Olympus

The hotel is widely praised for its exceptional staff and welcoming atmosphere, which consistently enhance the guest experience. Guests frequently highlight the spacious rooms, overall cleanliness, and the varied food buffet as key strengths. The hotel is particularly well-suited for couples, solo travelers, and older guests seeking a relaxed and comfortable stay away from the more boisterous areas. It also serves as an excellent base for friends exploring the city. To ensure a pleasant visit, guests might consider requesting a room away from potential noise sources and be aware of the rooftop pool's access, which involves metal steps. The hotel’s commitment to guest satisfaction is a recurring theme, making it a memorable choice for many.

Facilities & Amenities
The hotel offers a range of facilities, though some aspects receive mixed feedback. The rooftop pool is a notable feature, providing a pleasant area for sunbathing with good views, though some guests find it small and the water can be cold. Access to the pool is via metal steps, which may pose a challenge for guests with mobility issues. Sunbeds are available, but some are reported to be broken or limited in number. While a pool bar is present, it is not always open or fully serviced, with some guests noting a lack of music or atmosphere. The fitness center is available but described as small and equipped with dated machines. Free Wi-Fi is generally reliable throughout the hotel, and while elevators are present, they can be slow and busy, especially during peak meal times.

Cleanliness & Room Comfort
Guests consistently commend the hotel's high standards of cleanliness, with rooms and common areas described as spotless and well-maintained through daily maid service. The rooms are generally found to be spacious, offering ample living space. Many guests appreciate the comfortable beds, with some rooms featuring extra-large options, contributing to a restful sleep. Showers are typically good, providing plenty of hot water. While most rooms include a balcony, some interior rooms lack a view. Some guests have reported issues with noise from adjacent rooms or entertainment, and a few mention air conditioning units that are either ineffective or noisy. Minor concerns include bathroom doors that may stick or lack full privacy, and the absence of complimentary tea or coffee supplies with the in-room kettle.

Dining & Food Quality
The hotel's dining experience is a significant highlight for many guests, particularly the buffet offerings. The food quality is generally praised for being good, fresh, and plentiful, with a varied selection available for both breakfast and dinner. Breakfast often receives high marks for its extensive choices. While most guests enjoy the meals, some note that hot food can occasionally be served lukewarm or cold, though a microwave is available for guest use. A major advantage highlighted by numerous reviews is the inclusion of drinks such as wine, beer, and soft drinks with meals, adding considerable value to the stay. Despite some minor criticisms regarding repetition in dinner options, the overall consensus points to a satisfying and diverse culinary experience.

Location & Accessibility
The hotel's location is considered advantageous by many, offering a quieter setting away from the main tourist hustle while remaining conveniently accessible. It is typically a 10 to 20-minute walk to the old town and the beach, with various shops and restaurants nearby. Some guests note that the walk back to the hotel can be uphill. For those preferring not to walk, public transport options, including a bus service and a nearby tram station, provide easy access to other parts of the city. Parking is available, though it is often a paid service and spaces can be tight, with some guests mentioning a challenging uphill approach for transfers.

Staff & Service
The hotel staff consistently receives overwhelmingly positive feedback, being described as exceptionally friendly, helpful, and attentive. Guests frequently highlight the quick check-in process and the staff's willingness to go above and beyond to accommodate requests. The maid service is commended for its efficiency and thoroughness, ensuring rooms are kept clean daily. Both reception staff and those in the restaurant and bar areas are noted for their professionalism and warm demeanor. Many reviews share instances of staff providing thoughtful gestures, such as keeping the bar open late for arrivals or saving food, which significantly enhances the guest experience and contributes to a welcoming atmosphere.

Additional Information
The hotel caters predominantly to Spanish clientele, particularly older guests, which influences the entertainment program. Evening shows are largely Spanish-focused, featuring lively music and dancing, often led by an engaging animation lady. While this provides an authentic cultural experience, some international guests find the entertainment less appealing or not tailored to their preferences. This demographic also impacts dining dynamics, with some guests observing that queues for the buffet can be less orderly. Despite the hotel being rated as four-star, a few guests feel that certain aspects, such as the pool area or some room amenities, align more closely with a three-star standard.