Hotel American Palace Eur

The hotel offers a convenient base for exploring the city, with its signature feature being its direct proximity to the Laurentina Metro Station, providing effortless access to Rome's central attractions. It is an ideal choice for sightseers looking for easy public transport connections to the city center, as well as business travelers attending events in the nearby EUR district. Families appreciate the spacious and clean accommodations and the quiet atmosphere, while couples find it a comfortable and well-connected option for a romantic getaway. Guests consistently highlight the hotel's overall cleanliness, the comfort of its rooms, and the quality of its breakfast offerings, often praising the attentive and professional staff. To enhance your stay, guests recommend utilizing the metro for quick city access and being aware that while the location is outside the bustling city center, it offers a peaceful retreat with excellent transport links.

Facilities & Amenities
Guests generally appreciate the hotel's modern design and well-maintained facilities, which contribute to a comfortable stay. Rooms are equipped with useful amenities such as a mini-fridge, a safe-box for valuables, and an in-room coffee machine, though some guests noted that the coffee machine might occasionally require cleaning. While free Wi-Fi is available throughout the property, a few guests reported inconsistencies in its connection quality. For added convenience, vending machines are located on each floor, providing easy access to snacks and drinks. The hotel also features a fitness center, though some visitors mentioned that a portion of the equipment was out of order. Internal parking is offered on-site for a fee, which many guests found to be a valuable and convenient amenity despite the additional cost. The lobby area is described as spacious and welcoming, providing a pleasant common space.

Cleanliness & Room Comfort
Most guests find the rooms to be notably clean and comfortable, frequently highlighting the spaciousness and the quality of the comfortable beds and good pillows that contribute to a restful night's sleep. However, a recurring concern among many visitors is the performance of the air conditioning, with several reports of rooms being excessively warm and difficulty in regulating the temperature. While some rooms are praised for their good soundproofing against both street and hallway noise, other guests experienced noticeable noise levels. Bathrooms are generally described as clean and spacious, though some reviews mention issues with drainage, the absence of an extractor fan, or a shower mat. Occasional observations of dust in less visible areas were also made. The presence of a large TV and an in-room coffee machine are appreciated amenities that enhance the overall room experience.

Dining & Food Quality
The hotel's breakfast consistently receives high praise for its abundance and variety, offering a wide selection of both sweet and savory options. Guests particularly enjoy the fresh pastries, fruits, eggs, and bacon available. A significant highlight for many is the dedicated barista stand, providing freshly made coffee, as the machine-dispensed coffee and juices are often described as watery or artificial. The hotel's restaurant, which operates for dinner service, is well-regarded for its authentic Italian cuisine, noted for its good quality and reasonable prices, although some guests found the menu to be somewhat limited. The service within the restaurant is frequently commended for its attentiveness. While a bar is available, some guests noted its early closing time, limiting options for evening drinks.

Location & Accessibility
The hotel's location is a major advantage, primarily due to its close proximity to the Laurentina Metro Station (Line B), which is just a short walk away. This provides direct and easy access to central Rome attractions, including the Colosseum and Termini Station, typically reachable within 15 to 30 minutes. Guests also benefit from the convenience of bus stops and a taxi stand located directly in front of the hotel, offering diverse transportation options. The hotel is particularly well-situated for those attending events in the EUR district or at the Palazzo dello Sport, which is within walking distance. While the immediate vicinity offers some shops and dining establishments, the selection is somewhat limited compared to the city center. Internal parking is available on-site and is considered a valuable amenity, despite the associated fee.

Staff & Service
Most guests commend the staff for being exceptionally friendly, helpful, and professional, noting their positive impact on the overall stay. The check-in and check-out processes are generally described as quick and efficient, contributing to a smooth arrival and departure. Housekeeping is recognized for daily cleaning, although some guests reported minor inconsistencies in thoroughness, such as overlooked dust or amenities not being fully replenished. A few isolated instances of staff entering rooms without prior knocking were also mentioned. The restaurant staff consistently receives high praise for their attentiveness and willingness to accommodate guest requests, enhancing the dining experience. While the majority of feedback regarding staff is positive, a small number of guests found some reception personnel to be less welcoming or occasionally dismissive.

Additional Information
Guests should be aware of the city tax, which is an additional charge payable upon check-out and is not always clearly communicated upfront. The hotel typically does not provide an iron or ironing board in the rooms, instead offering a steamer for a deposit or directing guests to a laundry service. While rooms are equipped with a coffee machine, a kettle for hot beverages is not standard but can be requested from the front desk. Some visitors noted the absence of a complimentary welcome water bottle, with water available for purchase from vending machines on each floor. For guests with late departures, the hotel offers convenient luggage storage facilities. Additionally, some guests expressed a desire for more flexibility regarding early check-in times, depending on room availability.