Los Olivos Beach Resort

The hotel's prime location just a minute's walk from the beach and promenade is a consistent highlight, offering guests direct access to the sea. This makes it an ideal choice for beach lovers and sightseers eager to explore the coastal area. Guests frequently commend the hotel's overall cleanliness, the spacious apartments, and the excellent breakfast offerings. The property is well-suited for families due to its multiple pools and apartment layouts, and for couples seeking a convenient base with good dining options nearby. Many guests are repeat visitors, indicating a high level of satisfaction. For a more comfortable stay, consider requesting a room on a higher floor to potentially mitigate noise from ground-level activities, and be prepared for some hilly terrain within the complex.

Facilities & Amenities
The hotel offers a variety of pool areas, including a dedicated kids' pool and an infinity pool, with many guests appreciating the availability of sunbeds and the fact that some pools are heated. A popular feature is the rooftop bar which provides pleasant views and a relaxing atmosphere. While a gym with basic equipment is available, some guests noted issues with the Wi-Fi connectivity, requiring staff assistance multiple times. Apartments are generally well-equipped with kitchenettes, though some guests found them lacking in basic cleaning supplies like dish soap or cloths, and some reported missing items like toasters or sufficient utensils. Parking is available for a daily fee, but guests experienced issues with the garage gate and its operating hours. Additionally, the in-room safe incurs an extra charge.

Cleanliness & Room Comfort
Guests generally find the rooms to be very clean and spacious, often describing them as modern and bright. The beds are frequently praised for being comfortable, though some guests found pillows to be hard or uncomfortable. Many apartments feature a private terrace or balcony, with some offering pleasant sea views. However, feedback on room condition is mixed; some found rooms a bit tired or dated, with minor issues like chipped doors or broken furniture. A significant concern for some ground-floor rooms was the presence of insects, particularly cockroaches. While some rooms have air conditioning, many rely on ceiling fans, which may not be sufficient in hotter months. Noise levels can vary, with some guests reporting disturbances from a delivery gate or the rooftop bar, while others found their rooms quiet. Some guests also experienced issues with hot water availability.

Dining & Food Quality
The breakfast consistently receives high praise, described as excellent with a wide variety of choices including fresh fruits, yogurts, cereals, breads, meats, cheeses, and hot options like bacon, sausages, and eggs. Many guests enjoyed freshly cooked omelets and crepes, and the availability of cava was a popular touch. However, some found the breakfast area to be chaotic and crowded, leading to queues, and a few noted limited vegan-friendly options. The dinner menu, particularly for all-inclusive guests, received mixed reviews, with some finding options limited or repetitive, suggesting it might not be worth the cost. The rooftop bar also offers good food, with guests enjoying tasty options like pizza. Overall, the food quality is generally considered good value, especially for breakfast.

Location & Accessibility
The hotel's central location is a major advantage, being just a minute's walk from the beach and promenade, and within easy reach of numerous bars, restaurants, and supermarkets. Guests appreciate the convenience of having everything needed within walking distance. However, the complex is built on hilly terrain with many stairs and inclines, which some guests found challenging, particularly those with mobility issues, while others viewed it as good exercise. Access to the hotel from various points can be confusing initially due to its sprawling layout. Parking is available on-site for a daily fee, but some guests reported issues with the garage gate being manually locked at night, limiting car access.

Staff & Service
Feedback on the staff is somewhat mixed, though many guests describe them as friendly and helpful, particularly those in the restaurant and at the pool bar. The check-in process is generally reported as quick, but some guests encountered rude or unhelpful reception staff upon arrival, leading to initial negative impressions. Housekeeping services received varied comments; while rooms are generally clean, some guests noted that towels were not changed regularly or floors were not thoroughly cleaned, requiring specific requests. When issues arose, such as a non-working kettle or hot water problems, maintenance staff were often quick to respond and resolve them. Overall, the service is seen as professional, with many staff members going out of their way to assist guests.

Additional Information
Guests should be aware that while the hotel advertises an in-room safe, its use incurs an additional charge. Similarly, there is an extra charge for beach towels. Some guests experienced construction work and drilling during their stay, which caused noise and restricted access to certain areas, particularly concerning for those unaware of ongoing refurbishments. The hotel's layout with its hilly terrain and numerous stairs can pose challenges for guests with mobility issues, despite the presence of some access ramps. The value of the all-inclusive package was questioned by some, who felt the food options were limited compared to dining out. Key card failures were also reported, requiring multiple visits to reception for resets.