Hotel Monopol

The hotel's blend of Art Deco elegance with modern luxury, particularly its spacious rooms and exceptional gym, makes it a memorable destination. It's ideally suited for business travelers seeking comfort and convenience, sightseers wanting to explore the city center, and couples looking for a luxurious and romantic escape. Families also find it accommodating due to the generous room sizes and available amenities. Guests consistently praise the hotel's cleanliness, comfortable accommodations, and the attentive service provided by the staff. To enhance your stay, consider requesting a room away from potential street noise or event areas, and be prepared for potential challenges with parking, which is often described as limited or costly.

Facilities & Amenities
The hotel offers a range of impressive facilities that contribute significantly to guest satisfaction. The gym is frequently highlighted as one of the best hotel gyms guests have ever encountered, being exceptionally well-equipped and spacious. The swimming pool is also a major draw, described as large enough for a proper swim and providing a relaxing atmosphere, though some guests noted it could be a bit chilly or have limited loungers. The spa area includes saunas and a hammam, offering opportunities for relaxation, although a few reviews mentioned issues with saunas not always being operational or being small. Guests appreciate the provision of L'Occitane cosmetics, bathrobes, and slippers in the rooms, adding a touch of luxury. The minibar is well-stocked, and free Wi-Fi is available throughout the property.

Cleanliness & Room Comfort
Guests consistently commend the hotel for its cleanliness and the overall comfort of its rooms. The accommodations are frequently described as incredibly spacious, tastefully decorated, and well-maintained, often blending classic and modern design elements. Many reviews highlight the comfortable beds and high-quality linens that ensure a restful night's sleep. The bathrooms are generally praised for being modern, large, and having nice hot water, though some guests reported issues with shower leaks or the absence of a handheld showerhead. While rooms are often quiet, some guests experienced noise from the street, adjacent rooms, or hotel events, which occasionally impacted their comfort. A common point of feedback is the absence of a kettle or coffee machine in the room, and sometimes a USB charger or iron, which some guests expect in a hotel of this standard.

Dining & Food Quality
The hotel's dining experience receives widespread acclaim, particularly the breakfast and restaurant offerings. Breakfast is consistently described as delicious, varied, and of high quality, featuring both a comprehensive buffet and made-to-order options. The presence of a juicer for fresh ginger and apple shots is a unique and appreciated detail. The hotel's restaurant is highly recommended, with many guests calling their meals "the best they have ever had," praising the food quality, attentive staff, and pleasant ambiance, sometimes enhanced by a piano player. Room service is also noted for its excellent quality. While the dining experience is exceptional, some guests found the breakfast charge to be high if not included in their room rate.

Location & Accessibility
The hotel's central location is a significant advantage, placing guests at the heart of the city. It is ideally situated within easy walking distance of the train station, a shopping mall, numerous restaurants, and bars, making it convenient for both leisure and business travelers. Guests appreciate its proximity to various city attractions and good public transport links. However, parking is a frequently mentioned challenge. Many guests report difficulties with accessing parking, finding it to be expensive, or experiencing limited availability, even with prior reservations. While valet service is available and helpful for some, the overall parking situation can be a source of frustration for those traveling by car.

Staff & Service
The hotel's staff consistently receives high praise for their friendliness, helpfulness, and professionalism. Guests frequently highlight their attentive service and willingness to go above and beyond to ensure a pleasant stay, including making special arrangements for anniversaries or other occasions. The check-in process is generally described as quick and efficient. Many reviews commend the housekeeping staff for maintaining high standards of cleanliness and the valet service for its convenience. While the vast majority of feedback on service is positive, a few isolated instances of less-than-ideal interactions with specific front desk personnel regarding issues like parking or billing have been noted, though these appear to be exceptions.

Additional Information
The hotel's distinctive Art Deco design and its setting within a historic building are frequently admired, contributing to a unique and luxurious atmosphere. Guests appreciate the pet-friendly policy, making it a suitable choice for those traveling with animals. However, some guests have reported experiencing noise from nearby construction or hotel events, such as weddings, which can occasionally impact the tranquility of their stay, especially if their room is located close to the source of the disturbance. There are recurring mentions of billing discrepancies, particularly concerning credit card charges and parking fees, with some guests advising caution and clear communication regarding payments upon check-in and check-out. The hotel also offers rewards program benefits for returning guests.