Hotel Las Terrazas & Suite

This hotel is a popular choice for transit travelers and road trippers seeking a convenient stopover, particularly noted for its ample and secure parking. It caters well to business travelers due to its strategic location and good value. Guests frequently highlight the hotel's overall cleanliness and the comfort of its beds as key features. The hotel is unique in that it operates across two distinct sections, a newer, more modern part and an older, more basic section, which can influence guest experience. To ensure the best stay, guests are advised to clarify which section their room is in upon booking, and to take advantage of the convenient on-site dining options for a quick and easy meal.

Cleanliness & Room Comfort
Guests consistently praise the hotel's high standards of cleanliness, with many describing rooms as spotless, tidy, and well-maintained with new floors and fresh paint. The beds are frequently highlighted as exceptionally comfortable, ensuring a restful night's sleep. Rooms are often described as spacious, particularly the suite-type accommodations, which may include a whirlpool bathtub. While most feedback on rooms is positive, some guests staying in the older section have noted that the bathroom facilities can be basic, with small or simple shower heads and a lack of personal hygiene amenities beyond basic liquid soap. Noise levels are generally reported as low, contributing to a quiet environment, though some guests mention potential road noise depending on the room's location.

Dining & Food Quality
The hotel offers various dining options, including a restaurant and cafeteria, which are popular for both hotel guests and passing travelers. Breakfast receives mixed but generally positive reviews; many guests find the toasts and coffee to be very good, with some noting a recent improvement in coffee quality. The breakfast service can sometimes be slow, and some guests have expressed dissatisfaction with the attitude of certain older waiters. For other meals, the restaurant is often commended for its good food quality, variety of options including pinchos and sandwiches, and good value for money. However, a few guests find the restaurant's prices for drinks and certain items to be high. The dining areas are generally described as clean, modern, and pleasant, with some offering a bright terrace.

Location & Accessibility
The hotel boasts an excellent location just off the motorway, making it an ideal stopover point for travelers heading towards Granada or the coast. Its proximity to the highway ensures easy access for those traveling by car. A significant advantage highlighted by numerous guests is the ample parking, often described as secure and convenient, with some areas offering video surveillance. While the hotel is situated a short distance from Granada, guests appreciate that public transport, such as the metro, is accessible from a nearby town, providing a link to the city center. Some guests note that the entrance road to the hotel can be steep, requiring careful driving, and that the immediate surroundings offer limited amenities beyond the hotel itself.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, attentiveness, and helpfulness. Guests frequently commend the reception staff for their warm welcome and efficiency, even when arriving late at night. The bar staff and waiters in the restaurant and cafeteria are also widely appreciated for their excellent service, quick delivery, and willingness to assist with requests. Many guests highlight specific instances of staff going above and beyond to ensure a pleasant experience. While the vast majority of feedback on service is positive, a few isolated comments mention instances of unfriendliness from certain restaurant staff, particularly during breakfast service. Overall, the dedication of the team significantly contributes to a positive guest experience.

Additional Information
A key characteristic of this hotel is its structure, comprising two distinct buildings: a newer, more modern 3-star section and an older, more basic 2-star section, which guests should be aware of when booking. The reception for both sections is typically located in the 3-star building. Guests have noted that while the towels provided are clean, their quality can be inconsistent, with some finding them to be thin or not very absorbent. The hotel offers free Wi-Fi in the rooms, which is a convenient amenity for guests. For those traveling with vehicles, there are two separate parking areas corresponding to each hotel section, with the 3-star parking requiring a slightly different access route.