its prime location places guests at the heart of downtown, making it an excellent choice for sightseers, business travelers, and those seeking an extended stay with home-like amenities. Many guests appreciate the modern design and the convenience of having a washer and dryer in their units. The hotel is particularly well-suited for couples and families looking for comfort and independence while exploring the city. To maximize your experience, consider requesting a room on a higher floor for the best views and be prepared for the urban environment, which can include some street noise.

Facilities & Amenities
The hotel provides a range of appealing facilities for guest use. Many guests praise the well-equipped fitness center, often highlighting its excellent equipment and city views, making it one of the best hotel gyms they have encountered. There is also a pool and a hot tub, though some guests have noted the pool can be cold and the hot tub not sufficiently warm. A games area is available for recreation. While the Wi-Fi is generally available, some guests have experienced issues with its stability and speed. The elevators are frequently mentioned, with some guests finding them slow or glitchy, especially during peak times. A convenient cafe is located on the ground floor, offering easy access to refreshments.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is generally positive, with many describing rooms as clean and well-maintained. The beds are often found to be comfortable, though some guests have reported them to be too soft or to sag in the middle, and some found them small. Rooms are typically spacious and include a full kitchen with essential equipment, a washer and dryer, and ample closet space, enhancing the feeling of an apartment. However, some guests have noted specific cleanliness issues, such as stains on furniture or carpets, and in rare instances, more significant unhygienic conditions. Lighting in bedrooms can be dim, and some rooms lack a television in the bedroom. While many appreciate the quiet atmosphere, some report street noise, sirens, or even noise transfer through walls, particularly from running water. Some rooms also have issues with blinds that do not fully close, impacting privacy and light control.

Dining & Food Quality
While the hotel does not offer a traditional breakfast service, guests benefit from the convenience of a cafe located on the ground floor, which is highly praised for its quality and ease of access. The apartment-style rooms are equipped with full kitchens, including appliances and utensils, allowing guests the flexibility to prepare their own meals and snacks. This feature is particularly appreciated by those on longer stays or who prefer self-catering. Some reviews mention the option to have food delivered directly to the room from nearby restaurants, further enhancing the dining convenience. The presence of a grocery store nearby also adds to the self-catering options available to guests.

Location & Accessibility
The hotel boasts an exceptional location, consistently highlighted as one of its strongest assets. It is within a short walking distance of many major attractions, including Broadway, the Bridgestone Arena, the Country Music Hall of Fame, and various restaurants and bars. Guests appreciate being close to the action yet far enough away to avoid excessive noise when seeking downtime. Public transportation access is convenient, and the hotel is easily reachable from the airport. Parking is available, often in an attached garage, but it is frequently described as expensive and can be confusing to navigate, with some guests experiencing issues with payment systems or in-and-out privileges.

Staff & Service
The staff at the hotel consistently receives high praise for their friendliness, helpfulness, and professionalism. Many guests highlight their willingness to go above and beyond, providing a welcoming and attentive service. The check-in process is generally described as quick and smooth, with staff often accommodating early arrivals when possible. Guests appreciate the staff's responsiveness to requests, whether for extra amenities or assistance with room issues. The team is noted for being courteous and making guests feel safe and comfortable. While the vast majority of feedback is positive, a few isolated instances of unhelpful or rude behavior from specific staff members have been reported.

Additional Information
This property operates as a unique combination apartment building and hotel, offering guests a distinctive stay experience. Access to rooms is typically via a digital key or code, which most guests find convenient, though some have reported initial difficulties with activation. The hotel offers a pet-friendly policy, which is a significant advantage for guests traveling with animals. For those with late departures, luggage storage is available, allowing guests to continue exploring the city unencumbered. Guests should be aware that while rooms are well-equipped, daily housekeeping service is not standard, though amenities like fresh towels can be requested.