Penventon Park Hotel

The hotel offers a distinctive blend of old-world charm and modern comfort, making it a memorable destination. Its signature feature is its unique, stately home ambiance, complete with grand decor and Venetian glass chandeliers, creating an opulent yet welcoming atmosphere that many find reminiscent of a classic novel setting. This setting, combined with its exceptionally dog-friendly policy, makes it ideal for couples seeking a romantic getaway, families looking for a comfortable base with amenities like a pool, and especially dog owners who appreciate dedicated services for their pets. Guests consistently praise the hotel's attentive staff and the high quality of its dining, particularly the breakfast. To enhance your stay, consider inquiring about any scheduled events if you prefer a quieter experience, and be sure to explore the hotel's extensive dog-friendly provisions, including special menus and welcome hampers, if traveling with a pet. The hotel's commitment to service and its unique character are frequently highlighted as reasons for repeat visits.

Facilities & Amenities
The hotel provides a range of facilities for guest enjoyment, though some areas show signs of age. The swimming pool is a popular feature, often described as warm and suitable for swimming lengths, and is complemented by a jacuzzi and sauna, which are generally appreciated. However, many guests note that the pool and spa area are "tired" or "dated" and could benefit from a refurbishment, with some mentioning murky water or issues with the jacuzzi not working. A small gym is available, offering enough equipment for a productive workout. The hotel also boasts a large car park with EV chargers, providing convenient and free parking. Public areas like the lounge and bar are frequently praised for their beautiful decoration, comfortable seating, and inviting atmosphere, often featuring board games for relaxation. Free Wi-Fi is available and generally found to be reliable.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and comfortable, contributing to a restful stay. Many reviews highlight the spacious nature of the rooms and the comfortable beds with high-quality linens, ensuring a good night's sleep. The bathrooms are often described as well-maintained and spotless, with some featuring large showers or separate baths. In-room amenities like coffee and tea facilities with a good selection, and bottled water, are appreciated. However, some guests have noted that certain rooms, particularly single accommodations, can be small. While overall cleanliness is high, a few reviews mention minor issues such as animal hair in dog-friendly rooms or dated decor in some bathrooms. Noise levels can occasionally be an issue, with some guests reporting sounds from kitchen ventilation or functions, though this is not a universal experience. Fans are provided in rooms, which is helpful as some guests found their rooms to be warm.

Dining & Food Quality
The hotel's dining experience consistently receives high praise, with guests frequently commending the food quality and presentation. The breakfast is particularly highlighted as excellent, offering a great variety of options, including a full cooked breakfast and homemade jams, with many noting the efficiency of the hot food service. Dinner menus are described as having a good selection of tasty food, often exceeding expectations with dishes that are well presented and of high quality. Specific mentions include delicious afternoon tea (both traditional and savoury options) and a commendable Sunday lunch. The bar area is also popular, known for its warm atmosphere and great cocktail list, alongside a well-stocked selection of spirits. While most feedback is overwhelmingly positive, a few guests experienced slow service during busy periods, particularly for dinner, or found some specific dishes to be inconsistent in quality.

Location & Accessibility
The hotel boasts a convenient location, making it an excellent base for exploring the surrounding region. Situated just off the A30, it offers easy access to various attractions across Cornwall, including popular destinations like St Ives and St Michael's Mount, which are a short drive away. Guests appreciate the hotel's setting, which feels secluded and is surrounded by mature trees, providing a peaceful retreat. While the immediate town of Redruth is sometimes described as quiet, the hotel's position ensures good connectivity for those traveling by car. Ample free parking is available on-site, including electric vehicle chargers, adding to the convenience for guests. Some reviews note that the hotel backs onto a housing estate, which can occasionally lead to local noise, but this does not significantly detract from the overall positive feedback on its accessibility and peaceful environment.

Staff & Service
The hotel staff consistently receive outstanding praise, with guests frequently describing them as friendly, helpful, attentive, and professional. Many reviews highlight the staff's willingness to go above and beyond to ensure a pleasant stay, often making guests feel like "family." The check-in process is generally reported as smooth and efficient, with some guests appreciating the added touch of a porter assisting with luggage. Specific mentions of excellent spa treatments and the helpfulness of the spa team are common. Staff across all departments, from reception to the restaurant and bar, are commended for their welcoming demeanor and proactive approach to guest needs. While isolated instances of slow service in dining or minor communication issues at reception were mentioned, the overwhelming sentiment is that the staff's dedication to providing excellent service is a major highlight of the hotel experience.

Additional Information
A standout feature of the hotel is its genuinely dog-friendly policy, which extends beyond mere tolerance. Guests traveling with pets are delighted by the provision of dog beds, blankets, treats, and even a dedicated dog menu, with specific dog-friendly eating areas available. The hotel's unique decor and ambiance, often described as having an old-world charm or stately home feel, are frequently mentioned as contributing to a special atmosphere. Guests should be aware that the hotel often hosts functions and events, such as weddings, which can lead to busier public areas or occasional noise, and some advise inquiring about these beforehand. While the hotel maintains its character, some communal areas and the spa are noted as being due for a refurbishment. The presence of a hotel cat is also a charming, if minor, detail noted by some visitors.