Celtic Royal Hotel

This traditional hotel offers a memorable stay, distinguished by its historic charm and comprehensive leisure facilities, including a popular swimming pool. Its prime location makes it an excellent base for sightseers and explorers keen to discover the local area and wider North Wales. The hotel is particularly well-suited for families due to its pool and spacious rooms, and highly accommodating for dog owners with dedicated amenities. Couples can also enjoy the relaxing spa and dining options. Guests consistently highlight the exceptional friendliness of the staff and the convenience of ample on-site parking. To enhance your experience, consider exploring the newly refurbished communal areas and be sure to register your vehicle upon arrival to utilize the free parking.

Facilities & Amenities
The hotel boasts impressive leisure facilities, which are a significant draw for many guests. The swimming pool is frequently praised for its cleanliness and size, often accompanied by a sauna and steam room for relaxation. While some guests found the pool water a little cool, it remains a popular feature. A well-equipped fitness center or gym is also available and noted for its cleanliness. The hotel offers free Wi-Fi, though some guests experienced patchy or unreliable connections in their rooms. Common areas like the bar and lounge are described as nicely decorated and comfortable, providing pleasant spaces to unwind. However, some rooms lack sufficient power sockets near the beds, and there is no air conditioning, which can make rooms warm during mild weather.

Cleanliness & Room Comfort
Most guests find the rooms to be clean and well-maintained, with many describing them as spacious and offering comfortable beds that ensure a restful night's sleep. However, a significant number of reviews indicate that the room decor is dated and tired, with some areas appearing in need of refurbishment. The bathrooms receive mixed feedback; while some are spacious with good water pressure, others are noted for stiff shower controls, lack of shelving, or minor cleanliness issues like dust or broken tiles. Noise can be a concern for some guests, with mentions of thin walls allowing sound from adjacent rooms, noisy extractor fans, or disturbances from ongoing scaffolding work. Additionally, some guests found the in-room TVs to be quite small.

Dining & Food Quality
Breakfast at the hotel generally receives positive feedback, with guests appreciating the buffet-style offering a good variety of well-cooked options. Many describe it as plentiful and a great start to the day. However, some guests noted that the hot food could be lukewarm, and there was a limited selection of cold options or fresh fruit. Feedback on dinner and the restaurant food is more mixed; while some found meals to be excellent, delicious, and generously portioned, others described them as mediocre, bland, or experiencing slow service. The bar food, however, is often highlighted as being of good quality and well-presented. Guests frequently comment that bar drinks are on the expensive side.

Location & Accessibility
The hotel's central location is consistently highlighted as a major advantage, placing guests within easy walking distance of Caernarfon Castle, the town center, and various shops and restaurants. Its proximity to the marina and public transport, including a bus stop directly outside, makes it an ideal base for exploring the wider North Wales region, including Snowdon and Anglesey. The availability of free parking on-site is a significant convenience for guests, though it is crucial to remember to register your vehicle at reception. The hotel's position allows for convenient access to local amenities like supermarkets, further enhancing its appeal as a well-situated accommodation option.

Staff & Service
The hotel staff consistently receive overwhelmingly positive reviews, with guests frequently describing them as fabulous, excellent, very friendly, helpful, and attentive. Their willingness to go above and beyond to accommodate requests, from providing extra pillows to assisting with luggage, is a recurring theme. The check-in process is generally noted as quick and efficient. Guests particularly praise the pet-friendly service, highlighting the thoughtful provision of dog beds, bowls, and treats, as well as designated dining areas for guests with pets. The staff's professional and welcoming demeanor across all departments, including reception, bar, restaurant, and leisure facilities, significantly contributes to a positive guest experience.

Additional Information
The hotel is notably pet-friendly, offering a comprehensive welcome package for dogs that includes a dog bed, bowl, and treats, with dedicated lounge areas available for dining with pets. Guests should be aware that the hotel frequently accommodates coach parties, which can sometimes impact the dining experience or atmosphere in communal areas. There have been mentions of ongoing refurbishment work, including scaffolding, which occasionally caused noise disturbances, though many guests appreciate the updated areas like the bar and lobby. Some guests noted that booking specific breakfast or dinner slots might be required, particularly during busy periods. The hotel maintains a traditional aesthetic, which many find charming despite some of the rooms being described as dated.