Abades Nevada Palace

This hotel, while showing signs of age, is often chosen for its strategic location, offering easy access to the city's ring road and public transport, making it a practical base for various travelers. Its unique e-toilet feature in some bathrooms provides a surprising modern touch. Many guests highlight the friendly staff and the hotel's overall value for money, especially for those attending events at the nearby stadium or visiting the hospital. It is particularly well-suited for business travelers attending conferences, sports enthusiasts, and skiers due to its quick access to Sierra Nevada. To make the most of your stay, consider utilizing the excellent bus and metro connections to explore the city, and be aware that while rooms are generally clean, some common areas may appear dated.

Facilities & Amenities
The hotel offers a range of facilities, though their condition receives mixed feedback. The pool is a welcome feature for many, providing a refreshing escape, but some guests note it can be small or closed during off-season periods. The gym, however, is consistently described as being in poor condition, with old and damaged equipment, suggesting a significant need for renovation. Wi-Fi connectivity can be inconsistent in rooms, though it is generally reliable in public areas. Parking is available, often for a fee, but some guests find free street parking nearby. Rooms are equipped with a mini-bar or fridge, though some guests were unexpectedly charged for items they assumed were complimentary. While a spa or sauna might be advertised, some guests found these facilities to be closed or empty.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is varied. While many rooms are described as clean and well-maintained, common areas, particularly the hallway carpets, are frequently noted as being dirty, stained, and worn out, giving an impression of neglect. The room condition itself is a recurring theme, with many guests finding the decor dated, furniture old or scratched, and blinds or curtains showing signs of wear and tear. Bed comfort receives mixed reviews; some find the beds comfortable, while others report issues with thin pillows or two mattresses that tend to slip apart. Noise levels can be a significant concern, with complaints about refrigeration unit noise from outside, general street noise, and poor sound insulation between rooms. Bathrooms are generally clean, but some guests experience issues with shower pressure, mold in fixtures, or small, outdated designs. A common complaint is the absence of coffee/tea making facilities in the rooms.

Dining & Food Quality
The hotel's dining options, particularly breakfast, receive predominantly mixed to negative feedback. Many guests describe the buffet as having limited variety and poor quality food, with items often served cold. The coffee is frequently criticized for its taste, and there are common complaints about a lack of fresh fruit and vegetables. Some guests express disappointment that traditional local items, such as ham, are not consistently available. While the restaurant staff are sometimes praised for their service, the overall food quality in the buffet is often seen as not meeting the expectations for a hotel of its rating.

Location & Accessibility
The hotel's location is a key feature, offering excellent accessibility despite not being in the city center. It is conveniently situated near the football stadium and a major hospital, making it ideal for visitors to these venues. Its proximity to the city's ring road allows for easy travel by car, and there are abundant public transport options, including bus stops and a metro station, providing quick and direct access to the central location of the city. While parking is available on-site for a fee, some guests manage to find free street parking nearby, though this can be challenging. The surrounding area is described as quiet and residential, with local amenities like a Lidl supermarket, cafes, and restaurants within walking distance. For those heading to Sierra Nevada, the hotel offers quick and convenient access.

Staff & Service
The staff at the hotel consistently receive high praise from guests, standing out as a significant positive aspect of the stay. Many reviews highlight the friendly staff and their helpful and attentive service, particularly at the reception desk. The check-in and check-out processes are generally described as smooth and efficient. While some guests report issues with housekeeping, such as rooms not being cleaned or personal items being misplaced, other reviews commend the cleaning staff for their thoroughness. The responsiveness to guest requests varies; some issues are resolved quickly, while others, like Wi-Fi problems or heating adjustments, may not be addressed to satisfaction. Overall, the staff's dedication to providing a welcoming experience is a recurring theme.

Additional Information
A pervasive theme across reviews is the hotel's renovation needs, with many guests noting that the property, while once grand, now appears dated and worn, often not living up to its four-star rating. Despite this, some guests still consider it value for money, especially given its convenient location and the quality of service from the staff. Guests should be aware of paid parking options and that mini-bar charges may apply, as these are not always clearly communicated. The hotel is also recognized for its large conference facilities, making it a suitable venue for events. A unique and often surprising feature mentioned by guests is the presence of an e-toilet with bidet functionality in some bathrooms.