Hotel Panorama

The hotel is widely recognized for its stunning panoramic views of Sibenik, the bay, and the iconic bridge, often enjoyed from its terraces or the outdoor swimming pool. This picturesque setting makes it an ideal choice for sightseers and couples seeking a romantic backdrop. Many guests find it a convenient stop for transit travelers or those on a road trip, appreciating its accessibility. For families, the spacious rooms and pool area offer a comfortable stay. While the staff consistently receives high praise for their friendliness and professionalism, guest opinions on room condition and overall cleanliness are mixed. To enhance your experience, it is advisable to request a room with a direct view to fully appreciate the scenery. Additionally, consider having a car, as the hotel's location, while scenic, is somewhat removed from the city center, making transportation easier.

Facilities & Amenities
The hotel features a notable outdoor swimming pool, frequently highlighted for its beautiful views and often praised for its cleanliness and 24/7 accessibility, though some guests have noted the water can be cold or that the pool area shows signs of wear with missing tiles. While a fitness center is listed, multiple reviews indicate it was either under renovation or not operational during their stay. Wi-Fi connectivity in the rooms is a recurring concern, with guests reporting it as poor, sluggish, or overloaded, especially in the evenings. On a positive note, parking is consistently described as free and ample, providing convenience for those traveling by car. However, some in-room amenities like the safe and refrigerator are occasionally reported as non-functional, and the air conditioning can be noisy or broken. There are also mentions of a shattered elevator glass.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is varied. While some guests commend the rooms for being tidy, spacious, and bright, others report significant issues, including stained carpets, worn furniture, and stained sheets or towels that appear old and frayed. The overall impression for many is that the interior, despite some modern touches, feels old-fashioned and in need of refurbishment or better maintenance. Bed comfort receives mixed reviews, with some finding them comfortable, while others strongly suggest that mattresses need urgent replacement due to discomfort. Noise levels are generally considered low due to good sound insulation, though occasional loud events, such as parties, can impact tranquility. Bathrooms are a particular point of concern, with reports of non-functional showers lacking water pressure, clogged drains, broken toilet flushes, and doors that do not close or lock properly. Some guests also noted unpleasant sewage smells emanating from the toilets, requiring the bathroom door to be kept closed.

Dining & Food Quality
The hotel's dining experience generally receives positive feedback, particularly regarding breakfast. Most guests praise the breakfast buffet for its excellent quality, variety, and ample options, often including good coffee and local pastries, though a few noted issues with old bread or slow restocking of items. Dinner is also well-regarded, with many guests enjoying the quality of the food, often described as delicious and homemade. The restaurant typically offers a selection of seven three-course menus, providing a good range of choices. However, some guests on half-board found the food selection to be somewhat limited and noted that drinks were not included. A significant point of criticism comes from guests with specific dietary needs, as the hotel reportedly struggled to accommodate a vegan diet, providing only canned coconut milk for breakfast despite prior arrangements, indicating a lack of understanding or preparation for such requests.

Location & Accessibility
The hotel's location garners mixed opinions. While some guests appreciate its position for transit or for enjoying the panoramic views of Sibenik and the bay, many highlight that it is quite isolated and far from the city center. Guests frequently mention that a car is essential for getting around, as public transport is not readily available, and taxis can be expensive. The hotel is situated on a main road, which provides easy access for those traveling by car but means attractions, the sea, and beaches are not within easy walking distance. Despite this, the hotel offers free and ample parking, which is a significant advantage for drivers. The city center of Sibenik is typically a 10-minute drive away, with some guests noting that parking in the old town can be costly.

Staff & Service
The staff and service at the hotel consistently receive overwhelmingly positive reviews. Guests frequently commend the team for being exceptionally friendly, kind, helpful, and professional. The reception staff are often highlighted for their efficiency and accommodating nature, including instances of early room check-in. The wait staff in the restaurant also receive praise for their attentiveness and excellent service, contributing to a pleasant dining experience. However, there are isolated reports of some waiters being impolite. Housekeeping service also receives mixed feedback; while some rooms are kept tidy, there are mentions of a language barrier with some cleaning personnel leading to misunderstandings, and instances where basic services like replenishing shower soap or making beds were overlooked. Overall, the staff's dedication to providing a positive guest experience is a recurring theme.

Additional Information
A recurring theme in guest feedback is the hotel's age and condition, with many noting that it appears old-fashioned and in need of significant renovation or redecoration. Specific concerns include worn and dirty carpets, shattered elevator glass, and missing tiles in the pool area, suggesting a general lack of upkeep. Some guests also reported unpleasant smells, including cigarette smoke and sewage odors, particularly in the vicinity of the toilets. Towels are occasionally described as very used or frayed, indicating a need for replacement. Guests should also be aware that the hotel sometimes hosts events like graduation parties or weddings, which can result in loud music and increased activity, potentially impacting the quiet enjoyment of the premises. Additionally, some guests felt that the pricing for the bar and restaurant was high, suggesting a "captive pricing" model due to the hotel's isolated location.