Şimal Hotel

The hotel's central location in Rize, offering easy access to the city center and the Black Sea shore, is a defining characteristic that guests consistently praise. This prime position makes it an ideal choice for sightseers eager to explore the city's attractions on foot, business travelers needing a convenient and well-serviced base, and families seeking a comfortable and welcoming environment. Guests consistently highlight the hotel's exceptional cleanliness, the attentive and friendly staff, and the comfortable and spacious rooms. Many appreciate the excellent value for money and the delicious breakfast served with a view. The hotel's warm atmosphere also makes it suitable for couples looking for a pleasant getaway. To enhance your stay, consider requesting a room with a sea view for picturesque scenery, and take advantage of the hotel's prime location to explore the city's main square, shopping areas, and the seaside promenade.

Facilities & Amenities
The hotel provides essential facilities that contribute to a comfortable stay, with guests frequently noting the presence of an elevator for convenience, though some find it to be small and occasionally inconvenient, particularly when carrying luggage. While the hotel does not feature extensive recreational amenities like a fitness center or swimming pool, its overall modern and well-maintained interior is consistently appreciated, reflecting a recently remodeled appearance. Regarding parking, feedback is mixed; some guests mention that the staff are helpful in assisting with finding a safe spot for vehicles, even if it's on the street, while others indicate that dedicated parking can be hard to find or limited in availability, which can be a point of concern for those traveling by car. The hotel's general ambiance and common areas are described as clean and inviting, ensuring a pleasant environment for guests.

Cleanliness & Room Comfort
The hotel receives overwhelming praise for its spotless cleanliness, with guests frequently describing rooms as "immensely clean," "sparkling," and even noting that sheets "smelled wonderful." This meticulous attention to hygiene significantly enhances the guest experience. Rooms are consistently highlighted for their spaciousness and comfort, featuring wide and comfortable beds that ensure a restful night's sleep. Many guests appreciate the functional design and the pleasant room temperature, even during colder periods, making the accommodations feel warm and inviting. While most guests report a quiet stay, some note potential noise from the surrounding area, though this is often mitigated when windows are closed. The bathrooms are generally found to be clean, though a minority of guests describe them as small or mention issues with shower facilities, including inadequate ventilation or water spilling outside the shower area. Despite these minor points, the overall impression of room comfort and cleanliness remains highly positive.

Dining & Food Quality
The hotel's breakfast consistently receives high praise, described as "delicious," "excellent," and "satisfying." Guests appreciate the open buffet format, which offers a good variety of fresh and carefully prepared items. Many highlight local specialties like muhlama and the complimentary Turkish coffee. The breakfast area, located on the top floor, often provides a pleasant view of the city and sea, enhancing the dining experience. While the vast majority are satisfied, some guests note that the breakfast selection, though good, could be expanded to include more international options like scrambled eggs, cakes, or croissants. Overall, the quality and freshness of the food are a significant highlight for guests, contributing positively to their stay.

Location & Accessibility
The hotel's central location in Rize is a major advantage, making it highly convenient for guests to explore the city. It is situated in downtown Rize, within walking distance to the main city center square and various shopping districts, including a nearby mall and local bazaars. Guests appreciate its close proximity to the Black Sea shore, often just a block away, and its location right next to a prominent mosque. Other landmarks like the Tea Market are also easily accessible within a short walk. This prime position allows guests to effortlessly reach restaurants, markets, and cultural sites. The hotel's accessibility is further enhanced by its placement on a main road, making it easy to find. While parking can sometimes be a challenge due to the central urban setting, the overall convenience of the location for both leisure and business travelers is widely celebrated.

Staff & Service
The hotel staff consistently receive overwhelming praise for their exceptional friendliness and attentiveness. Guests frequently describe them as "very polite," "helpful," "kind," and "sincere," often going out of their way to ensure a comfortable stay. Many reviewers highlight the staff's willingness to assist with various needs, from providing local information and acting like a "tour guide" to helping with parking and luggage. The check-in process is generally smooth and efficient. While the positive feedback is dominant, a few guests reported isolated negative experiences, including perceived rudeness, communication issues, or feeling pressured regarding certain services. However, the vast majority of reviews emphasize a warm, welcoming, and professional service that makes guests feel "at home." The staff's dedication to guest satisfaction is a recurring theme, contributing significantly to the hotel's positive reputation.

Additional Information
The hotel is noted for being a family-oriented and safe establishment, making it a comfortable choice for those traveling with loved ones. Guests appreciate that the hotel has been recently remodeled, contributing to its fresh and attractive appearance. Some unique observations include the opportunity to potentially view dolphins from the breakfast area, and the thoughtful provision of Qibla direction in rooms for Muslim guests. The hotel is frequently recommended for its excellent value for money, offering high quality service and amenities at a reasonable price point. Many guests express a strong desire to return, considering it their "home" in Rize due to the overall positive experience and the welcoming atmosphere.