Grand 464 Otel

The hotel offers an exceptional blend of value for money, a central location, and spacious, clean rooms, making it a highly memorable choice for travelers. Guests consistently highlight the hotel's immaculate cleanliness, the generous size of its accommodations, and the consistently friendly and professional demeanor of its staff. Its prime position in the city center, coupled with a reputation for a good breakfast, makes it an ideal fit for various traveler types. Sightseers and tourists will appreciate the easy access to local attractions and shopping, while business travelers can benefit from the convenient location and comfortable, well-equipped rooms. Families find the spacious layouts particularly accommodating, and couples enjoy the overall comfort and excellent service. To ensure a smooth experience, guests should be aware of the urban parking situation, though the hotel staff are noted for assisting with this.

Facilities & Amenities
Guests generally find the hotel's facilities to be well-maintained and convenient, contributing significantly to a comfortable stay. In-room amenities are a thoughtful touch, with many rooms featuring a kettle, complimentary tea and coffee, and bottled water, allowing guests to enjoy hot beverages at their leisure. The hotel provides free Wi-Fi, which is generally reliable, ensuring guests can stay connected throughout their stay for both leisure and work. While the hotel has elevators for easy access to all floors, some guests have noted occasional issues with the air conditioning system in certain rooms, and a few mentioned that heating was not always consistent during colder periods, leading to some discomfort. Despite these minor points, the overall provision of amenities contributes positively to the guest experience, enhancing comfort and convenience.

Cleanliness & Room Comfort
The hotel receives widespread praise for its cleanliness and the overall comfort of its rooms. Guests consistently describe the accommodations as spacious, well-maintained, and equipped with comfortable beds and high-quality linens, ensuring a restful night's sleep. The bathrooms are generally reported as clean and functional. However, a significant recurring concern among some guests is the presence of a strong cigarette smoke smell in rooms, which appears to emanate from other areas via the ventilation system, impacting air quality. Additionally, the shower cabins are often noted as not being fully enclosed, leading to water spilling onto the bathroom floor. Some guests also reported occasional noise transfer between rooms, though many found the rooms to be quiet overall.

Dining & Food Quality
The hotel's breakfast service is a highlight for many guests, consistently described as delicious and offering a good variety. The open buffet typically includes a sufficient selection of both hot and cold items, with many appreciating the freshness and quality of the ingredients. Some guests particularly enjoyed the traditional Turkish breakfast options and the inclusion of baked goods like cookies and cakes. While most guests found the breakfast to be satisfying, some suggested that the variety could be further enhanced, perhaps by adding options like scrambled eggs. A few guests noted that certain items might run out quickly, requiring staff to replenish them, and there were isolated comments about the quality of specific items like cheese or olives not meeting expectations. It is also important to note that coffee at breakfast is sometimes an additional charge.

Location & Accessibility
The hotel boasts an excellent central location, placing guests directly in the heart of the city. This prime position offers convenient walking distance to numerous shops, restaurants, and the old bazaar, making it ideal for exploring the local culture and finding souvenirs. Guests appreciate its proximity to various transportation options, facilitating easy travel around the city. While the central setting is a major advantage, parking can be a significant challenge due to the hotel's urban environment and lack of dedicated on-site spaces. However, the hotel staff are highly commended for their assistance, often arranging for vehicles to be parked in an agreement-based parking area nearby or assisting with street parking. Some guests noted the immediate surroundings include car mechanics, which can lead to early morning noise, and the approach to the hotel can be somewhat hilly.

Staff & Service
The staff at the hotel consistently receive high praise for their exceptional friendliness, professionalism, and helpfulness. Guests frequently highlight their attentive and accommodating nature, with many noting the staff's proficiency in English, which greatly assists international visitors. The check-in and check-out processes are generally described as quick and efficient. Specific services like valet parking and assistance with luggage are frequently mentioned as being handled with great care and efficiency. Staff members are also commended for their problem-solving approach, readily addressing any issues that arise during a stay. While the vast majority of feedback on service is overwhelmingly positive, there was an isolated instance where a guest reported an initial unwelcoming experience during check-in, though this appears to be an exception to the otherwise excellent service.

Additional Information
A notable feature of the hotel is its offering of duplex or apartment-style rooms, providing guests with spacious and often multi-level accommodations that are particularly well-suited for families or groups seeking separate sleeping areas. These configurations allow for enhanced privacy and comfort, making the stay more enjoyable for those traveling together. The hotel itself is frequently described as being newly renovated or in very modern condition, with contemporary furnishings and a fresh ambiance throughout, contributing to a pleasant and updated environment. Guests appreciate the overall clean and well-maintained state of the property, reflecting recent investments. While the hotel aims to provide a comprehensive experience, it's worth noting that some rooms do not include an in-room safe for valuables, which might be a consideration for some travelers. The hotel's commitment to providing a comfortable and modern stay is evident in its recent updates and varied room configurations.