Premier Inn Aberdeen - Anderson Drive

The hotel offers a consistent standard of comfort and cleanliness, combined with its exceptionally friendly and accommodating staff, making it a memorable choice for many guests. Its proximity to the Aberdeen Royal Infirmary is a key advantage, establishing it as an ideal base for hospital visitors and their families seeking convenient and supportive accommodation during challenging times. Business travelers also find the hotel well-suited for work trips, appreciating the reliable comfort and generally quiet environment conducive to rest. For those on a mini-break or couples seeking a peaceful and affordable getaway, the hotel provides a dependable experience. Guests often recommend navigating to the adjacent Toby Carvery for easier access to the hotel's ample parking. To enhance your stay, consider requesting a room on a higher floor or at the end of a corridor for enhanced quietness.

Facilities & Amenities
The hotel provides standard facilities typical of its brand, aiming for guest convenience. While Wi-Fi is available, some business travelers have reported intermittent connectivity issues, noting that the service has been unreliable for a period. A recurring concern among guests is the heating system, with many rooms becoming excessively warm and lacking air conditioning or effective temperature regulation, leading to uncomfortable stays for some. Guests have also noted instances where the elevator was out of service for extended periods, posing a challenge for those with mobility issues or heavy luggage. Rooms are generally equipped with kettles and complimentary tea and coffee facilities, which are appreciated. However, some guests have experienced issues with television remotes not functioning properly. The hotel's own bar is often noted as being closed, requiring guests to seek refreshments elsewhere.

Cleanliness & Room Comfort
Most guests commend the hotel's cleanliness, describing rooms as spotless and well-maintained, with gleaming bathrooms and fresh linen. The beds consistently receive high praise for their comfort, ensuring a good night's sleep for many, though a few guests found them to be either too firm or too low. While many appreciate the generally quiet rooms conducive to rest, some have reported disturbances from noisy neighbors or early morning deliveries. A notable concern for a minority of guests has been the presence of damp smells or mould in certain rooms, along with observations of stained bedding or carpets. Some rooms are described as feeling a bit tired or in need of refurbishment, with minor issues like marks on walls or holes in net curtains. Additionally, the limited seating in rooms, often just a single chair, is a common point of feedback for those staying in pairs or families.

Dining & Food Quality
The breakfast at the hotel generally receives high praise, with many guests describing it as excellent value and a highlight of their stay. The buffet offers a good variety of options, including fresh, cooked-to-order items like poached eggs, which are consistently well-prepared. The breakfast room, though described as small and sometimes cramped, is noted for being efficiently run by attentive staff who ensure food is regularly topped up. However, some guests have experienced issues with the breakfast service, including discrepancies in advertised closing times and occasional reports of food being dried out under heat lamps. The hotel's dining options are primarily linked to the adjacent Toby Carvery, which garners mixed reviews; some find the carvery food mediocre or only warm, and the bar area is sometimes perceived as an intimidating environment. Issues with pre-booked meal deals not being recognized upon arrival have also been reported.

Location & Accessibility
The hotel boasts a highly convenient location for those visiting the Aberdeen Royal Infirmary, being just minutes away, which is a significant advantage for many guests. While it is situated a few miles outside the city center, making a car or taxi generally necessary for exploration, guests appreciate its easy access to main roads. The hotel offers ample and free parking, which is consistently highlighted as a major benefit, though some guests have noted difficulties with satellite navigation systems directing them to the wrong entrance. Feedback on the immediate surrounding area is mixed; some describe it as quiet and safe, while others have observed litter or found it less inviting. Despite its proximity to a main road, many guests report a surprisingly quiet stay, contributing to a restful experience.

Staff & Service
The staff and service at this hotel are overwhelmingly praised, with many guests highlighting the team's exceptional friendliness, helpfulness, and professionalism. Staff members are frequently described as going above and beyond to assist guests, from providing local information to accommodating requests for extra pillows or room changes. The check-in process is generally smooth and efficient, contributing to a positive first impression. Guests appreciate the attentive service from housekeeping, ensuring rooms are clean and well-maintained, though some note that rooms are not automatically serviced daily unless requested. However, there are isolated but significant reports of negative interactions, including instances of perceived rudeness, unhelpful responses to complaints, and concerning breaches of guest privacy, which have led to deeply disappointing experiences for a few. Despite these isolated incidents, the overall sentiment towards the staff remains highly positive.

Additional Information
Guests should be aware of certain operational aspects that may impact their stay. An early check-in fee may apply, and there have been instances where advertised breakfast timings differed from actual service hours, leading to confusion. While generally considered safe, some guests have expressed concerns regarding the security of the hotel's doors and lifts, suggesting that access might not be as restricted as expected, and have noted issues with the car park's security. A significant, though isolated, concern raised by one guest was the discovery of bed bugs, leading to an uncomfortable experience and a room change. Furthermore, mobile phone signal in the area can be poor, and the hotel's Wi-Fi has been reported as unreliable by some, which can be particularly inconvenient for business travelers.