Panmanee Hotel

This hotel stands out as a recently renovated and modern establishment, offering a comfortable and clean stay in a highly central location on the island. Its signature feature is its ability to provide a quiet and peaceful retreat despite being nestled in the heart of the bustling town, making it an ideal choice for sightseers and explorers who wish to be close to all amenities without the noise. The hotel is particularly well-suited for couples and short-stay travelers seeking convenience and comfort, as well as budget-conscious travelers looking for excellent value. Guests consistently praise the hotel's pristine condition and the attentive service from its staff. To ensure a more restful experience, it is advisable to request a room away from the mosque speaker, as some guests in specific rooms have noted early morning prayer calls.

Facilities & Amenities
Guests appreciate the practical facilities available, including a convenient air-conditioned waiting room which is particularly useful for those arriving early or departing late. While the hotel does not feature a swimming pool or a gym, guests find ample options for recreation and dining just outside its doors. Rooms are well-equipped with modern conveniences such as a smart TV (often with Netflix access), a refrigerator, and a kettle for tea and coffee. Complimentary bottled water is provided daily, and beach towels are also available for guest use. Most guests found the Wi-Fi connection to be reliable, especially in common areas, though some experienced slower speeds in their rooms. The hotel operates with a 24/7 reception, ensuring assistance is always at hand. It is important to note that there is no elevator, but staff are generally helpful with luggage.

Cleanliness & Room Comfort
The hotel receives widespread commendation for its exceptional cleanliness and the modern design of its rooms, which are described as spacious and well-appointed. Guests consistently highlight the comfortable beds and high-quality linens, ensuring a restful night's sleep. The bathrooms are generally praised for being spotless, featuring excellent showers with good water pressure and consistent hot water. Despite its central location, many guests found their rooms to be remarkably quiet at night, allowing for peaceful rest away from the island's lively areas. However, a recurring concern for some guests is a noticeable bathroom odor, often described as a sewage or humidity smell, which appears intermittently. Additionally, rooms located near a mosque speaker, particularly room 112, experience loud calls to prayer as early as 5 AM, which can disrupt sleep. Some minor issues like occasional insect presence or air conditioning leaks were also noted.

Dining & Food Quality
The hotel does not offer an in-house breakfast service or a dedicated restaurant, which some guests noted as a factor contributing to its lower star rating. However, this is widely considered a non-issue by most visitors due to the hotel's prime location. It is situated directly adjacent to a vibrant food market and surrounded by numerous local restaurants and food stalls. This provides guests with an extensive array of affordable and delicious dining options right at their doorstep, making the absence of on-site dining a convenient opportunity to explore the local culinary scene rather than a drawback.

Location & Accessibility
The hotel's central location is consistently highlighted as one of its strongest assets, placing guests within easy walking distance of virtually everything on the island. It is exceptionally convenient, being just a few minutes' walk from Ton Sai Pier, making arrivals and departures hassle-free. Guests appreciate its proximity to the bustling food market, various shops, and a wide selection of restaurants and bars. Despite being in the heart of the action, the hotel is often described as being on a quiet side street, providing a peaceful retreat. While generally easy to find, some guests initially found the hotel a bit hidden. It is also conveniently located near Loh Dalum Beach, offering easy access to the island's coastal attractions.

Staff & Service
The hotel's staff consistently receives high praise for their friendliness, helpfulness, and attentive service. Many guests commend the quick check-in process and the staff's willingness to accommodate requests such as early check-in and late check-out, as well as providing secure luggage storage after check-out. The team is often highlighted for their tour booking assistance, helping guests arrange boat trips and other excursions, often at competitive prices. Some guests specifically mentioned staff going above and beyond, such as assisting with luggage to the pier or helping with minor room issues. While the majority of feedback is overwhelmingly positive, a few guests reported less personal or less engaged interactions with some staff members, noting that service could occasionally be perceived as indifferent.

Additional Information
The hotel is noted for its perception of being a higher quality establishment than its official two-star rating suggests, primarily due to its modern renovation and high standards of cleanliness. Guests should be aware that while the hotel is centrally located, some rooms may offer no view, looking instead onto adjacent properties or market areas. There is also no balcony available in the rooms, which some guests found to be a minor inconvenience for drying clothes. The hotel's entrance is described as unsecured, allowing direct access to the lobby and ground floor rooms, though CCTV is present in corridors for security. Guests have also noted that the island's general sewerage system can contribute to the occasional unpleasant odors experienced in bathrooms, which is often considered an island-wide issue rather than a hotel-specific fault.