Scandic Wroclaw

This hotel is highly regarded for its central location and excellent breakfast, making it a memorable choice for guests. Its proximity to key attractions and the main train station positions it as an ideal base for sightseers and business travelers seeking convenience. Families appreciate the spacious rooms and comfortable accommodations, while couples find it suitable for a city break. Guests consistently highlight the friendly and helpful staff, as well as the overall cleanliness of the premises. To ensure a quiet stay, it is advisable to request a room facing the courtyard, as some street-facing rooms may experience noise.

Facilities & Amenities
The hotel offers a range of facilities designed for guest convenience and well-being. A fitness center and gym are available, though some guests noted they are small and have limited equipment, while others found them sufficient for a quick workout. A sauna is also provided, with some guests enjoying it as a "real sauna," though others found its heating inconsistent or operating hours restrictive. In-room amenities include an iron, kettle with tea and coffee, and a fridge, adding to the comfort of the stay. Free Wi-Fi is consistently praised for its reliability and speed. The elevator system occasionally experiences issues, with only one sometimes being operational, leading to potential wait times during busy periods.

Cleanliness & Room Comfort
Guest feedback on room cleanliness and comfort is generally positive, with many describing rooms as clean, tidy, and spacious. The room condition is often noted as functional and well-planned, though some guests found the decor to be outdated or "tired" in certain areas, while others appreciated recently refurbished rooms. Opinions on bed comfort are mixed; many found the beds and mattress comfortable, ensuring a good night's sleep, but some experienced discomfort due to overly soft beds or gaps when two single beds were combined. Pillows were frequently mentioned as being too thin. Noise levels vary significantly; courtyard-facing rooms are typically quiet, but street-facing rooms can be affected by tram and traffic noise. Blackout shades are a welcome feature. Bathrooms are generally spacious, with some featuring bathtubs, but isolated reports of mold in grout, weak water pressure, or drainage issues were noted.

Dining & Food Quality
The breakfast consistently receives overwhelmingly positive reviews, often described as a standout feature. Guests praise its excellent quality, wide variety, and freshness, with options ranging from hot dishes, salads, and vegetables to fruits, breads, and pastries. The availability of made-to-order omelets, smoothies, and fresh juice is particularly appreciated, as are the vegan options. The breakfast buffet is noted for being continuously replenished, even during peak times. The hotel's restaurant and bar receive more mixed feedback; while the food quality is generally good, some guests found the menu limited and noted that both facilities have limited operating hours, often closing early or being unavailable on certain days like Sundays and Mondays.

Location & Accessibility
The hotel's central location is a significant advantage, frequently highlighted by guests. It is conveniently situated within a short walk (approximately 10-15 minutes) of the main square and old town, making it ideal for exploring the city's attractions. Its proximity to the train station and bus station (around 5-10 minutes walk) provides excellent public transport connections, including easy access to the airport bus. The surrounding area offers a selection of restaurants and bars, particularly those located under the railway arches, which are popular among guests. The hotel provides both outdoor and underground garage parking, which is described as convenient and accessible, with electric car charging available.

Staff & Service
The staff at the hotel consistently receive high praise for their friendliness, helpfulness, and attentive service. Guests frequently commend their professionalism and willingness to go "above and beyond" to assist with requests and ensure a comfortable stay. The check-in and check-out processes are typically described as quick and smooth. Staff are noted for their ability to provide information and assistance with local transport and attractions. While the housekeeping policy is based on a sustainability initiative where room cleaning is by request, guest experiences with this service are mixed; some appreciate the eco-friendly approach, while others reported inconsistencies in requests being fulfilled or towels being changed despite being hung up.

Additional Information
The hotel operates with a sustainability policy that includes on-request housekeeping, which some guests found inconvenient, particularly when requests for amenities were not met. Several reviews highlight ongoing renovations that caused significant noise, including drilling and hammering, which disturbed guests, even on weekends. Some guests noted that certain areas of the hotel, including some rooms and bathrooms, appear outdated despite efforts to refurbish. A recurring concern for some guests was the inflexible cancellation policy during a city-wide flood threat, leading to frustration when travel plans were impacted. The hotel offers a pet-friendly policy, which is appreciated by guests traveling with animals. Other miscellaneous points include the absence of bathrobes and in-room safes in some rooms, and the limited bar hours.