Ricosta Hotel

The hotel stands out as a truly exceptional destination, celebrated for its luxurious design and breathtaking sea views that create a unique ambiance in the Black Sea region. Its signature feature is its direct beach access, allowing guests to enjoy the serene coastline. The property consistently receives high praise for its overall quality, from its modern and tasteful architecture to its impeccable cleanliness and comfortable accommodations. This hotel is an ideal choice for honeymooners seeking a romantic and opulent escape, families looking for a well-equipped and engaging stay, and business travelers who appreciate high standards and convenient access to the city. It also caters well to luxury travelers and those simply wishing to relax and unwind in a sophisticated environment. To ensure a seamless experience, families should inquire about the availability of extra beds as some reviews noted their absence, and guests might consider bringing their own dental or shaving kits as these are not consistently provided in rooms.

Facilities & Amenities
Guests consistently commend the hotel's extensive and well-maintained facilities. The indoor pool is a particular highlight, often described as excellent and a perfect spot for relaxation, especially during colder seasons. The comprehensive spa area, including a hammam and various massage options, provides ample opportunities for rejuvenation. For those looking to stay active, the fitness center or gym is noted as being very well-equipped. The hotel also caters to families with children, offering a dedicated children's pool, a sand pit, and an outdoor playground, ensuring entertainment for younger guests. The lobby is frequently praised for its magnificent and luxurious design, creating an impressive first impression. While most guests found the facilities excellent, some noted that the jacuzzi was occasionally out of service, and a few mentioned that common areas like corridors and the lobby could sometimes feel hot and humid, suggesting inconsistent air conditioning in those specific areas.

Cleanliness & Room Comfort
The hotel rooms are widely celebrated for their exceptional cleanliness and overall comfort, contributing significantly to a pleasant stay. Guests frequently describe the accommodations as spacious, new, and designed with a luxurious aesthetic. A standout feature is the comfortable beds, ensuring a restful night's sleep for most visitors. Many rooms boast breathtaking sea views, often complemented by a balcony, allowing guests to fully appreciate the scenic surroundings. The bathrooms are also noted for their cleanliness and ample space. Thoughtful touches like white towels and individually packaged prayer mats further enhance the guest experience. While the majority of feedback is positive, some guests reported that the rooms were not completely soundproof, occasionally allowing noise from outside or adjacent areas. A few also found the pillows to be less than ideal, and some noted the absence of certain in-room amenities such as a coffee machine, dental kits, or an iron.

Dining & Food Quality
Guest feedback on the hotel's dining options is generally positive, with particular emphasis on the breakfast. Many guests describe the breakfast as excellent, offering a wide array of delicious options and good variety, including local and organic choices. The overall food quality in the hotel's restaurant is often praised, with dishes tasting great. Room service is also highlighted as being efficient and providing tasty meals. However, there is some mixed feedback regarding the breakfast experience; while many enjoyed the buffet, some guests mentioned that the breakfast staff were not always as friendly as other hotel employees, and a few felt the bread quality could be improved. Some guests noted that coffee latte was an additional charge at breakfast, and there was no coffee machine in the room. A recurring point for some is the absence of alcohol on the menu. Additionally, a few isolated comments indicated issues with specific dishes being improperly cooked or dry, and some found the restaurant prices to be quite high.

Location & Accessibility
The hotel's location is consistently highlighted as a major advantage, described as excellent, perfect, and central. Situated directly on the seafront with zero distance to the sea, it offers unparalleled sea views and the unique benefit of a private beach where guests can swim during warmer months. Its strategic position places it conveniently at the doorsteps of Rize, typically just a short drive, around seven minutes, from the city center, providing easy access to local attractions and commercial areas. Many guests found it an ideal and convenient base for exploring the wider region, including popular destinations like Ayder and Uzungol. While the hotel's immediate surroundings are generally well-regarded, some guests noted that its distance from Trabzon might be a consideration for those flying into that airport. Parking facilities are available, adding to the convenience for guests traveling by car.

Staff & Service
The staff and service at the hotel receive widespread praise, with many guests commending the team's friendliness, helpfulness, and professionalism. Reviewers frequently highlight the staff's willingness to go above and beyond, providing attentive service and demonstrating multi-language skills that greatly assist international visitors. The check-in process is generally described as quick and efficient, and staff are noted for their responsiveness to guest requests. Housekeeping is also consistently praised for its attentive service, ensuring rooms are clean and well-maintained. However, feedback on service is not entirely uniform; some guests reported initial arrival experiences where there was no one to greet them at the door or assist with luggage, and a few felt that some reception staff lacked organization or were not always present. Isolated comments also mentioned instances of slow service or a perceived lack of proactive customer engagement from certain team members, particularly in the food service areas, though these were less common than the overwhelmingly positive remarks.

Additional Information
Guests should be aware of a few specific details that contribute to the overall experience. The hotel maintains a no alcohol policy, which is reflected in its dining options. Additionally, while the rooms are well-appointed, guests should note the absence of a coffee machine in the room, a feature some might expect in a luxury establishment. On a positive and thoughtful note, the hotel provides packaged prayer mats in the rooms, a detail appreciated by many. There were isolated comments regarding the gym environment, with some guests mentioning that other gym users played loud music, which could impact the experience for others. While the hotel is generally considered a high-end destination, some guests felt that the overall value for money did not always align with the luxurious pricing, citing minor service inconsistencies or specific amenity limitations.