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    Hotel Mandarin Oriental, Geneva (Geneva, Switzerland)

    Hotel Mandarin Oriental, Geneva (Geneva, Switzerland)

    About Mandarin Oriental, Geneva

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Spa
    • Parking
    • Pets
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    8.9
    trivago Rating Index® based on 2645  reviews from:
    • Hotels.com(9.0/10),
    • LocationExcellent  (8.9 / 10)
    • RoomsExcellent  (8.8 / 10)
    • ServiceExcellent  (9.2 / 10)
    • CleanlinessExcellent  (9.3 / 10)
    • Value for moneyVery good  (8.3 / 10)

    Positive Reviews

    positive:

    Cooperative and professional staff

    The hotel's personnel are very professional and well-mannered. Guests found the hotel's personnel to be very helpful at all times. The concierge's greater knowledge of the surrounding was very helpful in suggesting activities for guests to indulge in.

    positive:

    Excellent food and service at the restaurants

    The restaurants offer wonderful opportunities to sample local and international cuisine. The hotel caters well to diners and the food served is well prepared. The attentive wait staff is always ensure you have a fine dining experience.

    positive:

    The hotel offers great value for money

    The hotel surpassed many guests' expectations. Many checked out of the hotel feeling they got their money's worth. With the superior services offered, great food, friendly staff and quaint building with luxurious facilities, the hotel is indeed a relaxing getaway.


    Negative Reviews

    negative:

    The paid Wi-Fi charges were inconsiderate

    Quite a number of guests complained about the high cost of using Wi-Fi in the hotel. Most guests were of the opinion that they shouldn't be charge for Wi-Fi access in this day and age or should at least include the charges in the hotel bill.

    negative:

    The rooms are not well sound proofed

    Guests could not hide their disappointment as they were continuously disturbed by constant loud chats from neighbouring rooms. They felt that this was due to the soundproofing not being sufficient enough.


    All amenities

    Wellness / Spa
    1. Beauty salon
    2. Steam room
    3. Massage
    4. Sauna
    5. Body treatments
    6. Hammam
    Property amenities
    1. Business centre
    2. Café
    3. Entrance hall/lobby
    4. Express check-in
    5. Lift
    6. Gym
    7. Hairdresser
    8. Parking
    9. Terrace
    10. Porter service
    11. Pets allowed
    12. Hotel bar
    13. Hotel safe
    14. Conference rooms
    15. Non-smoking rooms
    16. Restaurant
    17. 24-hour reception
    18. Snack bar
    19. Laundry service
    20. Spa
    21. WiFi in public areas
    22. Room service
    23. 24-hour room service
    24. Fax/Modem access
    25. Hypoallergenic rooms
    26. Car hire
    27. Concierge
    28. Airport shuttle
    29. Free WiFi (public areas)
    30. Valet parking
    31. Luggage storage
    32. Daily housekeeping
    33. Housekeeping
    34. Free WiFi
    35. Breakfast
    36. EV charger
    37. Regular disinfection
    38. Hand sanitizer provided
    39. Temperature screening
    40. Masks provided
    41. Safe distance
    42. Response protocol
    43. Online check-in/check-out
    44. New safety protocols
    45. Cashless payment
    For children
    1. Childcare
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    3. Accessible parking
    Room amenities
    1. Balcony
    2. Shower
    3. Ironing board
    4. Openable windows
    5. Television
    6. Hairdryer
    7. Central heating
    8. Air conditioning
    9. Minibar
    10. Pay-TV
    11. Satellite TV
    12. Desk
    13. Sitting area
    14. Telephone
    15. Safe
    16. Cable TV
    17. WiFi
    18. Hypoallergenic bedding
    19. Free WiFi (rooms)
    Sports facilities
    1. Bike rental
    2. Fitness
    3. Yoga
    Theme / Type
    1. Convention hotel
    Food and beverage
    1. Diabetic food

    Arrival / Departure

    1. Check in: 15:00

    Contact

    Quai Turrettini 1,  1201,  Geneva,  Switzerland
    Telephone: +41 229090001 | Fax: +41 229090717 | 

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