Malmaison Brighton

This hotel is a popular choice for its prime location directly on the marina, offering picturesque views and the significant advantage of free parking. Guests frequently highlight the friendly and attentive staff as a standout feature, contributing greatly to a positive stay. The hotel's comfortable and clean rooms are also consistently praised, ensuring a restful experience. It is particularly well-suited for couples seeking a romantic getaway with scenic backdrops, families looking for convenient dining and spacious accommodations, and business travelers who appreciate efficiency and good amenities. To make the most of your visit, consider booking a room with a marina view and be sure to explore the diverse dining options available right on the boardwalk.

Facilities & Amenities
The hotel offers a range of facilities that enhance the guest experience. A notable feature is the rooftop bar and terrace, providing stunning views over the marina, perfect for enjoying drinks. Guests appreciate the quality of in-room amenities, including fresh coffee bags, herbal teas, and Nespresso machines, elevating the standard beverage offerings. Many rooms feature balconies or terraces, allowing guests to soak in the marina atmosphere, though some are shared rather than private. The hotel also provides free Wi-Fi throughout, ensuring connectivity. For events, a private dining room is available, and some rooms boast modern touches like projectors and mood lighting, adding to the contemporary feel.

Cleanliness & Room Comfort
Guest feedback on room comfort is largely positive, with many praising the very comfortable beds, super soft pillows, and high-quality duvets that ensure a good night's sleep. The bathrooms are generally described as modern and spacious, often featuring wet room showers and soft, luxurious towels. While most guests find the rooms clean, some have noted occasional issues such as dust, minor stains on throws or carpets, or specific areas needing more attention like black mould around windows or shower drains. Room sizes vary, with some guests finding their accommodations spacious, while others describe them as small or cramped. Noise levels receive mixed reviews; some rooms are quiet, but others experience disturbances from adjacent rooms or seagulls.

Dining & Food Quality
The hotel's dining options receive varied but generally positive feedback. The breakfast is often highlighted for its quality, with guests enjoying a good selection of fresh pastries and a satisfying full English breakfast. However, some guests have found breakfast to be expensive, with occasional issues like cold food or slow service. The restaurant is popular for dinner, particularly its steak night, which is frequently praised for delicious, well-cooked food. The bar is a favorite, known for its excellent cocktails, including popular Espresso and Pornstar Martinis, prepared by knowledgeable staff. While the food quality is generally high, some guests have noted limited options for specific dietary needs and occasional service delays, especially during busy periods.

Location & Accessibility
The hotel's marina location is a significant draw, offering a vibrant atmosphere with numerous restaurants and a large supermarket within easy walking distance. Guests appreciate being slightly removed from the central hustle of Brighton, yet still having convenient access to the city via regular bus services or a pleasant 30-40 minute walk along the seafront. A major advantage is the free multi-storey car park at the marina, which, despite some confusing signage, is confirmed as complimentary for hotel guests, with a convenient walkway from level 6 directly to the hotel. While the marina complex is generally well-regarded, some guests find the walk to central Brighton at night to be poorly lit.

Staff & Service
The staff consistently receive high praise for their friendliness, helpfulness, and attentiveness, creating a welcoming atmosphere for guests. Many reviews highlight specific team members at reception and in the bar and restaurant for going above and beyond, whether it's assisting with parking, accommodating special requests like birthday decorations, or providing excellent cocktail recommendations. The check-in process is generally described as quick and efficient, though a few guests have experienced delays during peak times. Staff are commended for their professionalism and problem-solving skills, promptly addressing any issues that arise, from room maintenance to dining concerns, ensuring a comfortable and enjoyable stay for most visitors.

Additional Information
The hotel offers a thoughtful pet-friendly policy, allowing guests to bring their furry companions, though some mention associated charges. A unique initiative is the "green scheme," where guests can opt out of daily room cleaning in exchange for drink vouchers for the bar or a donation to charity, promoting sustainability. For special occasions, the hotel often provides birthday acknowledgements with decorations and complimentary drinks, adding a personal touch to celebrations. Some guests have noted that while rooms are generally well-appointed, certain design choices, such as the lack of heated towel rails or the placement of TVs, can impact convenience. Additionally, some rooms have connecting doors, which can occasionally lead to noise transfer from adjacent guests.