Rethymno Village

This hotel is consistently praised for its exceptional cleanliness and the genuinely friendly and helpful staff, creating a welcoming and peaceful atmosphere. Its signature feature is its ability to offer a relaxing and quiet retreat at a remarkable value, making it an ideal choice for couples seeking a tranquil getaway and families looking for a reasonable all-inclusive option to unwind. Budget-conscious travelers will appreciate the focus on essential comforts and good service, while sightseers will find it a convenient base for exploring the wider region with a rental car. To maximize your stay, consider renting a vehicle to discover nearby attractions like Rethymno Old Town, and be mindful of the all-inclusive drink limitations, as some beverages incur an extra charge.

Facilities & Amenities
The hotel offers a large swimming pool that is generally well-maintained, though some guests noted it could be cold, and there was an isolated report of a water quality issue. While the hotel maintains a peaceful ambiance with no organized entertainment, guests can enjoy pool tables, air hockey, and table tennis in the games room. Free Wi-Fi is available throughout the property, with some guests reporting high-speed connectivity, though others found it unreliable. Air conditioning is provided in rooms and is generally effective. A notable point of concern for some guests is the lack of clearly designated smoking areas around the pool and outdoor dining spaces, which can be disruptive for non-smokers. The hotel also features convenient free parking on-site.

Cleanliness & Room Comfort
Guests consistently commend the hotel for its outstanding cleanliness, describing rooms and common areas as spotless and immaculate. Rooms are generally spacious and are cleaned daily, though some guests noted that cleaning is not performed on Sundays, and towel changes might not occur every day. The beds are widely reported as very comfortable, with soft mattresses and pillows contributing to a restful sleep. While most bathrooms are functional, some are described as small, and a few guests experienced issues with drainage or the lack of a proper shower divider. Some rooms offer a balcony, but those facing the main road may experience noise from passing cars. Guests also noted the absence of tea-making facilities or a kettle in the rooms.

Dining & Food Quality
The hotel's all-inclusive buffet generally receives positive feedback for its quality and variety, offering a good selection of authentic Greek dishes alongside options like pasta and chips to cater to diverse tastes, including children. Lunch and dinner are often highlighted as tasty, with fresh ingredients and plenty of dessert choices. However, feedback on breakfast is mixed, with many guests finding it repetitive and lacking variety, particularly in terms of natural juices or plant-based milk options. The all-inclusive drink package primarily includes local wine and beer, which some guests found to be weak or watery, while spirits and cocktails are available at an extra cost. Snacks provided throughout the day are often limited to items like croissants, cake, and ice cream.

Location & Accessibility
The hotel boasts a highly convenient location, situated just a short walk, typically two to five minutes, from the beach. The beach itself is described as having sand with small pebbles, and some guests recommend water shoes due to rocky areas. The surrounding area is pleasant, with easy access to various shops, tavernas, and restaurants. For those wishing to explore further, Rethymno Old Town is approximately a 10 to 15-minute drive or a short bus ride away, with a bus stop conveniently located very close to the hotel. The hotel also offers ample free parking, which is a significant advantage given that parking can be challenging in the wider Rethymno area. Its position makes it a good starting point for excursions across Crete.

Staff & Service
The staff at the hotel consistently receive overwhelming praise for their friendliness, helpfulness, and attentiveness. Guests frequently highlight their polite demeanor and willingness to go above and beyond to ensure a pleasant stay. The housekeeping team is particularly commended for their diligent work in maintaining the hotel's high standards of cleanliness. While the majority of interactions are positive, there were isolated reports of specific issues, such as a rude encounter with a reception staff member regarding a cash payment for a tourist tax, and a few guests felt that some staff could benefit from additional hospitality training. Despite these rare instances, the overall sentiment is that the staff are a significant asset to the hotel, contributing greatly to guest satisfaction.

Additional Information
The hotel maintains a pet-friendly policy, which is a welcome feature for guests traveling with animals. While the hotel cultivates a chilled-out atmosphere with no organized entertainment, guests often bring their own games to enjoy. For convenience, a late checkout option is available for an additional fee. It is important for guests to note that while the hotel offers an all-inclusive package, certain amenities like the safe in the room and luggage storage may incur an extra cost. There was one concerning report of a guest experiencing a skin irritation after using the pool, requiring medical attention, suggesting a potential, albeit isolated, issue with water quality. Additionally, cleaning services are not provided on Sundays.