Hotel Podkowa

The hotel offers a budget-friendly and functional stay, often described as a good value for its price, making it an ideal choice for travelers seeking an economical option for short stays. Its signature feature is its convenient location with excellent public transport connections, appealing to sightseers and business travelers who prioritize accessibility to the city center and major transport hubs. Guests frequently highlight the comfortable beds and the generally clean environment, contributing to a pleasant experience. While some aspects of the hotel show their age, many guests appreciate its cozy, rustic atmosphere. To enhance your stay, guests are advised to confirm specific room amenities like air conditioning or kettles upon booking, and to be aware that some rooms may be smaller or require renovation.

Facilities & Amenities
The hotel provides a range of basic facilities aimed at convenience, though guest experiences vary. Many rooms are equipped with a kettle and television, and Wi-Fi is generally available, though some guests reported slow or unreliable connections. While some rooms offer air conditioning, its availability and functionality can be inconsistent, with reports of shared controls or leaks. Guests appreciate the presence of private bathrooms in rooms. However, some reviews indicate a lack of essential items like sufficient towels, cups, hairdryers, or liquid soap. Some guests noted the absence of a dedicated bar area, and reception hours can be limited, impacting access to services. The hotel also provides outlets in rooms, though some were reported as non-functional.

Cleanliness & Room Comfort
Guest feedback on cleanliness is mixed, with many praising the clean linen and towels, and some rooms described as clean and tidy. However, a notable number of guests reported issues such as dust, cobwebs, grime on surfaces, and uncleaned areas behind beds. Bathroom cleanliness also received varied comments, with some finding them clean while others noted poor cleaning or unpleasant smells. Room comfort is a recurring theme, with many guests finding the beds comfortable and conducive to a good night's sleep. However, some experienced mattresses with poking springs. Rooms are often described as spacious, particularly the apartments, but some are noted as small or cramped. Issues with room temperature were common, with some rooms being cold and others lacking effective air conditioning. Other concerns include dim lighting, damaged windows, peeling wallpaper, and a general need for renovation due to an old and dated appearance. Noise from the street or neighboring rooms was also mentioned.

Dining & Food Quality
The hotel's dining options receive varied but generally positive feedback, particularly regarding the on-site restaurant. Many guests praise the restaurant for its delicious food, describing meals as wholesome and very tasty, making it a valuable resource. Breakfast experiences are more mixed; while some guests found it good, tasty, large, and varied, others were disappointed, describing it as poor or minimalist, often served as a lunchbox with limited options like scrambled eggs. Some guests noted a lack of bread refills at breakfast. There were also mentions of kitchen smells permeating corridors or rooms, which some found unpleasant. Despite some inconsistencies with breakfast, the overall sentiment towards the food quality from the restaurant is positive, making it a highlight for many visitors.

Location & Accessibility
The hotel's location is consistently highlighted as a major advantage, offering excellent accessibility to various parts of the city. It is often described as central or close to the city center, making it convenient for sightseeing and accessing local attractions. Guests appreciate its proximity to public transportation, including bus stops and tram loops, providing easy and direct connections to the city. For those traveling by car, the availability of parking directly next to the hotel is a significant benefit, though some guests reported limited spaces or having to park on the street despite booking assurances. The hotel's position near a park is also noted as a positive. While some found the location a bit off the absolute center, the efficient transport links largely mitigate this. However, some guests mentioned street noise due to its proximity to main roads.

Staff & Service
The staff at the hotel consistently receives high praise for their friendliness, helpfulness, and attentiveness. Many guests highlight the reception staff as particularly welcoming and efficient. The check-in process is frequently described as smooth, fast, and hassle-free, with options for self check-in and the ability to pick up keys at any hour, even after reception closes. Guests appreciate the staff's willingness to assist with issues, such as quickly resolving room preparation oversights or addressing concerns. However, some isolated incidents of rudeness from housekeeping or a lack of staff presence during late hours were reported, leading to difficulties in resolving issues like noisy neighbors. Communication regarding booking details, especially for parking or amenities, was occasionally cited as misleading. Overall, the staff's dedication to providing a positive experience is a strong point.

Additional Information
Guests should be aware that while the hotel aims for a comprehensive experience, some advertised amenities or services may not always align with the actual offering, leading to discrepancies. For instance, some guests reported issues with the availability or functionality of air conditioning despite it being listed. There were also instances where towels or bedding were not provided for the correct number of guests booked, requiring guests to seek assistance. The hotel operates with limited reception hours in the late evening and early morning, meaning guests might find themselves without immediate assistance during these times, which can be inconvenient for resolving issues like noise or forgotten items. Furthermore, some guests noted a strong chemical smell in rooms or corridors, and occasional cigarette smoke odors, which impacted their comfort.