Stormont Hotel

The hotel is highly regarded for its exceptional staff and the large, comfortable beds that ensure a restful stay, making it a memorable choice for guests. Its prime location directly opposite the Stormont Estate and Parliament building offers unique sightseeing opportunities and access to beautiful walking areas. This makes the hotel an ideal fit for sightseers and families looking to explore the local area, as well as business travelers attending events or seeking a convenient base. Couples also find it a pleasant retreat for romantic getaways. Guests consistently highlight the hotel's overall cleanliness and the spaciousness of its accommodations. To enhance your experience, consider utilizing the convenient Glider bus stop right outside for easy access to the city center, and be aware that some rooms may experience noise from external sources or internal hotel operations.

Facilities & Amenities
The hotel provides a range of well-maintained facilities that cater to various guest needs. Guests frequently commend the inviting bar and restaurant areas, which offer pleasant spaces for relaxation and dining. For those needing to work, the hotel features convenient open working spaces and other communal areas that are conducive to productivity. It also boasts impressive function rooms and a dedicated banquet hall, making it a popular choice for ceremonies and events. Guests appreciate the availability of free Wi-Fi throughout the premises, ensuring connectivity. A unique and often-mentioned amenity is the presence of rubber ducks in the bathrooms, which guests are welcome to take home as a souvenir, adding a charming and memorable touch to their stay. While some guests noted the aesthetic might appear slightly dated in certain areas, the overall functionality and comfort of the facilities are well-received.

Cleanliness & Room Comfort
Guests consistently praise the hotel's commitment to cleanliness, describing rooms as immaculate and well-maintained. The spacious and light and airy accommodations provide a comfortable environment for relaxation. A standout feature for many is the huge bed, often described as incredibly comfortable, ensuring a restful night's sleep. Rooms are well-equipped with essential amenities such as tea and coffee making facilities, a kettle with a selection of teas and coffees, and a TV. The bathrooms are generally noted as lovely and clean, often featuring a suitable shower. However, some guests have reported issues with noise levels, including sounds from external sources or internal hotel operations like slamming doors. Additionally, some rooms can become quite warm due to a lack of air conditioning, though a fan is typically provided. Minor maintenance concerns like mould on windows, a loose plug socket, or shower drainage issues were occasionally mentioned, along with preferences for different pillow types.

Dining & Food Quality
Most guests highly commend the hotel's dining options, particularly the breakfast and Sunday carvery buffet, which are frequently described as amazing with a wide and delicious selection of starters, mains, and desserts. The Christmas dinner and other special event meals also receive high praise for their quality and presentation, with specific mentions of perfectly cooked meat and excellent desserts. The restaurant staff are noted for being welcoming and professional, contributing to a pleasant ambiance. Room service is also available and generally found to be tasty. However, some guests experienced mixed feedback regarding dinner service, noting it could be slow at times, with long waits for meals or issues with food temperature and preparation. The lunch menu was occasionally perceived as having limited options. Despite these isolated concerns, the overall consensus points to a high standard of food quality and variety, especially for breakfast and the carvery.

Location & Accessibility
The hotel boasts a great location, situated directly across the road from Stormont Estate and the Parliament building, offering beautiful views and opportunities for walks or even participating in a park run. While it is considered "out of town" for some, its proximity to Belfast City Airport makes it convenient for travelers. The city centre is easily accessible, approximately 15-20 minutes away by taxi, and crucially, a Glider stop (bus) is conveniently located right outside the hotel entrance, providing a straightforward and efficient route into the city. This makes exploring attractions and accessing other areas very easy. The hotel also offers a good sized car park with ample spaces, which is a significant advantage for guests traveling by car. While the main disabled parking area is on a slope, there is a larger, flatter section further from the main door to accommodate various needs. Overall, the location is praised for its peaceful surroundings and excellent connectivity.

Staff & Service
The hotel's staff consistently receive overwhelming praise for their exceptional quality, friendliness, and professionalism. Guests frequently highlight their helpfulness, attentiveness, and willingness to go above and beyond to ensure a pleasant stay. The check-in process is often described as quick and efficient, with staff being very accommodating, even facilitating early check-in when possible. Many reviews commend specific individuals for their outstanding customer service, making guests feel welcomed and valued. The attentive service extends to all areas, including the restaurant and housekeeping. However, while the majority of feedback is positive, some guests reported instances of slow service in dining areas, particularly during busy periods, and a few noted that some reception staff could appear less welcoming or attentive upon departure. Despite these isolated experiences, the dedication of the team to providing excellent customer service is a recurring theme.

Additional Information
The hotel is a popular choice for various events, including weddings, conferences, and tribute nights, often transforming its function rooms and banquet hall for these occasions. It is also noted as a frequent destination for coach tour groups, which can sometimes lead to busier periods, particularly during breakfast. Guests appreciate the convenience of being able to book early check-in, which is a helpful policy for those arriving ahead of schedule. A unique and charming touch that guests often mention is the provision of rubber ducks in the bathrooms, which can be taken home as a souvenir. While the hotel generally offers a comfortable experience, some guests have noted that the air conditioning may not be available in all rooms, leading to warmer conditions, though a fan is usually provided.