Park House Hotel

The hotel offers a distinctive old-world charm and a prime central location, making it a memorable choice for visitors. Its signature feature is the consistently exceptional service provided by its staff, who are frequently praised for their friendliness and attentiveness. This makes it an ideal destination for sightseers and couples looking to explore the city with ease, as well as families who appreciate spacious accommodations and helpful service. Business travelers will also find the central location and efficient operations beneficial. To enhance your stay, guests recommend carefully reviewing the hotel's parking directions, as the entrance can be tricky to locate initially, and confirming the most direct lift access to your room upon check-in to avoid any unnecessary stairs.

Facilities & Amenities
The hotel provides a range of amenities, though some aspects reflect its traditional character. The lobby and bar area are often described as charming and comfortable, offering inviting spaces for guests to relax, although a few guests found the lobby's fragrance overpowering. While the hotel does not feature a fitness center, guests appreciate the convenience of a water cooler on some floors and the availability of a minibar in rooms. Wi-Fi connectivity is generally available, though some guests experienced slow or unreliable service, particularly on upper floors. Rooms are equipped with air conditioning which is generally effective, and lifts provide access to floors, though guests advise confirming the most direct route for luggage. Some older hairdryers and a limited number of electrical outlets in rooms were noted by a few guests.

Cleanliness & Room Comfort
Guests consistently commend the hotel's spotless cleanliness throughout, from public areas to individual rooms. Room comfort receives mixed feedback; while many describe rooms as spacious, warm, and comfortable, some found the decor dated or "tired," suggesting a need for updates. The beds are a point of varied opinion, with many finding them comfortable and ensuring a good night's sleep, while others described them as too soft, too stiff, or in need of upgrading. Noise levels are generally low, with many guests reporting quiet rooms conducive to rest, even those overlooking the street. Bathrooms are often highlighted as a positive, frequently featuring both a spacious shower and a separate bathtub, though a few minor issues like leaking taps or less-than-hot water were occasionally reported.

Dining & Food Quality
The hotel's dining experiences consistently receive high praise from guests. Breakfast is frequently described as brilliant, excellent, and hearty, offering a wide variety of choices including buffet options and freshly cooked hot items like a "Full Irish" breakfast, though some found the selection limited or costly. The restaurant is lauded for its exceptional food quality, with specific dishes like herb-crusted cod, deep-fried goat's cheese, salmon, and rack of lamb receiving rave reviews for being delicious and piping hot. Many guests consider it among the best meals they've had. The bar area is also popular, offering a great atmosphere, attentive bartenders, and fairly priced drinks, including well-made cocktails. While the restaurant food is generally excellent, a few guests found some meals mediocre.

Location & Accessibility
The hotel boasts an excellent and highly convenient location, placing guests at the heart of the city. It is situated just around the corner from Eyre Square and the train station, making it easily accessible for those arriving by public transport. Guests appreciate being within easy walking distance of numerous popular attractions, including shopping streets, pubs, and restaurants, allowing for effortless exploration of the vibrant city center. Parking is a significant aspect of the guest experience; while available, it is often described as tricky to find initially, requiring careful attention to directions. The hotel offers a valet parking service which is highly praised for its efficiency and helpfulness, though some guests noted the parking can be expensive or preferred using nearby public multi-storey options.

Staff & Service
The staff and service at the hotel consistently receive overwhelming praise, standing out as one of its strongest assets. Guests frequently describe the team as exceptionally friendly, helpful, attentive, and professional, creating a warm and welcoming atmosphere from arrival to departure. The check-in process is often noted as effortless and efficient. Specific mentions include the concierge and valet service for their seamless handling of luggage and parking, and the front desk staff for their amiability and problem-solving skills, even assisting with mobility issues by providing a wheelchair. The restaurant and bar staff are also highlighted for their excellent service, ensuring a pleasant dining experience. This commitment to outstanding service is a recurring theme, making guests feel valued and well-cared for.

Additional Information
The hotel maintains a distinctive old-world charm and traditional Irish character, which many guests find appealing and cozy, though some note the decor is dated or "tired" in certain areas, suggesting a need for refurbishment. Despite this, the hotel is consistently described as warm and spotlessly clean. Guests appreciate thoughtful touches such as a welcome tea and cake upon arrival and the availability of next-day laundry service. While the hotel's value for money receives mixed opinions, with some finding it overpriced for its age, many others feel it offers good value given its prime location and high level of service. Some guests experienced issues with Wi-Fi connectivity, particularly on higher floors, finding it slow or unreliable for streaming.