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    Keio Plaza Hotel Tokyo (Tokyo, Japan)

    Keio Plaza Hotel Tokyo (Tokyo, Japan)

    About Keio Plaza Hotel Tokyo

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Parking
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    8.8
    trivago Rating Index® based on 20284  reviews from:
    • Hotels.com(9.4/10)
    • LocationExcellent  (9.3 / 10)
    • RoomsVery good  (8.3 / 10)
    • ServiceExcellent  (8.9 / 10)
    • CleanlinessExcellent  (9.1 / 10)
    • Value for moneyGood  (7.9 / 10)

    Positive Reviews

    positive:

    Great rooms

    Many guests liked the modern rooms and the space provided. As real estate is a premium in Tokyo larger rooms are hard to come by. Comfortable beds and well appointed bathrooms were among the amenities guests loved. Some rooms provide a great view over the city.

    positive:

    Location is a selling point

    Located five minutes from Central Station Shinjuku this hotel makes it easy to explore Tokyo using public transport. The hotel also provides shuttles to Disneyland Tokyo. The neighborhood is clean and safe. Shops and restaurants are within a few minutes which makes it easy to not have to venture too far in the evening.

    positive:

    Staff is exceptional

    Friendly, welcoming and helpful, the staff offers great customer service. They will be there to help you with recommendations and directions or arranging airport transportation and other tickets or reservations.


    Negative Reviews

    negative:

    On-site restaurants expensive

    Several guests felt that the restaurants that are in-house are expensive and preferred to visit other restaurants in the area as there are plenty of choices around.

    negative:

    Some rooms not yet updated

    Some rooms have been recently updated, while others have not. Guests who received a non-updated room complained about the looks as they are not shown on the hotel website. If you make a reservation you might want to request an updated room.

    negative:

    Large hotel can lead to issues

    With 1400 rooms this hotel is quite big, and some guests felt that this made their stay more anonymous and that the service suffered at peak times because of high volume. You might have to wait a bit at the front desk due to this if the place is fully booked.


    All amenities

    Property amenities
    1. Business centre
    2. Café
    3. Entrance hall/lobby
    4. Express check-in
    5. Lift
    6. Gym
    7. Parking
    8. Terrace
    9. Porter service
    10. Hotel bar
    11. Outdoor swimming pool
    12. Conference rooms
    13. Non-smoking rooms
    14. PC with internet
    15. Restaurant
    16. 24-hour reception
    17. On-site boutique shopping
    18. Deck chairs
    19. Towels at the pool
    20. Laundry service
    21. WiFi in public areas
    22. Room service
    23. 24-hour room service
    24. Shoe cleaning
    25. Fax/Modem access
    26. Organised activities
    27. Doctor on site
    28. Concierge
    29. Airport shuttle
    30. Free WiFi (public areas)
    31. ATM
    32. Pool
    33. Luggage storage
    34. Daily housekeeping
    35. Housekeeping
    36. Free WiFi
    37. Breakfast
    38. EV charger
    39. Regular disinfection
    40. Hand sanitizer provided
    41. Temperature screening
    42. Safe distance
    43. Online check-in/check-out
    44. New safety protocols
    45. Cashless payment
    For children
    1. Childcare
    Wellness / Spa
    1. Massage
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    3. Accessible bathroom
    4. Accessible parking
    5. In-room accessibility
    6. Teleprinter
    Room amenities
    1. Bathtub
    2. Shower
    3. Ironing board
    4. Openable windows
    5. Television
    6. Hairdryer
    7. Central heating
    8. Electric kettle
    9. Air conditioning
    10. Cosmetic mirror
    11. Minibar
    12. Pay-TV
    13. Radio
    14. Satellite TV
    15. Desk
    16. Telephone
    17. Safe
    18. Cable TV
    19. WiFi
    20. Fridge
    21. Free WiFi (rooms)
    22. Flatscreen TV
    Sports facilities
    1. Bike rental
    2. Fitness
    Theme / Type
    1. Convention hotel
    Hotel characteristics
    1. LGBTQ+ friendly

    Arrival / Departure

    1. Check in: 14:00
    2. Check out: 11:00

    Contact

    2-2-1 Nishi-Shinjuku, Shinjuku-Ku,  160-8330,  Tokyo,  Japan
    Telephone: +81(3)33440111 | Fax: +81(3)33458269 | 

    Frequently Asked Questions about Keio Plaza Hotel Tokyo

    • Is there a pool area at Keio Plaza Hotel Tokyo?

      Yes, Keio Plaza Hotel Tokyo offers 2 pool areas.

    • Are pets allowed at Keio Plaza Hotel Tokyo?

      No, Keio Plaza Hotel Tokyo doesn’t allow pets.

    • Is parking available at Keio Plaza Hotel Tokyo?

      Yes, Keio Plaza Hotel Tokyo provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Keio Plaza Hotel Tokyo?

      Check-in at Keio Plaza Hotel Tokyo is available from: . Check-out time is by .

    • Where is Keio Plaza Hotel Tokyo located?

      Keio Plaza Hotel Tokyo is located in 2-2-1 Nishi-Shinjuku, Shinjuku-Ku, 160-8330, Tokyo, Japan.

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