The Rochford Hotel (Rochford, United Kingdom)

The hotel has recently been refurbished and many of the guests found the communal areas and their rooms to be clean and well-presented. The rooms were described as comfortable and modern with all the necessary facilities. The dining area and the lounge w

Most of the guests were satisfied with the size of their suites, stating that the rooms felt nice and spacious. There was ample storage space for luggage and other items and the beds were described as being bigger than expected. Bathrooms were also said t

Members of staff have been described as very polite, friendly and always willing to respond to queries. Guests were pleased by the level of service they received and said that the attitude of the staff contributed to the overall friendly and relaxed atmos

Some guests whose rooms overlooked the busy road complained about the traffic noise which prevented them from getting a peaceful night’s sleep. The double-glazed windows were described as inadequate when it came to blocking out the noise and some objected

The showers were described as difficult to operate as many had problems in adjusting the right temperature. Water was coming out either too hot or too cold and the pressure was said to be quite weak.

Guests found it inconvenient not being able to check-in after 11pm and those who needed assistance for other reasons objected to the reception not being manned during the later hours of the evening.