Orient Palace

The hotel offers a distinctive and atmospheric experience, characterized by its spa and wellness facilities and a highly praised Polish-Indian fusion restaurant. It is particularly well-suited for car travelers due to its convenient location near major roads and ample free parking. Families appreciate the available amenities and family-friendly rooms, while couples find it a charming spot for a relaxing getaway. Business travelers can utilize the conference facilities and accessible location. Guests consistently highlight the hotel's cleanliness, the quality of its cuisine, and the exceptional service provided by the staff. To ensure a peaceful stay, guests sensitive to noise may wish to inquire about weekend events, and those who enjoy spicy food should specify their preference when dining at the restaurant.

Facilities & Amenities
The hotel features a popular spa area that includes a pool and two types of saunas (dry and steam), which are often included in the room price and provide a pleasant way to relax. While the pool is generally described as small, it is appreciated for its warm water, though some guests noted occasional maintenance issues. Free parking is a significant advantage, offering ample space and easy access. An elevator is available for convenience, though one guest reported it being temporarily out of service. The hotel also provides a small playground for children and boasts large conference and event rooms suitable for various gatherings. Wi-Fi is available throughout the property, but some guests experienced inconsistent connectivity, particularly on higher floors.

Cleanliness & Room Comfort
Guests generally commend the cleanliness of the rooms, describing them as fresh and well-maintained. Bed comfort receives mixed feedback; many find the beds comfortable, but some reported saggy mattresses or uncomfortable pillows. Room size varies, with some guests finding their rooms cozy or small, while others enjoyed spacious accommodations. A notable concern is the noise levels due to thin walls, which allow sounds from neighboring rooms and especially from weekend events or parties in the common areas to be heard late into the night, significantly impacting sleep. The bathrooms are typically modern and clean, though some are quite compact or have minor issues like poor ventilation. The absence of air conditioning is a frequent complaint, leading to hot rooms during warmer periods, though fans are sometimes provided.

Dining & Food Quality
The breakfast consistently receives high praise for its deliciousness, variety, and abundance, featuring a wide selection of both hot and cold dishes, including traditional Polish options. The on-site restaurant is a major highlight, celebrated for its excellent food and unique Polish-Indian fusion cuisine. Specific dishes like lamb, ribs, and duck are frequently recommended by guests. While the overall food quality is highly regarded, some guests experienced longer wait times for their meals or noted occasional issues with specific dishes being oversalted. The bar offers a selection of drinks, though some guests found the variety of sweet drinks or wines to be limited.

Location & Accessibility
The hotel's location is highly convenient for car travelers due to its direct proximity to the motorway and main roads, ensuring easy access and providing ample free parking. While this makes it ideal for those traveling by vehicle, it is situated outside the Wrocław city center, meaning guests wishing to explore the city's attractions will need to rely on taxis or public transport. A nearby train station offers a quick 15-minute connection to Wrocław Główny station. The surrounding area is generally quiet, though some guests noted a lack of nearby attractions or occasional difficulties with taxi services finding the exact location.

Staff & Service
The staff at the hotel consistently garners high praise for their friendliness, politeness, helpfulness, and professionalism. Guests frequently highlight their attentiveness and willingness to assist with various requests, from smooth check-in processes to accommodating specific needs for events or even sending forgotten items after departure. The restaurant staff are particularly commended for their excellent service and professional demeanor, contributing significantly to a positive dining experience. Housekeeping is also noted for maintaining clean rooms throughout guests' stays, reinforcing the overall positive impression of the hotel's service.

Additional Information
A recurring point of feedback concerns the noise from events, such as weddings and parties, which are frequently held at the hotel, especially on weekends. These events can generate significant noise that may last late into the night, disturbing guests' sleep due to the hotel's thin walls, and some guests reported not being informed about these events beforehand. The hotel maintains a pet-friendly policy, allowing guests to bring their animals for an additional fee. The spa area offers various massages and treatments, with specific therapists receiving high recommendations for their expertise. Additionally, the hotel features a unique on-site shop selling Indian furniture, decorations, and products. Guests should be aware that internet connectivity can be unreliable, particularly on higher floors, with reports of frequent disconnections.