Colors Urban Hotel Thessaloniki

The hotel stands out for its unique and colorful design, transforming a historic building into a modern and inviting space with high ceilings and distinctive room fit-outs. This appealing aesthetic, combined with spacious rooms and often themed accommodations, creates a memorable and charming atmosphere that many guests find inviting. It is ideally suited for sightseers and couples looking to explore the city's attractions, as well as families who appreciate the hotel's comfortable and sometimes playful room features like bunk beds or swings. Guests consistently highlight the hotel's prime central location and the generally attentive service from the staff, contributing to a positive overall experience. To enhance your stay, consider requesting a room facing away from the main street to minimize potential noise, and be prepared for the common off-site parking arrangements in the city center.

Facilities & Amenities
The hotel offers a range of well-equipped rooms, many featuring a kettle, safe, and small fridge for guest convenience. While some guests noted a lack of coffee sachets or an iron, the rooms generally provide essential amenities. The hotel also offers robes in some rooms. Most guests found the Wi-Fi reliable and efficient throughout their stay. While there isn't a dedicated on-site parking facility, the hotel has an agreement with a nearby parking lot, typically a few hundred meters away, which guests can use for a daily fee. Some guests found this arrangement inconvenient, especially with luggage, and noted that the cost was not always clearly stated upfront. A few reviews mentioned a massage room and a library as additional features, though these were not widely discussed. The elevator was generally functional, though some guests experienced occasional issues or found it noisy.

Cleanliness & Room Comfort
Guests generally praise the hotel's exemplary cleanliness, noting that rooms are consistently tidy and well-maintained. The comfortable beds and high ceilings contribute to a pleasant stay, with many rooms described as spacious and well-designed. However, feedback on noise levels is mixed; while rooms at the back are often quiet, those facing the busy main street can experience significant street noise, leading the hotel to thoughtfully provide earplugs. Some guests reported issues with squeaky metal bed frames, stiff mattresses, or pillows that could be improved. Isolated concerns included mold on bathroom ceilings, damaged bathroom doors, or a stale smell in some rooms, along with occasional issues like water flooding from showers due to short glass partitions. Overall, the comfort is appreciated, but noise and minor maintenance issues are noted.

Dining & Food Quality
The hotel's dining experience, particularly breakfast, receives generally positive feedback. Most guests describe the breakfast as delicious, sufficient, and offering a good variety of options, including both sweet and savory items. The Garden Bar, which serves breakfast, is highlighted as a pleasant space, often with indoor and outdoor seating. However, a recurring point of contention is the policy of charging for a second cup of coffee during breakfast, which many frequent travelers found unusual. Some guests also noted that hot food items were occasionally served at room temperature, and pastries could be stale. Despite these minor issues, the overall quality and selection of the breakfast buffet are well-regarded. The on-site restaurant and bar are also praised for their excellent food, coffee, and cocktail offerings, with many guests enjoying meals and drinks there throughout the day.

Location & Accessibility
The hotel boasts an excellent central location, making it a significant draw for guests. It is situated on a main shopping street and is within easy walking distance of numerous popular attractions, including historical sites, the seaside promenade, and Aristotelous Square. Guests appreciate its proximity to a wide array of restaurants, cafes, and nightlife options, allowing for convenient exploration of the city on foot. While the central position is highly advantageous, it also means the surrounding area can be very busy. Parking is a notable aspect of accessibility; the hotel does not have on-site parking, but it maintains an agreement with a nearby paid parking lot, typically a short walk away. This arrangement, while helpful, can be a point of inconvenience for guests arriving with vehicles and luggage.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and attentiveness. Many guests highlight the professional and welcoming demeanor of the reception team, who are often described as going above and beyond to assist with requests, provide local recommendations, and ensure a smooth experience. The quick check-in process and the staff's willingness to accommodate needs, such as early arrivals or room changes, are frequently mentioned. Housekeeping is generally commended for keeping rooms clean and tidy daily. While most feedback is overwhelmingly positive, a few isolated reviews mentioned instances of unhelpful or indifferent staff and perceived arrogance when addressing concerns. Overall, the staff's commitment to providing excellent service is a strong positive for the hotel.

Additional Information
The hotel is notably pet-friendly, offering a comprehensive dog welcome pack that includes water bowls and biscuits, making it a comfortable choice for guests traveling with their furry companions. Guests appreciate the hotel's commitment to an eco-friendly approach, reflected in amenities like soap dispensers. Some rooms feature unique elements such as swings or hammocks, adding a playful and memorable touch to the stay, contributing to the hotel's overall quirky and charming atmosphere. While the hotel's design is largely praised, some guests noted a lack of proper storage space or closets in certain rooms, which could be inconvenient for longer stays. Additionally, a few reviews mentioned that the main entrance door was occasionally left open, raising minor security concerns for some guests, and some found the provided toilet paper to be unconventional.