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Hotel Shangri-La Tokyo (Tokyo, Japan)

Hotel Shangri-La Tokyo (Tokyo, Japan)

About Shangri-La Tokyo

With the Imperial Palace and Ginza shopping district only a ten-minute walk away, Shangri La Hotel Tokyo provides peaceful accommodations in the heart of the Japanese capital. The hotel offers guests a complimentary meet and great at Tokyo Station. Shangri La Hotel Tokyo has accommodations that are equipped with a Nespresso machine, a minibar, an in-room safe and a flat-screen TV. Complimentary Wi-Fi is also available in each room. There is a fitness centre at the property as well as a heated indoor swimming pool and a spa. Complimentary shoeshine service is offered and pocket Wi-Fi devices are available to rent at the front desk. Two restaurants can be found at the hotel as well as a lounge serving cocktails. The property is an hour away from Narita Airport using the subway and a number of subway stations can found within five minutes of the hotel on foot.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

Rating overview

trivago Rating Index® based on 988  reviews from:
  • LocationExcellent  (9.5 / 10)
  • RoomsVery good  (8.3 / 10)
  • ServiceExcellent  (9.1 / 10)
  • CleanlinessExcellent  (9.4 / 10)
  • Value for moneyFair  (7.1 / 10)

Positive Reviews


Staff is out of this world

Travellers say the employees at the hotel do an exceptional job of helping you out during your stay. It doesn't matter what you need, they are able to make it happen.


Tokyo at your fingertips

The property has a relatively central location and is near a number of subway stations including Tokyo Station which is less than a two-minute walk from the hotel. This also means cruising the city using the subway is fairly easy as well. Imperial Palace, Ginza shopping district and a number of other points of interest are within walking distance too.


A big place to stay

Accommodations are quite large and give you plenty of room to enjoy. Visitors claim that the spacious rooms are a welcome addition considering how Japan is known for tiny living spaces.

Negative Reviews


Fitness facilities lacking

There is a gym on-site along with an indoor swimming pool but some guests state that the facilities could be better. You won't find a steam room in the fitness centre and the gym and pool also seem to be a bit small according to a couple of visitors.


Strictly business

The atmosphere at the hotel is very buttoned up according to several travellers who note that the overall ambiance of the property is very much geared towards the business crowd. While the atmosphere isn't awful, it can feel a bit subdued if you are use to surroundings being a bit livelier.


Sleeping a little too softly

A few visitors point out that the beds can be a bit too soft. While you won't sink into the bed or anything like that, it can be a bit of an issue if you are use to a firmer mattress.

All amenities

Property amenities
  1. Business centre
  2. Café
  3. Entrance hall/lobby
  4. Express check-in
  5. Lift
  6. Gym
  7. Parking
  8. Terrace
  9. Porter service
  10. Pets allowed
  11. Hotel bar
  12. Indoor swimming pool
Wellness / Spa
  1. Steam room
  2. Massage
  3. Sauna
  4. Hot tub
  5. Hot stone massage
  1. Wheelchair accessible
  2. Accessible parking
Room amenities
  1. Bathtub (upon inquiry)
  2. Ironing board
  3. Openable windows
  4. Television
  5. Central heating
  6. Electric kettle
  7. Air conditioning
  8. Pay-TV
  9. Satellite TV
  10. Desk
  11. Sitting area
  12. Safe
Sports facilities
  1. Bike rental
  2. Fitness
Theme / Type
  1. Convention hotel
Hotel characteristics
  1. LGBTQ+ friendly

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 12:00


1-8-3 Chiyoda-ku Marunouchi - Trust Tower Main Building , 100-8283 , Tokyo , Japan
Telephone: +81(3)67397888 | Fax: +81(3)67397889

Frequently Asked Questions about Shangri-La Tokyo

  • Is there a pool area at Shangri-La Tokyo?

    Yes, Shangri-La Tokyo offers 1 pool area.

  • Are pets allowed at Shangri-La Tokyo?

    Yes, Shangri-La Tokyo has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

  • Is parking available at Shangri-La Tokyo?

    Yes, Shangri-La Tokyo provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at Shangri-La Tokyo?

    Check-in at Shangri-La Tokyo is available from: . Check-out time is by .

  • Where is Shangri-La Tokyo located?

    Shangri-La Tokyo is located in 1-8-3 Chiyoda-ku Marunouchi - Trust Tower Main Building, 100-8283, Tokyo, Japan.