Parador de Nerja

This hotel offers a truly memorable experience, primarily due to its stunning clifftop location with panoramic sea views and a unique private lift providing direct beach access. Guests consistently highlight the exceptional staff service, the delicious and varied breakfast, and the overall cleanliness of the property. It is an ideal destination for couples seeking a romantic and peaceful getaway, sightseers and explorers who appreciate easy access to both the beach and the bustling town, and those simply looking for a tranquil retreat. To make the most of your stay, consider requesting a room with a sea view to fully appreciate the breathtaking vistas, and be aware that the hotel is scheduled for a significant refurbishment in the near future, which may impact future visits.

Facilities & Amenities
The hotel's beautifully manicured gardens are a standout feature, offering a serene and peaceful environment with ample sunbeds for relaxation and enjoying the magnificent views. The outdoor pool is also highly praised for its pleasant temperature and spacious area, though some guests noted it might be closed during off-season periods. A significant convenience is the private lift that provides direct access to the beach below, a feature guests find invaluable. The Wi-Fi throughout the property is reported to be strong and stable, ensuring guests can stay connected. While the hotel offers parking, some guests found the cost to be on the higher side. Public areas are described as spacious and well-maintained, contributing to a calm atmosphere.

Cleanliness & Room Comfort
Guests consistently commend the hotel's impeccable cleanliness, with housekeeping staff receiving high praise for their thoroughness. Rooms are generally described as spacious and well-maintained, with many featuring balconies that offer outstanding sea views. The beds receive mixed feedback, with some guests finding them very comfortable, while others noted they were a bit firm. A recurring theme is that the rooms and bathrooms can appear dated or tired, though a major refurbishment is planned. Some guests experienced noise from adjacent rooms, indicating that soundproofing could be improved. However, the air conditioning is reported to be excellent, providing effective cooling on demand.

Dining & Food Quality
The breakfast at the hotel is consistently lauded as excellent, offering a delicious and varied buffet with high-quality options, including an egg station and fresh orange juice. Many guests particularly enjoyed dining on the terrace with its stunning views. While most feedback on breakfast is positive, some guests noted that service for cooked items could be slow, and coffee/tea might not always be warm enough. The restaurant food is generally described as excellent, offering high-quality regional cuisine with generous portions. Some guests found the dinner menu to be somewhat formal or lacking variety for longer stays, though daily specials are often available. The bar and cafeteria also provide good food options.

Location & Accessibility
The hotel boasts an excellent location, perched on a clifftop with superb sea views that are a major highlight for guests. It offers a tranquil setting, secluded from the main bustle of the town, yet remains conveniently accessible. Guests appreciate the short 10 to 15-minute walk into town, providing easy access to major attractions, restaurants, and shops, including the Balcón de Europa. The private lift to Burriana beach is a significant advantage, offering direct and effortless access. However, some guests noted that the lift has limited operating hours, which can be inconvenient for evening returns from beachside establishments. Parking is available on-site, though it is a paid service.

Staff & Service
The hotel's staff consistently receives overwhelming praise for being friendly, professional, helpful, and attentive. Guests highlight the efficiency of the check-in and check-out processes and commend the staff's willingness to accommodate requests. Specific mentions of excellent service include the housekeeping staff, who ensure rooms are spotless, and the breakfast staff, who are noted for their warmth and efficiency. While the vast majority of feedback is positive, a few guests experienced some staff members who seemed disengaged or slow at the poolside bar. Overall, the dedication of the staff to providing excellent service is a recurring theme, contributing significantly to a positive guest experience.

Additional Information
Guests should be aware that the hotel is scheduled for a major refurbishment, with plans to close for two years starting in October 2025. This significant update is expected to address the feedback regarding dated rooms. The hotel is known for its pet-friendly policy, accommodating guests traveling with animals. For those seeking a quiet environment, the hotel offers a remarkably peaceful atmosphere, even when fully occupied. Some guests noted thoughtful touches such as complimentary water and cakes in the room, and even personalized embroidered towels, enhancing the sense of being valued.