Melia Athens

The hotel offers a memorable stay, primarily distinguished by its rooftop pool and bar which provide spectacular views of the Acropolis and Parthenon, making it a signature feature for guests. This establishment is well-suited for sightseers and couples seeking romantic city vistas, as well as business travelers due to its central location and comprehensive facilities. Families will also find the spacious accommodations and convenient access to attractions appealing. Guests consistently highlight the exceptional friendliness and helpfulness of the staff, alongside the general cleanliness and comfort of the rooms. To enhance your experience, it is advisable to consider booking breakfast due to its high quality and variety, and to utilize the nearby metro for efficient city exploration. For a quieter stay, requesting a room on a higher floor or facing the inner courtyard is often recommended.

Facilities & Amenities
The hotel boasts a range of well-regarded facilities that significantly enhance the guest experience. The rooftop pool and bar are a major draw, offering breathtaking views of the Acropolis and Parthenon, particularly popular for evening photos. However, some guests noted that the pool's early closing times (around 6:00 PM to 6:30 PM) limit opportunities for late afternoon or evening swims, and it may be closed during off-season for maintenance. The spa receives high praise, featuring a relaxing sauna and steam room, and offering professional massage services that guests found highly rejuvenating, though booking in advance is recommended. A functional fitness center is also available, providing a convenient option for workouts. While Wi-Fi connectivity was generally adequate, a few guests experienced intermittent issues or noted limited validity periods. The elevators can occasionally be slow during peak hours. The presence of a jacuzzi alongside the pool is appreciated, though some reported it being cold or out of service.

Cleanliness & Room Comfort
Guests consistently commend the hotel's commitment to cleanliness and the overall comfort of its accommodations. Rooms are frequently described as spotless, spacious, and well-maintained, contributing to a pleasant stay. The comfortable beds with high-quality linens are a recurring highlight, ensuring a restful night's sleep for most. Many rooms feature a whirlpool bath or jacuzzi bath in addition to a stand-up shower, providing a luxurious touch. While some rooms offer stunning city views, others may face less exciting urban landscapes or graffitied buildings. Noise levels from the busy street below were a concern for some guests, with reports of traffic sounds impacting sleep, though rooms on higher floors or facing the inner courtyard were generally quieter. Amenities such as two wide-screen televisions and abundant storage are appreciated, though the presence of a coffee maker or iron varied by room type. Some minor issues with leaky showers or the condition of certain bathroom fixtures were occasionally noted.

Dining & Food Quality
The hotel's dining options consistently receive positive feedback, particularly the breakfast buffet. Guests describe it as excellent, delicious, and offering a wide variety of choices, including fresh fruit, hot dishes, and local specialties, ensuring a satisfying start to the day. While the breakfast room can feel crowded during peak times, leading to occasional queues for coffee machines, the food quality remains high. The hotel's restaurant and bar areas are also well-regarded, providing enjoyable dining experiences. The rooftop restaurant offers delicious meals with the added benefit of impressive city views, though some guests found the prices to be on the higher side. Room service is available and generally found to be efficient and of good quality. The overall consensus points to a high standard of food quality across all dining venues, making it a convenient and enjoyable option for guests.

Location & Accessibility
The hotel's central location is a significant advantage for guests exploring Athens. It is within walking distance of numerous key attractions, including the Acropolis, the National Archaeological Museum, Syntagma Square, Monastiraki Square, and the vibrant Plaka district, typically a 20 to 30-minute stroll. For longer distances or quicker transit, the Omonoia Metro station is conveniently located just a few minutes away, providing excellent public transport links to the airport and other parts of the city. While some guests initially expressed reservations about the immediate neighborhood's appearance, noting urban characteristics like graffiti, many others reported feeling safe and found the area to be a convenient base for experiencing a more authentic side of Athens, away from the main tourist crowds. A handy mini-market is situated directly across the street for quick essentials. Parking options are available nearby, including a paid public lot.

Staff & Service
The hotel's staff consistently receives glowing reviews for their exceptional friendliness, professionalism, and attentive service. Guests frequently highlight their helpfulness, from a smooth and quick check-in process to providing valuable directions and local information. The team is often praised for going above and beyond to accommodate requests, contributing significantly to a positive guest experience. Reliable housekeeping ensures rooms are kept clean and well-maintained, with daily service and occasional turn-down service. While most interactions are highly positive, a few guests noted minor inconsistencies in service delivery, such as the replenishment of in-room amenities. The valet service is also mentioned for its efficiency and the courteous demeanor of its attendants. Overall, the dedication of the staff is a recurring theme, making guests feel welcomed and well-cared for throughout their stay.

Additional Information
Guests should be aware of certain operational aspects and policies that may impact their stay. The air conditioning policy can vary seasonally, with some guests reporting that the system is not fully operational until warmer months, potentially leading to warmer room temperatures. The seasonal pool operation on the rooftop is a point of disappointment for some, as it may be closed for maintenance or due to local regulations outside of peak summer, and its operating hours are limited. A credit card hold for incidentals is standard practice, though a few guests experienced delays in its release post-checkout. While the hotel is generally modern, some areas exhibit a slightly dated aesthetic. The Wi-Fi reliability received mixed feedback, with some finding it inconsistent. The hotel is also noted for its suitability for event hosting, including wedding receptions, due to its well-organized service and catering. Guests should also note the non-smoking policy, though occasional reports of smoke smell in hallways suggest some guests do not adhere to it.