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Hotel The Newmarket Inn (Lewes, United Kingdom)

Hotel The Newmarket Inn (Lewes, United Kingdom)

About The Newmarket Inn

The Newmarket Inn is situated in a rural area of Lewes and features a restaurant, a bar, contemporary rooms and spectacular views. Non-smoking rooms feature coffee and tea facilities, a digital television, a full bathroom and a hair dryer. Services and amenities offered at the hotel include complimentary Wi-Fi, a playground, a tour desk, free parking and a safe at the front desk. A full complimentary breakfast is served each morning at the restaurant which also serves a wide variety of local cuisine for lunch and dinner. The Newmarket Inn is located close to a number of attractions including Lewes Castle, South Downs, Brighton Pavilion, Glyndebourne Opera House, Anne Cleves' House and Southover Grange Gardens.  Hiking is also enjoyed in the area.

Top amenities

  • WiFi in lobby
  • Free WiFi(Unavailable)
  • Pool(Unavailable)
  • Spa(Unavailable)
  • Parking
  • Pets(Unavailable)
  • A/C(Unavailable)
  • Restaurant
  • Hotel bar
  • Gym(Unavailable)

Rating overview

  • LocationGood  (7.6 / 10)
  • RoomsGood  (7.6 / 10)
  • ServiceVery good  (8.0 / 10)
  • CleanlinessVery good  (8.4 / 10)
  • Value for moneyGood  (7.8 / 10)

Positive Reviews

positive:

Very Kind and Helpful Staff.

Guests reported that from the time they arrived at The Newmarket Inn to the time they left, they were made to feel like part of the family. The staff is welcoming, friendly, helpful with any requests guests have and proactive in making sure guests are enjoying their stay.

positive:

Comfortable and Well-Stocked Rooms.

The guest rooms feature comfortable beds and furnishings and are well-stocked with plenty of amenities. Guests reported that they're cleaned every day and to a high standard, the decor is stylish and tasteful and bathrooms are large with lots of water pressure in the shower.

positive:

Plentiful, Delicious, Healthy Breakfast.

The breakfast served each morning is of high-quality with plenty of healthy, fresh, delicious, well-prepared options to choose from. Guests reported that there's gluten-free options, all the food is served at the right temperature, the portions are generous and the restaurant is clean and tidy.


Negative Reviews

negative:

Old-fashioned Rooms in Need of Work.

Guests reported that the rooms at The Newmarket Inn are small and dated with old-fashioned decor and furnishings. Also reported was a musty smell, a lack of soundproofing, a lack of toiletries, mould in the bathrooms and broken utilities.

negative:

Some Staff Members are Rude and Unhelpful.

Some guests reported feeling unwelcome due to unfriendly and unhelpful staff who seem to prefer avoiding guests rather than accommodating them. Staff are unapologetic when issues arise, they blatantly turn down simple requests and issues either go unresolved or take a long time to be fixed.

negative:

Poor-Quality Service and Food in the Restaurant.

The service in the restaurant is lacking with guests reporting they had to wait a long time to be seated and served, staff who delay removing dirty dishes and cutlery from tables and servers who are abrupt and unaccommodating. Also reported was low-quality food that included unhealthy, greasy, tasteless items, poor-quality meat, stale coffee, soggy vegetables and food that should've been hot but was served cold.


All amenities

Property amenities
  1. Business centre
  2. Express check-in
  3. Parking
  4. Hotel bar
  5. Non-smoking rooms
  6. Restaurant
  7. WiFi in public areas
  8. Free WiFi (public areas)
  9. Free WiFi
  10. Breakfast
For children
  1. Cot
  2. Playground
Room amenities
  1. Bathtub (upon inquiry)
  2. Shower
  3. Ironing board
  4. Television
  5. Hairdryer
  6. Central heating
  7. Electric kettle
  8. WiFi

Arrival / Departure

  1. Check in: 12:00

Contact

Brighton Rd,  BN7 3JJ,  Lewes,  United Kingdom
Telephone: +44(1273)470021 | Fax: +44(1273)470021 | 

Frequently Asked Questions about The Newmarket Inn