S Hotel Boutique Thessaloniki

This hotel offers a memorable stay, distinguished by its unique glass floor in the lobby and restaurant areas, providing a fascinating glimpse into ancient archaeological ruins beneath. It is highly regarded for its exceptional staff, who consistently go above and beyond to ensure guest satisfaction, and its prime central location, placing guests within easy walking distance of Thessaloniki's main attractions. The hotel's spacious and comfortable rooms and excellent breakfast further enhance the experience. It is an ideal choice for sightseers and couples seeking a luxurious and convenient base, as well as families who appreciate the accommodating service and room sizes. Business travelers will also find the central location and efficient service highly beneficial. To maximize your comfort, consider requesting a room on a higher floor to minimize potential street noise, and be sure to consult the knowledgeable staff for local dining recommendations. Additionally, guests sensitive to strong scents might note a distinct aroma in some areas.

Facilities & Amenities
The hotel's modern design is complemented by several key facilities. The glass floor in the lobby and breakfast area offers a unique visual experience, showcasing ancient ruins beneath. While a bar is available and well-regarded for its service and cocktails, some guests noted a general lack of extensive public spaces beyond the main areas. Many rooms feature balconies, varying in size, which are appreciated for enjoying the city's atmosphere, though some guests suggested better partitioning for enhanced privacy. The elevator is functional but occasionally described as small, especially when accommodating multiple guests or luggage. A fitness center is present, though some feedback indicates it could benefit from expansion and better equipment to meet the expectations of a luxury establishment. The hotel also provides thoughtful pet-friendly amenities for guests traveling with animals.

Cleanliness & Room Comfort
Guests consistently praise the spotless cleanliness maintained throughout the hotel, with many highlighting the twice-daily room cleaning service. The spacious rooms are a recurring positive, often described as large, well-fitted, and comfortable, with some king rooms being particularly suitable for families. The comfortable beds and high-quality linens contribute to a restful night's sleep. Feedback on noise levels is mixed; most guests found rooms relatively quiet due to good soundproofing and thick balcony doors, even on a lively pedestrian street. However, some experienced noise from nearby restaurants, other guests, or internal building drainage. In-room amenities include balconies for enjoying the outdoors and smart TVs with screencasting, though some reported issues with image quality or app functionality. Bathrooms are generally spacious with good showers, but some noted design quirks like a lack of a sink plug, slippery marble floors, or an automatic toilet light that turns off too quickly. The lighting controls are modern but some found the blue indicator lights too bright at night.

Dining & Food Quality
The hotel's breakfast consistently receives high praise for its exceptional quality and variety. Guests describe it as delicious, plentiful, and outstanding, offering a comprehensive start to the day. The spread includes a generous buffet with cold meats, cheeses, various breads, pastries, fruits, and yogurt. In addition to the buffet, guests can order freshly prepared eggs in various styles, pancakes, and crepes from an à la carte menu, all made to order. The coffee options are generally good, though some guests desired more specialty choices beyond filter coffee and basic cappuccinos. The restaurant and bar areas are also noted for their quality food, delicious cocktails, and attentive service, contributing positively to the overall dining experience.

Location & Accessibility
The hotel boasts a truly central location, widely regarded as perfect and one of its strongest assets. Situated on a lively pedestrian street lined with restaurants, it offers immediate access to the city's vibrant atmosphere. Guests appreciate being within easy walking distance of major attractions such as Ladadika, Aristoteles Square, the waterfront, and key shopping and dining areas. While the location is bustling, many guests found their rooms surprisingly quiet, thanks to effective soundproofing. Parking is a significant consideration, as the hotel does not have its own on-site facility. Guests noted that reaching the hotel by car can be challenging due to one-way systems, and nearby parking garages are expensive. However, the staff provides excellent parking assistance, guiding guests to partner garages and even retrieving vehicles, making the process much smoother.

Staff & Service
The hotel's exceptional staff is a standout feature, consistently receiving glowing reviews for their friendly service, professionalism, and willingness to go above and beyond. Guests frequently highlight their helpful assistance with various requests, from arranging early check-ins to providing local recommendations and even packing breakfast for early departures. The quick check-in process and seamless service contribute to a positive first impression. Staff members, including those at reception, in the restaurant, and housekeeping, are described as attentive, kind, and always ready with a smile. Their dedication extends to practical support, such as comprehensive parking assistance, where they guide guests to off-site garages and manage vehicle retrieval. This personalized service creates a welcoming and comfortable environment, making guests feel valued throughout their stay.

Additional Information
The hotel maintains a highly pet-friendly policy, going above and beyond by providing amenities like food and water bowls, along with treats, for furry companions. Its modern design and elegant decor contribute to a luxurious ambiance, with the glass floor in common areas offering a unique view of ancient ruins. While generally perceived as a luxury hotel, some guests felt certain aspects, such as the Nespresso capsule charge in rooms or the elevator size, did not fully align with typical five-star expectations. Minor inconveniences noted include a strong room scent that some found overpowering, and issues with curtain gaps allowing light into rooms. Some guests also experienced drainage noise in specific rooms or found the TV quality and functionality to be limited.