Hotel Parasol By Dorobe

This hotel offers a memorable stay primarily due to its excellent location with direct access to the beach, making it a prime choice for beach-goers and sightseers looking to explore the coastal area. Guests frequently highlight the friendly and hardworking staff as a significant positive, contributing greatly to the overall experience. While the hotel has undergone some renovations, particularly in the rooms, guests should manage expectations regarding its overall four-star rating, as some areas and services receive mixed feedback. The hotel is well-suited for families due to its entertainment offerings, though some aspects of the dining experience may require planning. To make the most of your visit, consider exploring local dining options and be prepared for potential noise from entertainment or other guests.

Facilities & Amenities
The hotel features a swimming pool that many guests describe as small and often cold, particularly outside of peak summer months. A recurring issue is the insufficient number of sunbeds, leading to guests needing to secure them early in the morning, which can create competition. The lifts are frequently mentioned as being old, slow, or limited in number, causing wait times, especially during busy periods. While some guests found the Wi-Fi adequate, others reported connectivity issues. The hotel also includes a small gym, though details on its equipment are sparse. Some general facilities are noted as basic or in need of updating, with ongoing renovations affecting certain areas.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is varied. Many appreciate the renovated rooms, noting their modern appearance and generally good cleanliness. The showers are often praised for being powerful and spacious. However, a significant number of guests report uncomfortable beds with hard mattresses and thin pillows, impacting sleep quality. Some rooms are described as basic or showing signs of wear, with occasional issues like leaks or minor maintenance needs. Poor soundproofing is a common complaint, leading to considerable noise levels from corridors, adjacent rooms, and evening entertainment, making it difficult to rest, especially at night.

Dining & Food Quality
The food quality at the hotel receives predominantly negative feedback from guests. The buffet is frequently described as basic, bland, and highly repetitive, with many guests opting to eat out for most meals. A common complaint is that the food is often cold or lukewarm, regardless of the mealtime. Lack of variety is a consistent theme, with limited options, especially for vegetarian guests, who found choices minimal and unappetizing. Furthermore, some guests reported issues with the cleanliness of plates and other utensils in the dining area, and some experienced food-related illness.

Location & Accessibility
The hotel's location is consistently highlighted as one of its strongest assets. It is situated just a few minutes' walk from the beach, offering easy access to the seafront promenade. Guests appreciate its proximity to various shops, bars, and restaurants, making it convenient for exploring the local area on foot. The town center is also within a reasonable walking distance. For those arriving by air, the hotel is easily accessible, with a short ride from Malaga airport. Parking options are available nearby, including street parking. However, some guests noted challenges with accessibility for individuals with reduced mobility due to certain hotel layouts or lift limitations.

Staff & Service
The hotel staff consistently receives high praise for their friendly and helpful service. Guests frequently commend the attentive staff across all departments, including reception, bar staff, and restaurant staff, for their hard work and positive attitudes. The housekeeping team is generally noted for maintaining clean rooms with daily service, though some minor issues with towel replacement or unexpected room entry were reported. The animation team is often highlighted for their energy and efforts to engage guests with various activities, contributing to a lively atmosphere, particularly for families. While some guests found the entertainment repetitive, the staff's dedication to guest satisfaction is a recurring positive theme.

Additional Information
Guests should be aware that the hotel is undergoing ongoing renovations in certain areas, which may occasionally lead to some noise or disruption. The all-inclusive package receives mixed reviews; while some appreciate the drink selection, others found machine-made cocktails subpar or noted that bottled water was not included, requiring separate purchase. The hotel uses a system of reusable cups for drinks, often requiring a small deposit. Some guests observed that the hotel primarily caters to foreign tourists, which can influence the entertainment schedule and food offerings. There were isolated reports of safety concerns related to guest behavior around the pool and instances of food-related illness. It is also noted that there is no lifeguard on duty at the pool.