Mitico Hotel & Natural Spa

This modern hotel is highly regarded for its outstanding breakfast, which consistently receives high praise for its extensive variety and quality. Its strategic location near the fairgrounds and major roadways, coupled with excellent public transport links, makes it an ideal choice for business travelers attending events and travelers by car seeking convenient access and ample parking. Sightseers can also easily explore the city center thanks to the bus stop right outside. While families appreciate the spacious rooms, some note that extra beds may not be as comfortable. To enhance your stay, consider utilizing the convenient bus service for city excursions and be aware that the hotel is undergoing renovations, which might occasionally impact the exterior or cause minor disturbances.

Facilities & Amenities
The hotel offers a range of facilities designed for guest convenience and comfort. Many guests appreciate the availability of free Wi-Fi throughout the property, ensuring connectivity. A fitness center equipped with treadmills is available for those wishing to maintain their workout routine, though some find it small. Each room includes a minibar with complimentary bottled water, which is replenished daily, a thoughtful touch. While a spa is present, it typically incurs a significant additional charge for access, and some guests found its design to be less conducive to relaxation due to bright lighting. The hotel also provides ice machines and vending machines for quick refreshments. Ongoing renovation works are noted, which may involve scaffolding on the exterior.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and well-maintained, with many describing them as spacious and modern. The beds are frequently praised for being comfortable, often featuring new mattresses that contribute to a restful night's sleep. Total blackout curtains are a welcome feature, ensuring darkness for undisturbed rest. However, some guests have experienced issues with noise levels from adjacent rooms, stairwells, or even ongoing construction, despite efforts at soundproofing. While some bathrooms are described as spacious, others have noted drainage issues in showers, leading to water overflow. The minimalist design means some rooms lack a traditional wardrobe, offering only hooks or open shelving, and some guests found the sofa beds provided for extra guests to be uncomfortable.

Dining & Food Quality
The breakfast at the hotel is a consistent highlight, widely described as excellent and superlative. Guests are impressed by the wide variety of options, including fresh fruits, pastries, cereals, and hot items like scrambled eggs and bacon. The inclusion of vegan options, gluten-free choices, and a popular waffle station further enhances the experience. The restaurant also receives positive feedback for its quality, with many guests enjoying the pizza and pasta dishes. While the food quality is generally good, some guests have noted occasional long waiting times for dinner service and a limited selection of fresh vegetables at breakfast. The dining area is spacious and pleasant, contributing to an enjoyable start to the day.

Location & Accessibility
The hotel's location is highly convenient for specific travel needs, offering easy access to the highway and ring road, making it ideal for travelers by car. A significant advantage is the free parking available on-site, which is ample and monitored by security cameras. For those relying on public transport, a bus stop is located directly in front of the hotel, with bus line 25 providing frequent and easy connections to the city center and the main train station within approximately 20-30 minutes. It is also strategically positioned near the fairgrounds and the airport, making it a practical choice for business and transit purposes. However, the immediate surrounding area is somewhat isolated, with few shops or restaurants within walking distance.

Staff & Service
The staff at the hotel consistently receives high praise for their friendliness, helpfulness, and professionalism. Many guests highlight their attentiveness and willingness to accommodate requests, such as providing extra blankets or assisting with room changes. The check-in and check-out processes are generally described as quick and efficient. Housekeeping services are noted for their daily thoroughness, ensuring rooms are clean and well-maintained. While the majority of interactions are positive, some guests have reported instances of less cordial service from certain reception staff, describing them as cold or uninformative. Overall, the team's dedication to providing a positive guest experience is a recurring theme in reviews.

Additional Information
Guests should be aware that a city tax is typically not included in the room rate and will be added upon check-out. The hotel operates with a key card system that controls in-room lighting and air conditioning, which some first-time guests might find takes a moment to understand. While the hotel is generally quiet, some guests have noted that the soundproofing between rooms is not always perfect, leading to occasional noise from neighboring guests. The hotel also implements an eco-sustainable policy, which means certain in-room amenities like slippers or full toiletry kits may not be provided as standard. For those traveling for work, the hotel is well-equipped for corporate events and meetings, offering dedicated spaces and catering services.