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    Hotel THE KNOT TOKYO Shinjuku (Tokyo, Japan)

    Hotel THE KNOT TOKYO Shinjuku (Tokyo, Japan)

    About THE KNOT TOKYO Shinjuku

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • A/C
    • Restaurant
    • Hotel bar

    Rating overview

    8.4
    trivago Rating Index® based on 15462  reviews from:
    • Hotels.com(8.8/10)
    • LocationVery good  (8.2 / 10)
    • RoomsFair  (7.4 / 10)
    • ServiceVery good  (8.2 / 10)
    • CleanlinessVery good  (8.4 / 10)
    • Value for moneyVery good  (8.0 / 10)

    Positive Reviews

    positive:

    Extremely clean rooms!

    Shinjuku New City Hotel Tokyo's rooms are spotlessly clean, as guests did not find dust on the furnishings or pieces of trash under the beds. The floors are vacuumed well and the curtains did not have stains, so even if you are a keen observer, you will still be impressed.

    positive:

    Vouchers and free shuttle ensure value for money

    Guests expressed that they were given free vouchers upon arrival. In addition, there is also a free shuttle service going to the train station each day, which delighted guests especially those who are budget travellers.

    positive:

    Ideally located in Shinjuku- perfect for explorers

    The Shinjuku Metro and Train Station, which has direct access to many tourist spots in Tokyo is only a short walking distance from the property. Moreover, there are many bars near the hotel so guests noted that are able to experience the vibrant nightlife of Shinjuku.


    Negative Reviews

    negative:

    Rooms and beds are small

    The rooms are not that big making most guests struggle a little just to find space for their luggage. The beds are little small too. Despite the small size, the beds are still comfortable to sleep on, so guests also noted that they still experienced a cosy sleep.

    negative:

    Language barriers may be encountered

    According to many guests' reviews, some of the staff does not have a good command in speaking English. This issue led to minor misunderstandings, but the employees maintained composure and still managed the situations properly.

    negative:

    Bathrooms and lift have strange odours

    Guests are a bit bothered because the bathrooms smell musty upon their arrival, while the lift smells like smoke at times. You can call the staff, however, and they will spray air fresheners as soon as possible.


    All amenities

    Property amenities
    1. Café
    2. Lift
    3. Hotel bar
    4. Non-smoking rooms
    5. Restaurant
    6. 24-hour reception
    7. Snack bar
    8. WiFi in public areas
    9. Doctor on site
    10. Free WiFi (public areas)
    11. Luggage storage
    12. Daily housekeeping
    13. Housekeeping
    14. Free WiFi
    15. Breakfast
    16. Regular disinfection
    17. Temperature screening
    18. Safe distance
    19. Response protocol
    20. New safety protocols
    21. Cashless payment
    Room amenities
    1. Bathtub
    2. Shower
    3. Television
    4. Hairdryer
    5. Central heating
    6. Electric kettle
    7. Air conditioning
    8. Satellite TV
    9. Desk
    10. Safe
    11. Cable TV
    12. WiFi
    13. Microwave
    14. Fridge
    15. Free WiFi (rooms)
    16. Flatscreen TV

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 10:00

    Contact

    4-31-1 Nishi-Shinjuku Shinjuku-ku,  160-0023,  Tokyo,  Japan
    Telephone: +81 333756511 | Fax: +81 333756535

    Frequently Asked Questions about THE KNOT TOKYO Shinjuku

    • Is there a pool area at THE KNOT TOKYO Shinjuku?

      No, THE KNOT TOKYO Shinjuku doesn’t offer pool areas.

    • Are pets allowed at THE KNOT TOKYO Shinjuku?

      No, THE KNOT TOKYO Shinjuku doesn’t allow pets.

    • Is parking available at THE KNOT TOKYO Shinjuku?

      No, THE KNOT TOKYO Shinjuku doesn’t provide parking.

    • What time is check-in and check-out at THE KNOT TOKYO Shinjuku?

      Check-in at THE KNOT TOKYO Shinjuku is available from: . Check-out time is by .

    • Where is THE KNOT TOKYO Shinjuku located?

      THE KNOT TOKYO Shinjuku is located in 4-31-1 Nishi-Shinjuku Shinjuku-ku, 160-0023, Tokyo, Japan.

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