Step into a classic Victorian-fronted townhouse that blends historic charm with modern, Scandi-inspired social spaces and decor.
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Utilize three versatile meeting and event rooms, fully equipped for online and hybrid gatherings, as well as private celebrations.
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Travel with your furry companion and stay in one of the dedicated dog-friendly rooms, with an additional charge per night.
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Enjoy a prime location within walking distance of Truro city center, complemented by the convenience of free on-site parking.
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Relax in inviting communal areas featuring a modern, Scandinavian aesthetic, perfect for unwinding or finding a quiet spot to work.
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Savor freshly cooked artisan pizzas, including vegan and gluten-free options, available for dinner from 6pm to 9pm.
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Conveniently charge your electric vehicle with the available on-site charging point, adding ease to your travels.
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Opt for the studio room, complete with a convenient kitchenette, perfect for longer stays or guests desiring self-catering options.
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The Victorian era Merchant House Hotel is within an eight-minute walk from Truro city centre and is ideal for travellers of all kinds. Guestrooms come with en suite bathrooms as well as free Wi-Fi, flat-screen television, complimentary toiletries, hairdryer, and tea and coffee making facilities. Amenities at this hotel include a residents' lounge with a television, daily papers, and a wood-burning stove. There's also a launderette and drying room, plus free parking. Each morning guests at the Merchant House Hotel can enjoy a full English or continental breakfast at an additional cost. Takeaway breakfast bags are available upon request, and in the afternoon, guests can enjoy free treat with a tea or coffee. The hotel also welcomes guests to bring takeaway meals and can provide plates and cutlery. The hotel is within walking distance to the town centre. Nearby are Truro Cathedral and the cinema, in addition to countryside trails, ideal for walking, motor biking, and cycling.




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The hotel is highly regarded for its exceptional dog-friendly policies and amenities, making it a standout choice for guests traveling with pets. Beyond this signature feature, guests consistently highlight the friendly staff, the overall cleanliness of the premises, and the comfortable beds. Its convenient location near the city center also makes it an attractive option. The hotel caters well to a diverse range of travelers, including pet owners, cyclists who appreciate secure storage, business travelers utilizing the meeting facilities, families seeking comfortable stays, and leisure guests exploring the region. To enhance your stay, be aware of the steep walk back from the city center, and consider requesting a room with a full shower if that is your preference, as some bathrooms feature handheld shower units.
Facilities & Amenities
Guests benefit from ample free parking available at both the front and rear of the building, providing significant convenience. The hotel offers good Wi-Fi throughout, ensuring guests remain connected. Common areas include a cosy lounge and a well-stocked bar, creating inviting spaces for relaxation and socializing. For business needs, meeting rooms and hot-desking facilities are available. The hotel also provides accessible rooms equipped with wet rooms, catering to guests with specific mobility requirements. Additional conveniences include a 24/7 contactless coffee machine, a guest fridge and microwave for personal use, and laundry facilities with ironing boards on landings. An EV charging point is also on-site, though some guests note the absence of a lift.
Cleanliness & Room Comfort
Rooms are consistently praised for being spotless, clean, and well-presented, reflecting a high standard of hygiene. Guests frequently commend the comfortable beds, often noting their large size and quality mattresses, which contribute to a restful night's sleep. While some rooms are described as cosy or compact, others are noted for being spacious or surprisingly large, with suites offering ample living space. Feedback on bathrooms is mixed; many are clean, but some are described as dated, small, or in need of refreshment, particularly regarding handheld showers rather than full shower cubicles, and occasional issues with shower pressure or toilet functionality. Most guests find the rooms quiet, though some report thin walls leading to audible noise from neighboring rooms or heating systems. Rooms are generally well-equipped with hairdryers, ironing facilities, ample electrical sockets, and tea and coffee making supplies.
Dining & Food Quality
The breakfast receives varied but generally positive feedback. Most guests enjoy the continental breakfast selection, which typically includes cereals, fruit, yogurts, pastries, ham, and cheese. Many appreciate the option of DIY boiled eggs and freshly brewed coffee. While the continental spread is often found to be sufficient, some guests express a preference for a full English breakfast, which is not consistently offered. A popular and much-appreciated feature is the complimentary afternoon tea and cake, which guests find to be a delightful and welcoming touch. The hotel offers a limited evening menu, primarily featuring pizzas, which are frequently praised for their quality and taste. The bar area is noted for being well-stocked and a pleasant place to relax. Guests also appreciate the option to eat takeaways in the dining area, with plates and cutlery provided.
Location & Accessibility
The hotel boasts a convenient location within easy walking distance of the city center, typically a short 5 to 10-minute stroll. This makes it an ideal base for exploring local attractions, shopping, and dining options. A recurring theme in reviews is the steep hill leading back to the hotel from the city center, which some guests find challenging, especially for those with mobility concerns or after a long day. A bus stop located directly outside the hotel provides convenient access to public transportation. Ample free parking is available on-site, both at the front and rear of the building, though spaces can become busy during peak times. The location is also praised as a good base for touring the wider region.
Staff & Service
The staff consistently receive high praise for their friendliness, warm welcome, and attentive service. Guests frequently highlight their helpful and accommodating nature, noting that staff members go above and beyond to assist, whether it's with luggage, providing local knowledge, or addressing specific needs. Their willingness to resolve issues and make stays pleasant is a recurring positive comment. The check-in process is described as quick, efficient, and painless, setting a positive tone for the stay. Guests appreciate the staff's ability to cater to dietary requirements, offer room upgrades, and provide support during challenging personal circumstances. The housekeeping team is also commended for their accommodating approach, especially when guests have specific schedules. Overall, the dedication of the team significantly enhances the guest experience.
Additional Information
The hotel is exceptionally dog-friendly, offering unique amenities such as an outdoor dog bath and complimentary treats for canine companions. Dogs are also permitted in designated areas of the lounge, making it a welcoming environment for pet owners. Recent renovations have significantly enhanced the downstairs areas, including the reception, lounge, and dining spaces, which are described as modern and beautifully decorated. While some rooms are still awaiting updates, guests are optimistic about future improvements. During periods of health restrictions, the hotel implemented robust safety measures, including enhanced cleanliness protocols, hand sanitiser stations, and social distancing practices, ensuring a safe environment for guests. Guests benefit from thoughtful additions like a guest fridge and microwave for personal use, and the availability of laundry facilities on site. The hotel also offers complimentary afternoon tea and cake daily, a much-appreciated perk.
Transport
Truro:0.5 miles
Exeter Airport:79.4 miles
Truro:0.6 miles
Landmarks
The Lost Gardens Of Heligan:11.1 miles
Pendennis Castle Museum:7.6 miles
Caerhays Castle:9.2 miles
No, Hotel VARA doesn’t offer pool areas.
Yes, Hotel VARA has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.
Yes, Hotel VARA provides Parking, Accessible parking for guests.
Check-in at Hotel VARA is available from: . Check-out time is by .
Hotel VARA is located in 49 Falmouth Road, TR1 2HL, Truro, United Kingdom.
The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.