Baymont by Wyndham Chattanooga/Eastridge

This hotel offers a practical and comfortable stay, particularly noted for its pet-friendly accommodations and recent renovations that have updated its appearance. Guests frequently highlight the comfortable beds and the overall cleanliness as standout features, making it a suitable choice for road trippers and travelers with pets seeking good value. The hotel's convenient location near major interstates also appeals to business travelers and families looking for an accessible stopover. To ensure a smooth experience, guests are advised to be aware of the hotel's somewhat hidden location, which can be tricky to find, and to confirm their room's condition upon arrival.

Facilities & Amenities
The hotel provides a range of facilities aimed at convenience and comfort. Many guests appreciate the pet-friendly policy, which includes a designated area for pets with waste bags provided, making it ideal for those traveling with animals. Rooms are generally equipped with a refrigerator and microwave, adding to guest convenience. While a laundry facility is available, some guests reported issues with the machines. The hotel also features a fitness center with basic equipment. However, feedback on the elevator is mixed, with some noting it appears old or has non-functioning lights, and the ice machines occasionally run out of ice.

Cleanliness & Room Comfort
Guest feedback on room cleanliness and comfort is largely positive, with many describing rooms as very clean and spacious. The beds are consistently praised for being comfortable, often likened to "sleeping on a cloud," and the pillows are noted for their quality. Many rooms feature updated fixtures and flooring, and some even boast rain shower heads. However, some guests reported issues with dirty floors or grimy bathrooms upon arrival, and a recurring concern is a musty or unpleasant odor in some rooms or hallways. Noise from AC units, bathroom fans, pipes, or neighboring rooms was also mentioned by several guests as a disturbance.

Dining & Food Quality
The hotel's breakfast receives mixed but generally positive reviews, often described as "good" or "decent" for a budget hotel. It typically includes hot options such as scrambled eggs, sausage, and waffles, along with continental fare like cereal, yogurt, and pastries. Many guests appreciate the variety and the fact that it is filling. However, some found the coffee to be subpar, the juice machine occasionally empty or serving bad-tasting juice, and the yogurt or waffle mix to be of lower quality. A few guests noted that food items could run out, or the breakfast offerings were repetitive.

Location & Accessibility
The hotel's location is frequently cited as a major advantage, offering easy access to major interstates like I-75 and I-24, making it a convenient stop for travelers. It is also noted for its proximity to various restaurants and attractions, including Ruby Falls and Rock City. However, a significant number of guests found the hotel hard to find, as it is often tucked behind other hotels with inadequate signage from the main road, leading to confusion upon arrival. While some describe the area as safe, a few guests perceived it as somewhat "sketchy." Parking is available and generally well-lit.

Staff & Service
The staff at the hotel consistently receives high praise for their friendliness, helpfulness, and professionalism. Many guests highlighted the welcoming attitude of the front desk team, noting their willingness to accommodate requests such as early check-in or room changes. The check-in process is generally described as quick and easy, contributing to a positive first impression. Housekeeping staff are also commended for their kindness. While most experiences are positive, a few guests reported instances of staff being less friendly or encountering issues like rooms not being ready or insufficient towels provided.

Additional Information
The hotel maintains a smoke-free policy, which is appreciated by guests sensitive to odors. For those traveling with pets, it's important to note the hotel has a pet-friendly policy with a reasonable pet fee per night. Guests should also be aware that a deposit is typically required upon check-in, which is refunded after departure. While the hotel has undergone significant renovations, some guests noted that certain areas still show signs of age or require further maintenance, suggesting ongoing improvements.