Bristol Marriott Royal Hotel

The hotel is widely celebrated for its beautiful historic building and prime central location, offering guests a blend of classic charm and modern convenience. Its distinctive architecture and elegant interiors create a memorable atmosphere, making it an excellent choice for leisure travelers exploring the city's attractions, couples seeking a romantic getaway, and business travelers due to its accessibility and comfortable amenities. Guests consistently highlight the hotel's cleanliness, spacious rooms, and the attentive service provided by the staff. To enhance your stay, consider requesting a room away from the street if you are sensitive to noise, and be aware that the on-site parking, while convenient, can be tight for larger vehicles.

Facilities & Amenities
The hotel offers a range of facilities designed to enhance guest comfort and convenience. Many appreciate the well-equipped fitness center, providing an opportunity for exercise during their stay. While a swimming pool is noted as being closed since a previous period, the hotel maintains other wellness options. Guests also benefit from free Wi-Fi throughout the property, though some have reported that the internet speed can be slow, particularly for business needs. The availability of ice machines and vending machines adds to the convenience, catering to various guest needs. The hotel's communal areas, including the lounge and bar, are frequently praised for their welcoming atmosphere and stylish decor, providing comfortable spaces for relaxation and socializing.

Cleanliness & Room Comfort
Guests consistently commend the hotel's commitment to cleanliness, describing rooms as spotless and well-maintained. The beds are frequently highlighted for their comfort, with many guests reporting a restful night's sleep thanks to the quality linens and pillows, though some found the mattresses to be quite firm. Rooms are generally described as spacious and well-equipped, often featuring a fridge, coffee maker, and tea facilities. The bathrooms are noted for being modern, clean, and often spacious, with some including both a shower and a bath. While the hotel generally offers a quiet environment, some guests have experienced street noise or noise from neighboring rooms, particularly on weekends or lower floors, and a few noted issues with noisy air conditioning units.

Dining & Food Quality
The hotel's dining options receive mixed but generally positive feedback. The breakfast is a significant highlight for many, praised for its variety and quality, offering a comprehensive buffet with both hot and cold selections, including vegetarian options and made-to-order dishes like omelets. However, some guests noted that the breakfast service can be busy and occasionally understaffed, leading to slow table clearing or items running out. The on-site restaurant, a branded steakhouse, is frequently mentioned for its delicious food and good service, making it a popular choice for dinner. The bar area is also appreciated for its inviting atmosphere and selection of drinks, though some found the service to be slow or the closing hours to be early.

Location & Accessibility
The hotel boasts an excellent central location, making it highly convenient for exploring the city. Guests appreciate its proximity to major attractions such as the Bristol Hippodrome, the harbourside, the cathedral, and various shops and restaurants, all within easy walking distance. Its position at the foot of Park Street provides access to independent cafes and eateries. For those arriving by car, the hotel offers underground parking, which is consistently described as convenient and secure, though some guests found the spaces to be tight and navigating the city's one-way system to reach it challenging. Public transport links are also easily accessible, providing further convenience for city exploration.

Staff & Service
The staff at the hotel consistently receive high praise for their friendliness, helpfulness, and professionalism. Guests frequently highlight the welcoming reception and the efficiency of the check-in process, with many appreciating early check-in options when available. The team is often described as going "above and beyond" to assist with queries and ensure a comfortable stay. Housekeeping is commended for maintaining clean rooms daily. While most interactions are positive, a few guests experienced mixed engagement from some staff members, particularly at busy times, and noted occasional difficulties with phone responsiveness for in-room requests. Overall, the dedication of the staff significantly contributes to a positive guest experience.

Additional Information
Guests frequently mention the convenience and value of Executive Lounge access, which provides additional amenities such as snacks, beverages, and a dedicated breakfast area, enhancing the stay for those with this benefit. The hotel is noted for its pet-friendly policy, accommodating guests traveling with animals. Some guests have highlighted that the Wi-Fi speed can be inconsistent, particularly for demanding tasks, suggesting it might be an area for improvement. The hotel's historic charm is often underscored by its unique decor and the presence of a Palm Court Room for events, adding to its distinctive character.