The Tilman

This hotel is highly regarded for its modern, stylish rooms and its central location in town, complemented by the convenience of free, secure parking. Guests consistently highlight the exceptional cleanliness throughout the property, the comfortable accommodations, and the truly excellent breakfast offerings. The attentive and friendly staff also contribute significantly to a memorable stay. This establishment is particularly well-suited for couples seeking a relaxing and stylish getaway, sightseers and holidaymakers who appreciate being within walking distance of attractions, and even cyclists benefiting from secure storage. To enhance your experience, be mindful that upper floors lack lift access, and some rear-facing rooms may experience noise or smells from neighboring establishments.

Facilities & Amenities
Guests frequently praise the hotel's vibrant bar area, which is described as lively, well-decorated, and offering a great selection of drinks and cocktails, alongside well-kept ales. The convenience of free Wi-Fi is consistently appreciated, ensuring guests can stay connected. Thoughtful touches include fridges on the landings stocked with complimentary chilled water and fresh milk, adding to guest comfort. While there isn't a traditional swimming pool, the overall ambiance of the bar and the availability of these amenities contribute positively to the guest experience. Some rooms also feature air conditioning, a welcome addition, particularly during warmer periods.

Cleanliness & Room Comfort
The hotel rooms are consistently described as spotlessly clean, modern, and stylish, often featuring lovely decor and crisp white bedding. Guests frequently commend the comfortable beds and the spacious, well-equipped bathrooms, which often include amazing walk-in showers with powerful, double-headed options, and in some cases, separate baths. Many rooms offer delightful sea views, enhancing the overall ambiance. Despite being located above a popular bar, the rooms are generally reported to be surprisingly quiet, thanks to good insulation. In-room amenities such as tea and coffee facilities, biscuits, and high-quality toiletries (including shampoo, body wash, hand wash, and bath salts) are also highly appreciated. However, some guests in rear-facing rooms have noted occasional noise and cooking smells from a neighboring restaurant's extractor fan.

Dining & Food Quality
The breakfast at the hotel receives overwhelming praise, consistently described as superb, delicious, and among the best many guests have experienced. It offers a varied choice, including cooked-to-order options like a full English breakfast, vegetarian full English, ricotta scrambled eggs, pancakes, salmon and cream cheese bagels, and kippers. A buffet selection of cereals, fruit, pastries, and juices is also available, complemented by good quality coffee. While a few guests found the breakfast flavors average or service slow, the vast majority highlight its exceptional quality and variety. The hotel's bar also serves fantastic burgers, often described as full of flavour, along with great chips, chicken wings, and loaded fries, with vegan options also available.

Location & Accessibility
The hotel boasts an excellent central location on the Main Street, placing guests within easy walking distance of numerous restaurants, the beach, the bridge, shops, and arcades. It is also conveniently close to the train station and bus terminus, making it highly accessible for various modes of transport. A significant advantage highlighted by many guests is the availability of free, secure private parking just around the corner, which is a considerable bonus in the town center. However, it is important to note that the hotel does not have a lift, meaning guests will need to use stairs to access rooms on the upper floors, which some elderly guests or those with mobility issues found challenging.

Staff & Service
The hotel's staff consistently receive high praise for their friendliness, helpfulness, and attentiveness. Guests frequently comment on the warm welcome received upon arrival and the staff's willingness to go the extra mile to ensure a pleasant stay. The check-in process is described as quick and efficient, and staff are often noted for their knowledge of the local area, providing useful recommendations. Specific examples of excellent service include assistance with luggage, accommodating early breakfast requests, and even posting forgotten items. The overall impression is one of genuine care and a commitment to providing an exceptional guest experience, making visitors feel truly at home.

Additional Information
The hotel offers several unique features and policies that enhance the guest experience. It maintains a dog-friendly policy within its bar area, welcoming guests with their furry companions. For cyclists, secure bicycle storage is available in the cellar, providing peace of mind. While the hotel does not offer a full evening meal service beyond its popular bar food, there are numerous dining options within easy walking distance. Although there is no specific kids' menu, the staff are generally accommodating to families with children. Thoughtful complimentary items such as high-quality toiletries and readily available chilled water and fresh milk from fridges on each landing are also frequently appreciated by guests.