Hampton Inn Chattanooga East Ridge

This hotel stands out as a modern and very clean property, frequently praised for its excellent location right off the interstate, making it a highly convenient stopover. Its signature feature is its combination of contemporary design with a welcoming atmosphere, consistently highlighted by guests. The hotel is an ideal fit for road trippers seeking a comfortable and accessible break, families who appreciate the amenities and nearby entertainment, and business travelers due to its convenient location near various facilities. To enhance your stay, guests often recommend taking advantage of the numerous dining options within walking distance and noting the hotel's pet-friendly policy if traveling with animals.

Facilities & Amenities
Guests consistently commend the hotel's overall cleanliness and modern feel, describing it as a well-maintained property. The fitness center is noted for being well-equipped and spacious, allowing guests to maintain their routines. An outdoor pool is available, though some guests noted it might be seasonally closed. The hotel offers ample parking, which is appreciated for its convenience and perceived safety. While not always explicitly detailed, the availability of a business computer area is mentioned as helpful. The hotel is pet-friendly, a significant amenity for many travelers, though a non-refundable fee is applied, which some guests found to be on the higher side.

Cleanliness & Room Comfort
The cleanliness of the rooms is a recurring positive theme, with many guests describing them as spotless and well-maintained. The beds are frequently praised for being exceptionally comfortable, ensuring a restful night's sleep. Rooms are generally considered modern and spacious. However, feedback on noise levels is mixed; while many guests found their stays quiet and undisturbed, some reported hearing noise from adjacent rooms, hallways, or outside. Some guests noted minor cosmetic issues such as scuffs on walls, peeling wallpaper, or loose fixtures. A few reviews highlighted significant concerns regarding bathroom cleanliness, including instances of mold, dirty surfaces, or issues with fixtures like clogged sinks or wobbly shower floors.

Dining & Food Quality
The complimentary breakfast receives overwhelmingly positive feedback, frequently described as "excellent," "delicious," and "very good." Guests appreciate the variety of hot and fresh options available, including a popular waffle station, eggs, sausage, and biscuits. The breakfast area is consistently noted for being clean and well-maintained, with attentive staff ensuring items are replenished. The availability of coffee throughout the day in the lobby is also a welcome convenience. Beyond the hotel's offerings, guests frequently highlight the abundance of diverse restaurants located within easy walking distance, providing numerous dining choices.

Location & Accessibility
The hotel's central location is a significant draw, situated conveniently right off I-75, which makes it an ideal stop for travelers on long journeys. Its proximity allows for easy access to the interstate, simplifying travel plans. Guests appreciate being within walking distance of a wide array of restaurants, shopping options, and popular entertainment venues like Top Golf and Bass Pro Shop. The area surrounding the hotel is consistently described as feeling safe and secure, contributing to a comfortable and worry-free stay for guests exploring the vicinity.

Staff & Service
The staff at this hotel consistently receives high praise for their friendliness, attentiveness, and helpfulness. Many guests highlight specific individuals for going above and beyond to ensure a pleasant stay, providing excellent customer service and a welcoming atmosphere. The check-in process is generally described as quick and easy, contributing to a smooth arrival experience. Staff are often commended for their willingness to accommodate requests and their professional demeanor. While the vast majority of feedback is positive, a few isolated instances mentioned less helpful or less available staff, or issues with responsiveness to specific room problems.

Additional Information
The hotel operates a pet-friendly policy, which is highly valued by guests traveling with animals, though it comes with a non-refundable fee that some found to be substantial. Housekeeping services are typically provided on an every-other-day basis, which some guests noted as less frequent than expected. Guests utilizing the Hilton Honors app for digital keys occasionally reported issues with its functionality, requiring traditional key cards. The property is described as a newer hotel, contributing to its modern feel, but some reviews indicated minor signs of wear and tear.