The Met Hotel

The hotel is widely praised for its excellent service, delicious breakfast, and cleanliness, making it a memorable choice for many guests. Its signature feature, the rooftop pool with panoramic city views, offers a unique and relaxing experience. The hotel is well-suited for business travelers attending conferences or corporate events, as well as couples and families seeking a comfortable and luxurious stay. Guests appreciate the spacious accommodations and the attentive staff who go above and beyond to ensure a pleasant visit. To enhance your stay, it is advisable to utilize the complimentary shuttle service for convenient access to the city center and to confirm pool operating hours upon arrival, as they can vary.

Facilities & Amenities
The hotel offers a range of facilities designed for guest comfort and relaxation. The rooftop pool with panoramic views is a major highlight, though some guests note its size and limited operating hours. An indoor pool and jacuzzi are also available, with the spa providing a Hammam and energizing jets for rejuvenation. A well-equipped fitness center is present for guests to maintain their routines. Guests consistently appreciate the reliable free Wi-Fi available throughout the hotel. Underground parking is a convenient feature for those traveling by car, though associated fees are a point of contention for some. The hotel provides a complimentary shuttle bus to the city center, which is highly valued given the hotel's location.

Cleanliness & Room Comfort
Rooms are consistently described as spacious, clean, and comfortable, with many guests praising the soft mattresses and comfortable beds that ensure a restful night's sleep. The bathrooms are often noted as large and well-appointed, sometimes featuring both a bathtub and a shower. In-room amenities like a Nespresso machine or coffee maker are appreciated by many. While most guests find the rooms quiet, some have reported issues with noise levels from the corridors or a nearby club, particularly on lower floors or during weekends. A few isolated comments mention minor cleanliness issues like hair in the shower or worn carpets and chipped furniture, suggesting a need for refurbishment in some areas.

Dining & Food Quality
The breakfast consistently receives high praise for its variety and quality, often described as "amazing" and "delicious." Guests appreciate the extensive buffet options, including fresh items, various egg preparations, and a wide selection of pastries. While some reviews mention a lack of certain items like specific fruits or traditional cheeses, and occasional issues with coffee quality or cold food, the overall sentiment is very positive. The hotel features a rooftop restaurant and bar, offering high-quality food and a pleasant atmosphere, with some guests specifically recommending the sushi and desserts. The all-day bar also serves good food. The dinner buffet for half-board options receives mixed feedback, with some finding it less impressive than breakfast.

Location & Accessibility
The hotel's location is a frequent topic, often described as being outside the strict city center, near the port area. While not ideal for walking to central attractions, the hotel offers a highly valued complimentary shuttle bus service to the city center, making access convenient. Taxis are also readily available and affordable for reaching downtown. Some guests note the surrounding area can appear industrial or "dodgy" at night, though the hotel itself is considered safe. Underground parking is a significant advantage for those traveling by car, providing ease of access, although a parking fee is applied, which some guests find unexpectedly high. The hotel is also noted for its proximity to a large shopping center and the KTEL Macedonia bus station.

Staff & Service
The staff consistently receives overwhelming praise for their friendliness, helpfulness, and professionalism. Guests frequently highlight the attentive service from reception, housekeeping, and the breakfast team. The check-in process is generally smooth, though a few instances of delays have been noted, which were promptly addressed by management with apologies and gestures of goodwill. The shuttle bus drivers are particularly commended for their helpfulness and local tips. Staff are described as eager to assist with requests, making guests feel welcomed and well-cared for. Overall, the commitment to providing excellent service is a recurring theme, contributing significantly to a positive guest experience.

Additional Information
A notable point of feedback is the parking fee, which is an additional charge despite the hotel having its own underground parking. Guests should be aware that water bottles provided in the room are not complimentary after the first day. The rooftop pool and spa facilities have specific operating hours, with the rooftop pool often closing early in the evening, which can be a disappointment for some. While the hotel is generally well-maintained, some reviews suggest that certain areas, including corridors and some rooms, show signs of aging and could benefit from refurbishment. The hotel is a popular venue for corporate events and weddings, with teams praised for their organizational skills and service during such occasions. The hotel also has a pet policy, which includes a fee and specific restrictions.