ibis Styles Wroclaw Centrum

This hotel is highly regarded for its strategic location directly opposite the main train station and its unique Alice in Wonderland theme, which adds a distinctive charm to the decor. Guests consistently highlight the spacious and clean rooms, along with an excellent breakfast that offers a wide array of choices. It is an ideal choice for travelers seeking convenient access to public transport, including the airport bus, and for sightseers who appreciate being within walking distance or a short tram ride to the Old Town. Families find the large rooms and diverse breakfast appealing, while couples enjoy the modern design and comfortable atmosphere. For an enhanced experience, guests are advised to utilize the water refill stations available on each floor and to be aware of the walking distance to the city center.

Facilities & Amenities
The hotel provides a range of convenient facilities that enhance the guest experience. Guests appreciate the availability of water stations on every floor, allowing for easy refilling of reusable carafes provided in the rooms, aligning with an eco-conscious approach. Many rooms are equipped with a kettle for in-room tea and coffee preparation, adding to comfort. For those needing to refresh their wardrobe, an ironing station is conveniently located on one of the upper floors. The hotel also features extensive conference facilities, making it a popular choice for business events and meetings, with several reviews praising the professional handling of such gatherings. Additionally, the presence of a supermarket right next door offers added convenience for guests.

Cleanliness & Room Comfort
Guests generally commend the hotel's cleanliness, describing rooms as spotless and well-maintained. The spacious rooms are often highlighted, featuring modern design and large windows that provide ample natural light and sometimes impressive city views. While many guests find the beds comfortable, feedback on pillows is mixed, with some finding them too soft or insufficient. The bathrooms are typically clean and well-sized, though some guests reported issues with shower water temperature fluctuations, drainage problems leading to wet floors, or a persistent unpleasant odor from the drain. A recurring concern is the inability to open windows for fresh air, compounded by frequent issues with the air conditioning or heating systems, often resulting in rooms being too warm or too cold. Some guests also noted the absence of a mini-fridge in the rooms.

Dining & Food Quality
The hotel's breakfast consistently receives high praise for its variety and quality. Guests frequently describe it as excellent, delicious, and fresh, offering a wide selection of both hot and cold options, including various salads, cheeses, and meats. The coffee is also well-regarded. However, some guests noted a lack of certain items like pancakes or waffles, and a few mentioned that hot items like baked beans were sometimes only lukewarm. A common point of feedback is the absence of a toaster at the breakfast buffet. The on-site restaurant and bar, "Czary Mary," is also positively reviewed for its quality food and pleasant atmosphere, though it's noted that room service is not available.

Location & Accessibility
The hotel boasts an excellent location, situated directly across the road from the main train station, making it incredibly convenient for arrivals and departures by rail. It is also strategically positioned near the bus station, with the airport bus stop right outside the hotel, offering easy and affordable transport to and from the airport. The Old Town is accessible within a 15-25 minute walk or a short tram ride, providing a good balance between quietude and proximity to attractions. Guests appreciate the convenience of nearby shopping malls and supermarkets, including a Biedronka next door. Parking is available in an underground garage, though it is a paid service and some guests found the entrance to be quite narrow.

Staff & Service
The staff at the hotel are consistently praised for their friendliness, helpfulness, and attentiveness. Guests frequently highlight the quick check-in and check-out processes, noting the staff's professional and welcoming demeanor. The breakfast staff are often commended for their efficiency and politeness in maintaining the buffet. While the majority of feedback is positive, a few isolated comments mentioned instances of less attentive service from some reception staff or minor oversights in housekeeping, such as not making beds daily or incomplete cleaning. The hotel is noted for its pet-friendly service, accommodating guests traveling with animals. Overall, the staff's commitment to providing a positive experience is a recurring theme in guest reviews.

Additional Information
A standout feature of the hotel is its distinctive Alice in Wonderland theme, which is woven throughout the decor and design, creating a unique and memorable ambiance. This unique design is frequently cited as a reason for guests to return. The hotel offers a pet-friendly policy, welcoming guests traveling with their animals. For convenience, luggage storage is available for guests before check-in or after check-out, a service many found helpful. The hotel's commitment to sustainability is evident through its eco-conscious initiatives, such as providing reusable water carafes and water refill stations on each floor.