About The Great House Hotel
The The Great House Hotel and Restaurant is a three-star hotel that was once believed to be a hunting lodge given as a gift by Queen Elizabeth I in the 15th century.
There are 13 rooms at the property, and all are individually designed. Each offer free Wi-Fi, plus digital televisions with Freeview channels. Guests can snuggle into fluffy bathrobes or enjoy the complimentary toiletries and supplies to make hot drinks.
The hotel is a popular site for weddings and offers interested parties a wedding planning service. There are also flexible meeting spaces that accommodate up to 50 delegates.
A full Welsh breakfast is included in the room cost. Furthermore, later meals and afternoon teas are served, with a focus on local, organic ingredients.
The Great House Hotel and Restaurant is less than a ten-minute drive from Ogmore Castle. Additionally, Bryngarw Country Park is under seven miles away.
Positive Reviews
positive:
The Food is Excellent
Guests often said that the food here was a standout regardless of what they ordered. Specifically, it was skillfully prepared and the portions were large without being too big. Many overnight guests remarked how they were so impressed they'd consider just coming back to enjoy the food.
positive:
The Staff Are Attentive
Guests discussed how the staff members were always ready to help and consistently behaved as if nothing was too much trouble. Some guests were personally shown to their rooms by staff members, and when they were celebrating special occasions, employees always went out of their way to make things memorable.
positive:
An Excellent Standard of Tidiness
Guests commented how their rooms were consistently well kept in terms of cleanliness. In fact, guests struggled to find any downsides related to cleanliness, indicating the housekeepers take pride in their work.
Negative Reviews
negative:
Step Ladder Into the Jacuzzi
Guests frequently complained about the step ladder that provides access to the Jacuzzi tub. Some guests who had mobility problems due to age struggled to get in the tub, and even some able-bodied guests found the entrance manner to be difficult, especially since the surface of the ladder got slippery.
negative:
The Spa Has Many Shortcomings
There was a significant amount of feedback from guests who said it seemed like the management did not understand what it takes to run a spa and that the facilities at this property were lacking many of the things that are usually standard. For example, guests said the treatment areas were not conducive to relaxation and that the changing areas were not private enough. Other guests were not asked about their skin types before receiving treatments.
negative:
A Bit Overpriced
From time to time, guests said they thought the rooms cost too much. Some said they'd look for other options on future trips.