Q Hotel Plus Wrocław Bielany

The hotel is widely celebrated for its exceptional breakfast, offering an unparalleled culinary experience that consistently impresses guests. This modern establishment, with its sleek design and comfortable accommodations, serves as an ideal retreat. It is particularly well-suited for business travelers due to its extensive conference facilities and quiet rooms, as well as travelers passing through given its convenient location right off the highway. Families and couples also find it a comfortable and welcoming stop. Guests frequently highlight the hotel's overall cleanliness and the professionalism of its staff. To ensure a seamless stay, it is advisable to be aware of the additional parking fees and, if quiet is a priority, to inquire about any scheduled events or parties during your visit, as the hotel frequently hosts such gatherings.

Facilities & Amenities
The hotel offers a range of modern facilities designed to enhance guest comfort and convenience. Guests frequently praise the well-equipped fitness center, which includes basic equipment and treadmills, along with a sauna that some reviews highlight for its scenic views. The presence of an AED defibrillator is noted as a significant safety advantage. For business needs, the hotel provides extensive conference spaces and ballrooms, making it a popular venue for events and training. Free Wi-Fi is available throughout the property, ensuring guests can stay connected. While there is no swimming pool, guests appreciate other conveniences such as ice machines and vending machines. Some guests noted that the elevators could be slow, and for electric vehicle owners, charging stations are available in the parking area, though they come with an additional fee and some reported slow charging speeds.

Cleanliness & Room Comfort
Guests consistently commend the hotel's cleanliness, describing rooms as spotless and well-maintained. The comfortable beds and high-quality linens are frequently praised, ensuring a restful night's sleep. Rooms are generally spacious and feature a modern design, often equipped with a large television. Many guests found the rooms to be remarkably quiet and well-insulated, even those facing the busy highway, allowing for peaceful rest. The bathrooms are noted for being spacious, clean, and well-lit, often including a hairdryer and a helpful small mirror. In-room amenities such as an iron and ironing board, a kettle with coffee and tea sets, and a minibar (with some complimentary items) are appreciated. However, some guests reported minor issues, such as a refrigerator that did not cool effectively, a thin duvet, or a lack of small plates. A few isolated but serious complaints mentioned finding hair or stains in rooms, and one guest experienced persistent crackling noises from ceiling speakers.

Dining & Food Quality
The hotel's breakfast consistently receives overwhelmingly positive feedback, often described as "amazing," "superb," and a "food feast." Guests are impressed by the wide variety of options, including fresh juices (with self-service juicers), live cooking stations for omelets, and a diverse selection of hot dishes, yogurts, and pastries. Many consider it one of the best hotel breakfasts they have experienced. The restaurant also garners praise for its good food, tasty dishes, and interesting menu, with some guests highlighting the quality of the room service. However, feedback on the restaurant is mixed; some found the portions to be smaller than expected or certain dishes, like carbonara or Caesar salad, to be unsavory. A few guests reported issues with specific items, such as inedible spare ribs. Despite these isolated concerns, the overall consensus points to a high-quality and diverse dining experience, particularly at breakfast.

Location & Accessibility
The hotel's location is highly convenient for travelers passing through, situated directly off the A4 highway and offering easy access for those arriving by car. It is also noted for its proximity to the airport. However, its position on the outskirts of the city means it is quite far from the city center, requiring a taxi ride of approximately 20 minutes to reach the main square. Public transport options are limited, with infrequent bus services. For shopping needs, a large shopping center is conveniently located directly across the street, and other retail parks are nearby. Parking is a significant topic in reviews; while ample spaces are available both outdoors and in an underground garage, it is consistently mentioned as being paid and expensive, with various daily rates. Some guests experienced issues with the parking barrier system, and finding a spot can be challenging during busy periods or events.

Staff & Service
Most guests praise the friendly, helpful, and professional staff, highlighting their attentiveness and willingness to assist. The check-in process is generally described as quick and efficient. Many positive comments specifically mention the excellent service provided by the restaurant staff, who are commended for their professionalism and pleasant demeanor. The hotel's ability to accommodate conferences and events, with supportive staff, is also noted. However, feedback on service is mixed. Some guests reported instances of unresponsive or unhelpful service from certain individuals at the reception desk, including being ignored or encountering a lack of flexibility regarding hotel policies. There were also complaints about a perceived lack of engagement from some staff members and issues with communication, such as not being informed about parking charges or unexpected minibar charges. A few guests also noted a lack of clear information regarding allergens in the restaurant menu.

Additional Information
The hotel frequently hosts events and parties, which, while a testament to its conference capabilities, can sometimes lead to noise disturbances for guests, particularly on weekends. Guests should be aware that the hotel operates a paid parking policy, which is a recurring point of discussion, and electric vehicle charging also incurs a separate fee. While the hotel is pet-friendly, some guests noted challenges in finding suitable outdoor areas for pets. Reviews indicate that certain amenities like bathrobes, slippers, and specific toiletries may not be standard in rooms and might need to be requested. The in-room television system is noted to lack popular streaming apps like Netflix or HBO Max. There were also isolated but serious complaints regarding hotel policies, including funds being blocked on credit cards for alleged rule violations without prior notification, and charges for minibar items not consumed.