Nobis Hotel Palma

This hotel, a beautifully restored historic palace, offers a unique blend of ancient architecture and modern design, making it a memorable destination. Its signature feature is its stunning transformation from an old building into a luxurious retreat, captivating guests with its elegant ambiance. The hotel is particularly well-suited for couples seeking a romantic getaway, luxury travelers appreciating sophisticated design, and sightseers keen to explore the historic heart of the city. Guests consistently praise the exceptional staff, the hotel's prime location, and the high-quality dining experiences. To enhance your stay, consider requesting a room on a higher floor for better light and views, as some lower-level rooms can be dark. Also, be aware that the hotel's location in the old town means narrow streets, which can make car access challenging.

Facilities & Amenities
The hotel boasts a range of facilities designed for relaxation and enjoyment. The bar is a highlight, described as beautiful and vibrant, offering excellent cocktails and a sophisticated atmosphere. Guests can unwind at the intimate spa, which includes an infrared sauna and is perfect for a quiet escape, though it is quite small. A fitness center is also available for guests. The rooftop terrace provides a nice, quiet space with views of the cathedral, ideal for sunbathing. However, the courtyard pool is noted by many as being very small and oddly located within the restaurant area, leading to it being rarely used by guests. Free Wi-Fi is available throughout the property.

Cleanliness & Room Comfort
Guest feedback on room comfort is mixed, with many noting that the rooms are generally small or cramped, even for higher categories, though some guests received welcome upgrades to more spacious suites. The bathrooms are a frequent point of concern, often described as tiny or poorly designed, with issues like see-through mirrors, doors that don't close properly, and showers that cause water to leak onto the floor. Some rooms, particularly on lower floors, were found to be dark and had issues with lighting or power outlets. Noise can also be an issue, with reports of thin walls allowing sound from neighboring rooms or street noise to be heard, and some guests experienced water leakage from the ceiling. Despite these issues, the beds are generally found to be comfortable.

Dining & Food Quality
The hotel's dining experiences receive high praise from guests. The breakfast is consistently described as exceptional, magical, and high-quality, offering a wide variety of fresh options and catering to dietary requirements such as gluten and dairy-free needs. The main restaurant is lauded for its superb dinner offerings and attentive service. The hotel's bar is a popular spot, known for its beautiful setting, excellent cocktails, and knowledgeable bartenders, making it a great place for pre or post-dinner drinks. Guests also appreciate the availability of room service, which maintains the high standard of food quality found throughout the hotel.

Location & Accessibility
The hotel's central location in the heart of Palma's Old Town is a significant advantage, placing guests within easy walking distance of major attractions like the cathedral, as well as numerous shopping areas and restaurants. This makes it an ideal base for exploring the city on foot. However, the hotel's position within the historic, narrow streets of the old town can make car access challenging, with some guests finding it difficult to reach the hotel directly by taxi or private vehicle. While the hotel does not have on-site parking, an underground car park is conveniently located just a few minutes' walk away, though guests are advised that hotel transfers can be expensive, and local taxis often offer a more economical option.

Staff & Service
The staff at this hotel consistently receive glowing reviews for their exceptional service. Guests frequently highlight the friendly staff who are described as warm, professional, attentive, and genuinely happy to assist. The check-in process is noted as smooth and welcoming, often including a complimentary beverage upon arrival and a personal tour of the hotel. Staff members are praised for going above and beyond to accommodate requests and ensure a comfortable stay, from providing helpful recommendations to assisting with various needs. The overall impression is one of dedicated and proactive service, contributing significantly to a positive guest experience.

Additional Information
Guests should be aware that the hotel has a pet-friendly policy, accommodating travelers with their furry companions. A unique aspect of the property is its courtyard, which is recognized as UNESCO protected, adding to the hotel's historical charm and ambiance. Some guests have reported issues with billing errors and overcharges, which required follow-up to resolve, indicating a need for guests to carefully review their final statements. Additionally, the bar has a specific policy regarding bill splitting, allowing only one or two payments per table, which some guests found inconvenient. The hotel also offers rewards program benefits for loyal guests, including potential room upgrades.