Orama Hotel & Spa

This modern and luxurious hotel stands out for its three large swimming pools, offering a serene and uncrowded environment with ample sunbeds for relaxation. Its prime location, just a short walk from the town center, makes it an ideal choice for couples seeking a tranquil escape, families with children who can enjoy the dedicated kids' pool, and sightseers eager to explore the island's main attractions. Guests consistently praise the hotel's contemporary design, spacious accommodations, and the attentive service provided by the staff. To enhance your stay, consider requesting a room on a higher floor for potentially better views and reduced road noise, and be mindful that while the hotel can arrange tours, it's wise to research options independently to avoid potential upselling.

Facilities & Amenities
The hotel boasts an impressive array of facilities designed for guest comfort and enjoyment. Its signature three large swimming pools are a major highlight, consistently noted for their cleanliness and the abundance of comfortable sunbeds, ensuring a relaxing experience for all. Guests also appreciate the well-equipped fitness center, though some have noted it could be larger or include more specific equipment like a treadmill. The spa offers a tranquil setting for treatments, with skilled therapists providing a rejuvenating experience, though access to its indoor pool may require booking a service. The hotel provides reliable free Wi-Fi throughout the property, and a convenient laundry service is available. Additionally, the poolside bar and restaurant offer a variety of food and drink options, with attentive service directly to the sunbeds.

Cleanliness & Room Comfort
Guests consistently commend the spotlessly clean and modern rooms, often described as spacious and well-appointed. The comfortable beds and high-quality linens contribute to a restful night's sleep, while the effective air conditioning ensures a pleasant indoor climate. Many appreciate the daily bottled water replenishment and the convenience of an in-room coffee maker. While the hot showers are generally praised for their pressure, some guests have noted issues with the shower design leading to water overflowing into the bathroom area. Feedback on noise levels is mixed; some rooms are quiet, while others, particularly those facing the main road, can experience noticeable traffic noise, and occasional sounds from neighboring rooms due to thin walls.

Dining & Food Quality
The hotel's breakfast buffet receives widespread praise for its extensive and varied selection, offering everything from hot items like eggs and bacon to fresh fruits, yogurts, and pastries. The omelette station is a particular favorite, with guests highlighting the friendly and attentive staff who prepare custom orders. While the overall food quality at the main restaurant is generally considered good, with generous portions and reasonable pricing for lunch and dinner, the half-board option has received significant negative feedback, with guests describing the food as limited in choice, often lukewarm, and not meeting five-star expectations. The lunch menu, however, is consistently praised for its extensive options and delicious dishes.

Location & Accessibility
The hotel's central location is a significant advantage, placing guests within a convenient 5 to 10-minute walk of the Fira town center, where a wide array of shops, restaurants, and attractions can be found. Its proximity to the bus station also offers easy access to explore other parts of the island without the need for taxis or rental cars. While the location provides excellent accessibility to amenities, some guests note that the hotel is situated on a busy main road, which can lead to occasional road noise and make crossing the street challenging. Parking is available on-site, providing convenience for guests who choose to rent vehicles.

Staff & Service
The hotel's staff generally receives high praise for their friendly staff, attentive service, and willingness to go above and beyond to assist guests. Many reviews highlight the helpfulness of the housekeeping team, ensuring rooms are kept immaculate and well-stocked. The restaurant staff and bar personnel are frequently commended for their professionalism, efficiency, and positive interactions with guests. However, feedback regarding the reception staff is mixed; while many guests experienced a warm welcome and efficient quick check-in process, some reported instances of unhelpfulness, a lack of responsiveness to issues, or a perceived condescending attitude, particularly concerning requests for late check-out or specific room accommodations.

Additional Information
Guests should be aware that the hotel's late check-out policy is often restrictive, with requests frequently denied or incurring an additional fee, though communal shower facilities are available for convenience. An additional room tax is typically charged upon check-out. Rooms are provided with complimentary wine and water upon arrival, a thoughtful touch. The hotel maintains a generally quiet atmosphere with no organized entertainment, making it suitable for those seeking a peaceful retreat. Some guests have noted that the slippery pool surfaces around the polished concrete areas require caution. For exploring the island, the hotel offers convenient services for arranging ATV and car rental directly on-site.