Lilium Hotel Santorini

This hotel offers a truly memorable experience, primarily distinguished by its breathtaking caldera views and stunning sunsets that can be enjoyed from various points across the property, including many rooms and the main pool area. This makes it an ideal choice for couples seeking a romantic getaway, honeymooners, and relaxation seekers who appreciate a tranquil environment away from the bustling crowds. Guests consistently highlight the exceptional staff and service, the hotel's remarkable cleanliness, and the overall comfort of the accommodations. For those looking to explore the island, the hotel's location provides a peaceful retreat while still offering convenient access to Fira. To enhance your stay, consider utilizing the complimentary shuttle service to Fira and exploring the diverse dining options available at the hotel's restaurant.

Facilities & Amenities
Guests are consistently impressed by the hotel's infinity pool and multiple pools, which offer spectacular views and ample space for relaxation. Many rooms also feature a private hot tub or private pool, providing an exclusive and luxurious experience. While some guests noted the absence of a spa or fitness center, the overall facilities contribute significantly to a relaxing stay. The hotel provides free Wi-Fi, though some guests experienced connectivity issues in their rooms. Practical amenities like a beach bag in the room and complimentary bottled water daily are appreciated touches. Additionally, free parking is available, which is a significant convenience for guests with rental cars.

Cleanliness & Room Comfort
The hotel receives high praise for its impeccable cleanliness throughout the property and in the rooms. Guests frequently describe the rooms as spacious, roomy, and well-maintained, often featuring high ceilings and a private balcony or terrace. The comfortable beds are consistently highlighted, ensuring a restful night's sleep. While most feedback on room condition is positive, some guests noted that certain bathrooms could benefit from renovation, mentioning issues like a wobbly sink faucet, wet floors after showering, and inconsistent shower water temperature. Despite these minor points, the overall comfort and quiet atmosphere of the rooms are highly valued, with only a few guests mentioning noise levels from the nearby road in specific rooms.

Dining & Food Quality
The breakfast at the hotel is widely acclaimed as delicious, varied, and offering a wide array of options, including a buffet with fresh squeezed orange juice. While some guests found the breakfast selection could be modernized or wished for more fruit options, the overall quality and variety are highly appreciated. The hotel's restaurant and bar also receive excellent reviews for their food quality, with guests praising the delicious meals, well-prepared dishes, and good atmosphere. The cocktails are noted as being of a very high standard. While room service is available, some guests experienced inconsistencies, such as only pizza being available on certain evenings.

Location & Accessibility
The hotel's location is a significant advantage, offering a peaceful retreat that is far enough from the crowds of Fira to ensure tranquility, yet conveniently close. It is approximately a 5 to 7-minute drive from Fira town and about 10 to 15 minutes from the airport, with easy access to the port. A major highlight is the complimentary shuttle service to Fira, which runs frequently and is highly valued by guests for its convenience. While the shuttle schedule is generally good, some guests wished for more frequent or extended hours. The hotel's position also provides breathtaking Caldera views and stunning sunsets, making it a prime spot for scenic enjoyment. A supermarket is conveniently located across the road.

Staff & Service
The friendly staff consistently receives glowing reviews, with guests frequently describing them as incredibly welcoming, polite, helpful, and attentive. Their genuine warmth and professionalism contribute significantly to a positive guest experience. Guests appreciate the attentive service provided by the housekeeping team, ensuring rooms are clean and well-maintained, though a few noted minor inconsistencies with towel replacement or garbage removal. The staff's willingness to assist with activity booking, provide recommendations, and arrange transport arrangement for island exploration is highly praised. The overall commitment of the team to ensuring a memorable stay is a recurring theme in guest feedback.

Additional Information
The hotel cultivates a quiet atmosphere, making it ideal for guests seeking a peaceful and relaxing getaway, with some reviews noting the absence of children running around. While the property is designed to be easily navigable, guests should be aware that there are some stairs to access certain areas and rooms, and there is no elevator. For rooms featuring a private hot tub or pool, some guests noted a potential lack of privacy due to proximity to walkways or other rooms. A unique and appreciated amenity is the provision of a beach bag in the room for guest use. It is important to note that some guests reported issues with the hotel's children policy, stating that bookings were denied for young children despite information on third-party booking sites.